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Tony Serra Nissan

Cullman, AL

4.4
2,325 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 2,325 reviews

October 08, 2025

Very friendly atmosphere with great sales person and great finance manager! Definitely would recommend them to my friends and family. More

by laytraci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Lay Sales
Oct 27, 2025 -

Tony Serra Nissan responded

That’s what we love to hear — friendly faces, great deals, and a smooth process from start to finish. Thanks for recommending Tony Serra Nissan to your friends and family!

October 07, 2025

Very thankful for the quick and professional service. It.is hard to find that today! Thank you. More

by jefferyhbelknap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shockley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Ashley Cox, Reece Weissend
Oct 11, 2025 -

Tony Serra Nissan responded

We really appreciate that—quick and professional is exactly what our service team aims for at Tony Serra Nissan. Glad we could deliver the kind of experience that’s getting harder to find these days.

October 05, 2025

Third car bought there. Always a good experience. Mike always takes good care of us. More

by jmclen1222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Salem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Crider
Oct 11, 2025 -

Tony Serra Nissan responded

Three cars in? That’s what we call a tradition. 🚗 Mike and the Tony Serra Nissan team are grateful for your trust and proud to keep delivering the kind of experience that brings you back.

October 04, 2025

We love every minute spent with the Tony Serra Nissan of Cullman! They were all welcoming and made the car buying process smooth! I highly recommend anyone looking to buy definitely hit them up. Our salesma More

by latshawkelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Szelag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Studdard
Oct 07, 2025 -

Tony Serra Nissan responded

We love hearing that every minute counted—Elijah and the team work hard to make car buying at Tony Serra Nissan of Cullman feel smooth from the moment you walk in. We’re genuinely grateful for the recommendation and glad you felt so welcomed.

October 04, 2025

I had a very pleasant experience at the dealership. Prompt, courteous and professional! Thank you! More

by carabelknap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Tony Serra Nissan responded

Glad to hear it—prompt, courteous, and professional is exactly how we want every visit to our service department at Tony Serra Nissan to feel. Grateful you trusted us with your vehicle.

October 03, 2025

Great and fast service and they offered me refreshments as well and also a part More

by Myerss1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Reece Weissend
Oct 07, 2025 -

Tony Serra Nissan responded

Glad to hear it—fast service and refreshments? That’s how we do it at Tony Serra Nissan. Grateful you gave us the chance to take care of both you and your vehicle.

Oct 09, 2025 -

Myerss1957 responded

great service nice people

October 02, 2025

It's like they have a direct line to the Holy Spirit and the Lord tells them just what I need. Then they take care of everything that needs to be done in an efficient and timely manner. More

by douglassdiane
Recommend Dealer
Yes
Employees Worked With
Zac Quattlebaum
Oct 07, 2025 -

Tony Serra Nissan responded

Diane, when the Holy Spirit’s involved, you know it’s going to be a good day. 🙌 We’re grateful you trusted Zac and the team at Tony Serra Nissan to make everything come together so smoothly.

October 02, 2025

Great service. They forgot to put my new sticker in for next service appointment though. More

by swarner0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shockley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Ashley Cox, Reece Weissend
Oct 07, 2025 -

Tony Serra Nissan responded

Glad the service hit the mark—sounds like we just fumbled the sticker handoff. 🫣 We’ll make sure it’s ready for your next visit. Thanks for trusting the Tony Serra Nissan service team.

October 01, 2025

They claimed to have done testing on the vehicle but they will not provide any proof of the work being completed. Continuously tried to sell services that were not required & had just previously been complet More

by tersest_sprier_6k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Rooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Tony Serra Nissan responded

We take claims like this seriously, and this isn’t how we operate at Tony Serra Nissan. All work and testing are documented and available to our customers, and recommendations are based on actual vehicle needs—not guesswork. If you’d like to review your service file, Maxine at 256-676-2435 can walk you through it directly.

September 29, 2025

Scheduled appt but they told me the wait time may be 2 hours since they were running late. Was done in a little over an hour. More

by kabajaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Reece Weissend
Oct 04, 2025 -

Tony Serra Nissan responded

Glad we beat the clock—an hour turnaround isn’t bad for a ‘running late’ day. ⏱️ Thanks for rolling with us at Tony Serra Nissan and giving us the chance to take care of you.

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