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Tony Serra Nissan
Cullman, AL
2,325 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,325 reviews
August 18, 2025
My husband and I have excellent credit. We have worked very hard to achieve this rating and have several Kia's at 0% financing interest. We understood that we could get a 1.9 APR on this tr We have worked very hard to achieve this rating and have several Kia's at 0% financing interest. We understood that we could get a 1.9 APR on this truck but when it came to finally agreeing on the price are interest rate on our loan was almost 5%! We got the price down where we were fairly comfortable, but I am very offended that we are paying interest on this vehicle. We did not realize until we got to the table to complete our contract that this was what they came up with. We walked out of the office and then forget this and they came back with a lower price but the same high interest. We want an explanation and something to make us feel more comfortable with our decision. Love the truck but can't stand the way that we had to deal to get it. More
by csovia123
Verified CustomerEmployees Worked With
Geoff(Jeff) and Justin worked with us as far as sales go, and they were just fine and friendly. But when it came to working the deal on our trade in and purchase of our Frontier Pro X we spent hours haggling back and forth on the price.
August 17, 2025
Zach came right over when I pulled in the shop. I was in and out in a timely manner. The only issue was after my tire rotation my tire light came on and did not go off. My husband added air in two I was in and out in a timely manner. The only issue was after my tire rotation my tire light came on and did not go off. My husband added air in two of my tires and everything was back to normal. More
by crystalcreech2018
August 15, 2025
They have been great about working me in for an oil change without advanced appointment. change without advanced appointment. More
by MIKKIMAC75
August 14, 2025
I would never use or recommend Serra Nissan because of the way I was treated by Cody, the Sales Manager. I should have walked away not bought the truck I got, so that’s my own fault. The price I was given the way I was treated by Cody, the Sales Manager. I should have walked away not bought the truck I got, so that’s my own fault. The price I was given was not the price on the contract. It was explained that the internet price was not actually the Serra Nissan price after all the paperwork was done. It was a price hike of about $5000. I’m truly disappointed in myself but for not walking away but even more disappointed that I was lied to and treated with such disrespect. All he wanted was the sale, and not to truly take care of the customer. He was too busy with a family member to actually answer my questions properly. More
by jason.tippett64
August 13, 2025
It was a great experience,all the employees that work there make you feel at home and are very hospitable there make you feel at home and are very hospitable More
by jarrodspeakman
August 13, 2025
The technician check the oil on the car as soon as we got there with the engine still hot and oil did not have time to drain down told us that It was low. We brought the car in because we were trying to figu there with the engine still hot and oil did not have time to drain down told us that It was low. We brought the car in because we were trying to figure out if it was a transmission issue or a sensor issue. We knew it had hard shifting, and the only answer we received is It is shifting hard. We already knew that. The lady at the counter didn’t even want to give my husband the keys to our own vehicle. The check he needed to pay was in the car and she treated him like a criminal walking out to unlock the car for him to get the check that is our car we paid for it. No one should be able to hold our keys from us. Just completely disrespectful Service no I don’t recommend going there at all. More
by Arla and Albert Shelton
August 12, 2025
This is my 3rd vehicle from this place and very happy they are always so nice and helpful! they are always so nice and helpful! More
by 50snoopdog50dnc
Employees Worked With
Other Employees :
Amanda Badgwell, Ashley Cox, Reece Weissend
August 12, 2025
You all were great I couldn't have found anyone any nicer than you at Tony Sierra. I love my Nissan rogue thanks for everything. than you at Tony Sierra. I love my Nissan rogue thanks for everything. More
by balkidtam
Employees Worked With
Other Employees :
Thank you all for all you did to get me in my new ride. , Amanda Badgwell, Ashley Cox, Reece Weissend
August 08, 2025
After calling Nissan, and the dealership trying to get assistance with a new transmission, and everyone saying nothing they could do. I talked to a financial person and he reminded me that I have a lifeti assistance with a new transmission, and everyone saying nothing they could do. I talked to a financial person and he reminded me that I have a lifetime warranty that covers transmission More
by tab.reynoldsdnc
August 08, 2025
Appt was for 4:00. I arrive a few minutes early. Greeted immediately. Wait time was minimal. Completion time was excellent. I arrive a few minutes early. Greeted immediately. Wait time was minimal. Completion time was excellent. More
by jennette0159
