Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tony Serra Nissan
Cullman, AL
2,323 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,323 reviews
March 30, 2026
Multiple issues, vehicle under warranty and still not resolved. asked for oil change while I was there and left without an oil change. resolved. asked for oil change while I was there and left without an oil change. More
by shanemccormick1
Verified CustomerEmployees Worked With
Buffy Smith, Buffy Smith
March 30, 2026
I didn't believe the bad reviews and im glad I didn't. Zack was a great guy and didnt try to scam me. The service department here is great and cares about customers. Zack was a great guy and didnt try to scam me. The service department here is great and cares about customers. More
by Thr14
Employees Worked With
March 29, 2026
I think Buffy needs a raise. She goes above and beyond. Without her idk what I'd do. Living an hour away from Cullman says how much she's treated me and her service is amazing She goes above and beyond. Without her idk what I'd do. Living an hour away from Cullman says how much she's treated me and her service is amazing More
by Tank_haley
Employees Worked With
Buffy Smith, Buffy Smith
March 27, 2026
Perfect Cody was extremely helpful and very likable. I'll definitely buy again. Cody was extremely helpful and very likable. He was familiar with the cars and he made the entire experience very pleasura I'll definitely buy again. Cody was extremely helpful and very likable. He was familiar with the cars and he made the entire experience very pleasurable. More
by terry071571
March 27, 2026
Excellent but the detail work took too long. (Not enough helpers!) Zac is amazing & super kind! (Not enough helpers!) Zac is amazing & super kind! More
by klear63
March 27, 2026
Very nice and down to earth,courtesy and professional. will go back. And tell my friends and family. will go back. And tell my friends and family. More
by sweattb009
Employees Worked With
Other Employees :
Buffy Smith, Sam Gaither
March 26, 2026
It was a very pleasant experience. Everyone was very kind and helpful I did not feel pressured Everyone was very kind and helpful I did not feel pressured More
by mdpace210
March 26, 2026
The people were friendly and helpful! Elijah was very helpful with my insurance company. I had to talk to an after hours agent and there was a language barrier. He helped me with the ques Elijah was very helpful with my insurance company. I had to talk to an after hours agent and there was a language barrier. He helped me with the questions she asked by putting her on speaker phone! More
by tlhm1966
March 25, 2026
Easy to work with made it simple to get everything I need. Was very polite need. Was very polite More
by trutre15
