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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.4
2,295 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 2,296 reviews

March 03, 2026

They all worked very hard . Very satisfied, from the time I got out of my car till I drove my truck home! More

by rkritner
Recommend Dealer
Yes
Employees Worked With
His name was Angel
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Mar 15, 2026 -

Tony Serra Nissan responded

Rkritner, that’s the full journey right there. From stepping out of your car to driving your truck home satisfied, that’s how it should feel. We appreciate the 5 stars and you choosing Tony Serra Nissan in Cullman.

March 02, 2026

We are treated like family at Tony Serra Nissan. The service is excellent. Highly recommend Tony Serra Nissan. More

by courierandpress
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
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Mar 15, 2026 -

Tony Serra Nissan responded

Courierandpress, that means a lot. Being treated like family isn’t a slogan for us, it’s the standard. We appreciate the recommendation and your continued trust in Tony Serra Nissan in Cullman.

March 02, 2026

Quick and efficient service. I am a repeat customer. I purchased my vehicle from Tony Serra Nissan a couple years ago. I have had exceptional service from day one by the service More

by paulasmithhill
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
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Mar 15, 2026 -

Tony Serra Nissan responded

Paula, that’s the kind of consistency we work for. Buying here and still getting exceptional service years later is exactly how it should go. Quick, efficient, and done right from day one. We appreciate your loyalty to Tony Serra Nissan in Cullman.

March 02, 2026

Conscientious of my time while also very thorough They always make sure every system is checked More

by Dsayersal
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
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Mar 15, 2026 -

Tony Serra Nissan responded

Dsayersal, that balance matters. Respect your time but don’t cut corners. Thorough without dragging it out. We appreciate you recognizing that and for continuing to trust Tony Serra Nissan in Cullman.

March 02, 2026

Buffy is very good at customer service. She went above and beyond to make me feel comfortable. She's definitely a keeper. She took me to the waiting room and she just took over the rest of More

by lfowler1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buffy Smith
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Mar 15, 2026 -

Tony Serra Nissan responded

That’s service done right. Buffy believes in taking care of the whole experience, not just the paperwork. From walking you to the waiting room to escorting you back to your vehicle, those details matter. We appreciate the 5 stars and your trust in Tony Serra Nissan in Cullman.

March 02, 2026

Good service and friendly to deal with. I am pleased with my experience and vehicle. More

by Beatlefan90
Recommend Dealer
Yes
Employees Worked With
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Salem
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Mar 15, 2026 -

Tony Serra Nissan responded

Beatlefan90, that’s what we aim for. Good service, friendly people, and a vehicle you’re happy with when you leave. We appreciate the 5 stars and you choosing Tony Serra Nissan in Cullman.

March 01, 2026

The problem wasn't solved. Windows still leaking water. I would like you to repair it at no further cost. More

by bubbapowell
Recommend Dealer
No
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Report | Print
Mar 15, 2026 -

Tony Serra Nissan responded

Bubba, we understand your frustration. If the windows are still leaking, that obviously isn’t the outcome anyone wants. Bring the vehicle back in and we’ll take another look to properly diagnose what’s going on. Our goal is to fix the issue, not send you out the door with it unresolved. Please contact our service department so we can get this addressed.

March 01, 2026

Buffy Smith is great at communication and knowledgeable. She made me feel comfortable and calm when I was upset with an unexpected issue. More

by asheknite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buffy Smith
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Mar 15, 2026 -

Tony Serra Nissan responded

Asheknite, that’s exactly why Buffy is such an asset to our service team. Clear communication and real knowledge go a long way, especially when something unexpected pops up. We’re glad she helped turn a stressful moment into a calm, handled situation. Thank you for the 5 stars and for trusting Tony Serra Nissan in Cullman.

March 01, 2026

The staff are very kind there, great prices! The salesman named Angel Perez is who helped me choose a new vehicle and he was an amazing individual! More

by shuyadraws
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shockley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Szelag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Perez, Michael Crider, Buffy Smith, Sam Gaither
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Mar 15, 2026 -

Tony Serra Nissan responded

Shuyadraws, we appreciate that. Kind staff and fair pricing should go hand in hand. Angel takes pride in making the process clear and comfortable, and we’re glad he helped you land on the right vehicle. Thank you for the 5 stars and for choosing Tony Serra Nissan in Cullman.

March 01, 2026

Zac called me to make sure that I had figured out all the details of my Nissan. Jacob worked out the financial plan. More

by billyg6174
Recommend Dealer
Yes
Employees Worked With
Zac
Report | Print
Mar 15, 2026 -

Tony Serra Nissan responded

Billy, that’s a solid combo. Zac making the follow-up call and Jacob locking in the numbers is how a deal should close. No loose ends, no confusion. We appreciate you choosing Tony Serra Nissan in Cullman.

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