Back

Tony Serra Nissan

Cullman, AL

4.4
2,325 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
Contact Dealership

1724 Cherokee Ave SW

Cullman, AL

35055

Directions

By Type

Showing 2,325 reviews

November 23, 2025

Was very nice and got the car we wanted and was very fast getting all the paperwork done More

by lucenda2329
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Szelag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Crider
Dec 08, 2025 -

Tony Serra Nissan responded

Lucenda, sounds like the team snapped everything into place without wasting a minute. Right car, fast paperwork, no drama — that is a pretty perfect day in the car world. Glad it all came together for you at Tony Serra Nissan Cullman.

November 23, 2025

The very next day after I bought my truck the check engine light came on. They never mentioned any problems when I was purchasing. The detail they were suppose to do was not done More

by kcscwkmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wyatt Andrews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shockley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Cox
Nov 23, 2025 -

Tony Serra Nissan responded

That is a tough start with a new truck. Please call Maxine our Customer Service Ninja at (256) 676 2435 so she can get the light checked and the detail finished the right way. We want to make this right at Tony Serra Nissan Cullman.

November 21, 2025

Great fast service from start to finish when the engine light came on. Great fast service from start to finish when the engine light came on and service needed emergently. Received quick diagnostic evaluat More

by Stillmd1
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Nov 23, 2025 -

Tony Serra Nissan responded

That is the kind of turnaround we aim for. Light pops on, you show up, and Buffy gets everything moving without wrecking your week. Quick check, quick loaner, zero chaos. Hard to beat that at Tony Serra Nissan Cullman.

November 21, 2025

Super friendly and welcoming staff. Everything is always clean, organized and speedy. Always exceeds my expectations. More

by HALEYBROOKEDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Tony Serra Nissan responded

Haley, sounds like Zack and the crew gave you the smooth visit we aim for every time. Friendly people, clean space, quick work — that is the combo we like to keep rolling at Tony Serra Nissan Cullman. Thanks for the kind words.

November 20, 2025

Staff is very nice and knowledgeable nice waiting area ,clean restrooms and done a excellent service on my vehicle More

by w.g.anders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buffy Smith
Nov 23, 2025 -

Tony Serra Nissan responded

It sounds like the team checked every box for you. Friendly staff, clean space, and solid service is exactly what we aim for at Tony Serra Nissan Cullman. Glad we delivered.

November 19, 2025

Quick and very informative. Great experience. Very informative on important information. Was quick and punctual for the appointment time. More

by Peppermintglover
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Nov 23, 2025 -

Tony Serra Nissan responded

Glad to hear it was quick and clear from start to finish. Buffy takes pride in keeping things easy to understand and right on time. Appreciate you choosing Tony Serra Nissan Cullman.

November 19, 2025

Everyone so wonderful! !! Fast and great service The communication was really good. They texted me with every update More

by Joe_embry
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Nov 23, 2025 -

Tony Serra Nissan responded

Joe, sounds like the kind of visit we aim for. Fast work, clear updates, and an easy experience from start to finish. Glad the team took good care of you at Tony Serra Nissan Cullman.

November 18, 2025

Excellent crew of people ? ? They really care about their jobs,and the customer They are just good More

by marcella63rose
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Nov 23, 2025 -

Tony Serra Nissan responded

Marcella, sounds like the whole crew hit the mark for you. Good people who care about the work and the customer — that is exactly what we aim for at Tony Serra Nissan Cullman. Glad the visit felt that way to you.

November 17, 2025

We sre most impressed with Tony Serra Nissan in Cullman. The team treats us like family. Jacob Price and everyone are fantastic. The service department is top notch. More

by courierandpress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Lay,Jacob Price
Nov 23, 2025 -

Tony Serra Nissan responded

Love hearing that you feel like part of the family when you walk in. Jacob and the service crew take a lot of pride in keeping things top notch, and it shows in reviews like yours. Thanks for the kind words and for trusting Tony Serra Nissan Cullman.

November 16, 2025

Even though I didn't have an appt, they were able to address a new concern with the tires on my car. Also gave me information on what it means and how to address in the future. More

by mliles0
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Nov 23, 2025 -

Tony Serra Nissan responded

Mliles0, glad the team jumped on the tire issue even without an appointment. Buffy explaining things in plain English is what makes visits here feel easy. Thanks for stopping in at Tony Serra Nissan Cullman.

...
26
...