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Tony Serra Nissan
Cullman, AL
2,325 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,325 reviews
Verified Customer
November 05, 2025
As always I had a great experience with expert service Will return for future services Will return for future services More
by amshockley94
November 05, 2025
I was sold a vehicle with issues and they refused to fix it bc I didn’t buy their extended warranty. It was within the parameters of the month it was bought. I will tell everyone I Know not buy from them it bc I didn’t buy their extended warranty. It was within the parameters of the month it was bought. I will tell everyone I Know not buy from them More
by Screwed Over
Employees Worked With
Other Employees :
Amanda Badgwell, Matteo Pensa, Ashley Cox, Reece Weissend
November 05, 2025
Nice sales people and very friendly seemed they knew there job treated customers good with respect there job treated customers good with respect More
by frankie48482000
November 05, 2025
Oil change and tire rotation and balancing performed in less time than promised with scheduled appointment. less time than promised with scheduled appointment. More
by abneydebbydnc
Employees Worked With
November 04, 2025
I had a great time buying a car, they kept me laughing and gave me good options. and gave me good options. More
by Kaykay020509
November 02, 2025
They let me leave I. A jeep I bought from them, not detailed, could barely see out of the windows. No floor mats, will not give me any. The ceiling of the car was filthy. A jeep I bought from them, not detailed, could barely see out of the windows. No floor mats, will not give me any. The ceiling of the car was filthy. Went back and sit for three hours for them to clean it. They did nothing to the car after me sitting there that long a a Saturday afternoon. I will never buy another used car from this dealership. Service is crappy More
by garrisonk12
Employees Worked With
October 30, 2025
Scheduling was quick and easy over the phone. When I arrived, the service advisor immediately let me know they were short-staffed, with only one oil change technician available for all appoint When I arrived, the service advisor immediately let me know they were short-staffed, with only one oil change technician available for all appointments. I appreciated the upfront honesty and was informed that the wait would be longer than usual. Throughout the visit, I received timely updates via text and email. The service was completed as expected, and before I left, the advisor offered a sincere apology once again for the extended wait. More
by mboatright900
