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Tony Serra Nissan

Cullman, AL

4.4
2,325 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 2,325 reviews

October 19, 2025

I would never recommend anyone to go to this dealership all they do is lie and do not know how to do his job all they worried about is making the sale. Weather is in the best interest of the consumer or no More

by dakotabailey83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody Salem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Tony Serra Nissan responded

akota, we’re really sorry to hear you feel this way — that’s not how we want anyone to experience doing business with us. We take honesty and accuracy seriously, and it’s clear we missed the mark this time. Please reach out to Maxine, our customer service ninja, at (256) 676-2435 so we can review what happened and make it right.

October 17, 2025

They are always able to take care of me when I need regular service without an appointment Thank you More

by dorothyhortondnc1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shockley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Ashley Cox
Oct 27, 2025 -

Tony Serra Nissan responded

We love hearing that — quick, reliable, and ready when you need us is what we aim for! Thanks for trusting Tony Serra Nissan to keep your car in top shape.

October 17, 2025

Friendly, reliable, quick service. I always come here for service even though I have other service options closer to where I live. More

by thosfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Oct 27, 2025 -

Tony Serra Nissan responded

That means a lot — passing up closer options to stick with us is the ultimate compliment. Thanks for trusting Tony Serra Nissan for friendly, reliable, and fast service every time!

October 17, 2025

Matt was very helpful and got me placed in a great vehicle. Everyone was super nice too. Highly recommend anyone that needs a new vehicle to check them out 1st. More

by kimberlyfrink5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matteo Pensa
Oct 27, 2025 -

Tony Serra Nissan responded

Kimberly, Matt’s got a habit of matching people with the right ride — and he clearly nailed it! We’re thrilled you found a great vehicle and a great experience. Thanks for recommending Tony Serra Nissan to anyone ready for their next car adventure!

October 16, 2025

Excellent service department. My time was important and the advisor was courteous and professional. It was a great experience overall More

by kevin_mos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Oct 27, 2025 -

Tony Serra Nissan responded

Kevin, that’s exactly what we like to hear — great service, professional care, and no wasted time. Thanks for choosing Tony Serra Nissan — we’ll keep delivering five-star pit stops every visit!

October 15, 2025

Dropped off car. - in short order found the problem and fixed it. Thank you so Betty mic More

by lfbice54dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Tony Serra Nissan responded

Glad everything went smoothly — quick drop-off, five-star results. Thanks for trusting Tony Serra Nissan; we’ll call that mission accomplished.

October 15, 2025

Buff was a big help. Everyone was very polite. I feel they got out of their way to help me. More

by joneshanceville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Oct 27, 2025 -

Tony Serra Nissan responded

Sounds like Buffy was in full hero mode — going the extra mile is kind of her thing. We’re glad the whole team made you feel welcome. Thanks for trusting Tony Serra Nissan and sharing the love!

October 11, 2025

Excellent customer service! they work with their customers and let them know what is going on with the service of their car More

by chasitylea
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Oct 27, 2025 -

Tony Serra Nissan responded

That’s exactly how we like it — clear communication and excellent care every step of the way. Thanks for trusting Tony Serra Nissan to keep you informed and on the road.

October 08, 2025

Always polite and the work is A+ And I have been a Nissan customer for about 15 years if that tells you anything More

by dewaynehawkslong
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Oct 27, 2025 -

Tony Serra Nissan responded

Fifteen years says it all — loyalty like that means the world to us. Thanks for sticking with Tony Serra Nissan and for always bringing those A+ vibes right back our way.

October 08, 2025

was very nice and helpful threw the whole process. Would recommend him to others for a car/ truck. More

by Crazylady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac Quattlebaum
Oct 27, 2025 -

Tony Serra Nissan responded

That’s what we love to hear — helpful from start to finish is how we do it! Thanks for the recommendation and for choosing Tony Serra Nissan.

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