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Torrington Hyundai

Torrington, CT

Overview
Employees
Reviews
Vehicles
3.9
269 Reviews
63 years in business. We would like to thank you for visiting our website and considering TORRINGTON HYUNDAI for the purchase of your new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience at TORRINGTON HYUNDAI. If you're searching for the BEST PRICE on a quality new or pre-owned vehicle, look no further. Our NO-PRESSURE professional, certified sales staff is eager to assist you. Our Goal: 100% Total Customer Satisfaction No Hassles No Pressure We are located at: 1446 East Main Street, Torrington, CT 06790
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1446 E Main St

Torrington, CT

06790

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Showing 269 reviews

July 27, 2026

My car was towed in on a Mon. and the car was not looked at until Wed. Way to long of a time to be looked at. Contacting the service dept. by phone was terrible. Long wait time More

by rix1y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Print
Jul 30, 2026 -

Torrington Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Jon Alfano President jon@torringtonhyundai.com

July 22, 2026

Not to happy with their response to a issue that involved their dealership when I had a oil change More

by johns32
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service
Print
Jul 26, 2026 -

Torrington Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please reach out to me at your convenience. Thank you. Jon Alfano President jon@torringtonhyundai.com

July 21, 2026

Friendly. Was able to complete job in less time than anticipated and save me money! More

by jennab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Print
Jul 21, 2026 -

Torrington Hyundai responded

So pleased to know our staff was friendly and finished the service on your Hyundai Tucson Hybrid ahead of schedule. We’re glad we could help you save money. We look forward to assisting you again. Jon Alfano President jon@torringtonhyundai.com

July 21, 2026

Had a pretty good experience buying my car from Torrington Hyundai. Mike Keeler was a very good salesperson - straightforward and efficient. Followed up to make sure we were doing ok with new car More

by jchase1154
Recommend Dealer
Yes
Employees Worked With
Mike Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 21, 2026 -

Torrington Hyundai responded

We’re delighted to hear Mike made the buying process straightforward and followed up to ensure you were well settled in your new Hyundai. The other Mike handled financing smoothly. Enjoy every mile in your Hyundai. Jon Alfano President jon@torringtonhyundai.com

July 14, 2026

Mike Keeler was straightforward, candid and very helpful. He made the sales process quick, efficient and thorough. I’m very happy with the car that I leased (2026 Ioniq 5). And Mike Lovallo was also very h More

by tomgwatson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 14, 2026 -

Torrington Hyundai responded

Thanks for sharing how Mike and Mike made the sales and financing process seamless. We’re glad you’re enjoying your new Hyundai IONIQ 5. Congratulations on your lease! Jon Alfano President jon@torringtonhyundai.com

July 14, 2026

All very accommodating, fun to deal with, and very professional. I would recommend this team for anyone is the market for a Hyundai More

by bgreen1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Synott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 14, 2026 -

Torrington Hyundai responded

Thank you for your recommendation. We’re glad Gary and Mike made your Hyundai purchase accommodating and enjoyable. We look forward to welcoming you back. Jon Alfano President jon@torringtonhyundai.com

July 13, 2026

They are excellent and professional. They take time to listen and show concern for your needs. More

by JERRYC10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 13, 2026 -

Torrington Hyundai responded

We appreciate your kind words about our team’s professionalism and attentiveness during your Santa Cruz service. It’s great to know we took time to address your needs. We look forward to assisting you again. Jon Alfano President jon@torringtonhyundai.com

July 13, 2026

Had a lot of different issues that I was not pleased with I called over a week ago to speak with the office manager and spoke whoever I spoke to gave them my complaints and like I said it's been over a week More

by dinahague
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oil change and recalls
Print
Jul 16, 2026 -

Torrington Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Jon Alfano President jon@torringtonhyundai.com

July 11, 2026

Friendly, timely, knowledgeable Have been going there for years. Bought my Tucson there, and my previous Kona. More

by mollyestabrook59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Mikita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 11, 2026 -

Torrington Hyundai responded

We appreciate your loyalty over the years and for bringing your Hyundai Tucson back to us. We’re glad our team delivered friendly, prompt, and knowledgeable service. We look forward to assisting you on your next visit. Jon Alfano President jon@torringtonhyundai.com

July 09, 2026

It’s just ok - used to be better. Service/Sales across the board. Do Better. More

by koenig_heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 09, 2026 -

Torrington Hyundai responded

Heidi, we truly appreciate your feedback. Jon Alfano President jon@torringtonhyundai.com

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