Tony Volkswagen

Super happy! Super happy I got a new 2015 Jetta with the help of Dennis! Very personable guy, who was kind and patient, as I wanted to test drive a couple of cars. Super happy I got a new 2015 Jetta with the help of Dennis! Very personable guy, who was kind and patient, as I wanted to test drive a couple of cars. I would totally recommend Dennis to a friend or anyone who was looking to purchase a vehicle! More

Better than 5 Stars Service I’ve been a very happy Tony Volkswagen customer since I purchased my new car in 2011. But what has kept me coming back has been the excellent service I’ve been a very happy Tony Volkswagen customer since I purchased my new car in 2011. But what has kept me coming back has been the excellent service I have received time after time from the service center personnel and management. It is truly outstanding. Each and every time my little VW needs something they are always there to help. From Fritz with his friendly warm smile at check in to the agents Guy and Damon, I’m always in great hands. I even watched their customer service agent Kanani walking around and offering complimentary snacks and refreshment to everyone. Hospitality just like being at a large hotel. Once when I had to make an emergency repair at another VW dealer they billed me a very large amount for the repairs that I thought should have been covered by my warranty. When I called Mr. Hu the manager, he asked me to come in and talk with him about it and he would personally look into it. A few weeks later I received a refund for the total amount. I was floored with joy to receive this and was truly amazed. During my most recent service visit Kanani told me I had won a new shirt from their apparel center so I picked out a purple Polo to match my grandsons school Damien Memorial which I plan to wear it to all the school events. As a former customer service supervisor for a large local telecommunications company I can truly say this company has it figured out. Thank you Tony VW Service Team you are the absolute best there is. Beverly A. More

Best car buying experience so far!!! Naurene was super patient with us! My husband and I went in looking for a second vehicle not knowing exactly what we wanted. Naurene walked us around Naurene was super patient with us! My husband and I went in looking for a second vehicle not knowing exactly what we wanted. Naurene walked us around the parking lot nearly three times until we found something we were comfortable with. No pressure, and she was very knowledgeable about the vehicles on the lot. I will definitely recommend her to friends! More

Pleasantly surprised I had been looking to purchase a 2015 GTI as a replacement for my 2012 TDI. After looking thru the online inventorys, I was aware that only one deale I had been looking to purchase a 2015 GTI as a replacement for my 2012 TDI. After looking thru the online inventorys, I was aware that only one dealer had a GTI Autobahn. I'd spoken to Dennis P. several times, and he suggested that he would work with me to get a good price on the GTI. Working with Dennis was the right choice, he showed me the features, prior to the sale, and stood by after to make sure that I understood all of the nuances of the new vehicle. I really appreciate the extra steps he took to make sure that I understood all of the subtleties, and when I had a question several days later, he made a point getting the answer to me ASAP. His patience, and product knowledge is outstanding. Usually at the closing is where I get the worst case of nerves, but Dennis was there, and Ryan S. executed the paper work with the kind of knowledge that comes from being a true professional. Thanks, my blood pressure never went off the scale! If you are interested in a vehicle that will please you over your tenure as the owner, I suggest checking out Tony VW, the Golf is an outstanding vehicle. David S More

Good Experiance Went in on a whim to look at the 2015 GTI. I was immediately greeted by Naurene. She took me to the car I was interested, after showing me the car w Went in on a whim to look at the 2015 GTI. I was immediately greeted by Naurene. She took me to the car I was interested, after showing me the car we went on a test drive. After working out the financials, Wendy prepared the paperwork in record time. I took delivery of the car that day. Upon delivery I noticed a few scratches on the bumper. I contacted Naurene about the scratches and she quickly put me in contact with Brandon at the service department. They replaced the bumper at no cost. Overall good experience. More

Awesome Dennis was very friendly and helpful. He helped me get the car I wanted and fixed a small problem to my car before i picked it up. He gave me the best Dennis was very friendly and helpful. He helped me get the car I wanted and fixed a small problem to my car before i picked it up. He gave me the best first experience in buying a car More

Excellent. Buy a VW Golf! I am extremely pleased with my experience with Tony Volkswagen. I was highly considering buying a new vehicle but wasn't quite sold yet, so I decided I am extremely pleased with my experience with Tony Volkswagen. I was highly considering buying a new vehicle but wasn't quite sold yet, so I decided to check out the VW Golf. Dennis Paulino showed me the different models of the Golf, and carefully explained the differences between them. He also discussed my reasons for purchasing a new car to make sure it was the right decision for me. There was no pressure to buy whatsoever. After two test drives and careful deliberation, I was sold on the Golf. After I had made my decision, all of the paperwork was done very quickly and I was able to drive out of the lot with my new Golf in a couple of hours. They also bought my previous car for a pretty good price considering its condition. All in all, I am very pleased with my experience at Tony VW. Buy a Golf, they are awesome cars! More

My experience was THE BEST! I recently PCS'ed to Hawaii and needed a car asap! I met Dennis, and he guranteed me he could find me a vehicle and a bank to finance me. I did not ha I recently PCS'ed to Hawaii and needed a car asap! I met Dennis, and he guranteed me he could find me a vehicle and a bank to finance me. I did not have a ride to the dealership so Dennis picked me up and allowed me to test drive one of the vehicles I picked out back to the dealership. The entire time Dennis remained professional and helpful. I left the dealership the owner of a 2013 Jetta and a happy customer of Tony Volkswagen. Couldn't have done it without the help of Dennis! I'm referring all of my battles to him! hooah! More

Awesome experience!! This was my first experience with buying a car from a dealership. They worked with me every step of the way and made sure I was taken care of. My sale This was my first experience with buying a car from a dealership. They worked with me every step of the way and made sure I was taken care of. My sales rep was Dennis paulino. He was willing to help me with any questions and had answers for them all. He is very knowledgable and was great to work with. I highly recommend anyone to ask for him. You won't be disappointed. More

Solving a Rattle Gary Hu, Damon Deuprey and Eric Smith provided excellent service! They worked diligently until they were able to find a rattle my new 2013 Volkswagen Gary Hu, Damon Deuprey and Eric Smith provided excellent service! They worked diligently until they were able to find a rattle my new 2013 Volkswagen Hybrid had in the roof for over a year. I had all but given up hope. The Service manager, Gary, called me daily with updates and went above and beyond in his superior customer service management. I would highly recommend this group for any problems you may be experiencing. I am so happy and thankful I found them!!! Cheers to a professional group with not only the skills to do the job, but, the attitude that makes getting your car serviced a pleasurable rather than deplorable experience! More