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Torrington Hyundai

Torrington, CT

4.0
225 Reviews
63 years in business. We would like to thank you for visiting our website and considering TORRINGTON HYUNDAI for the purchase of your new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience at TORRINGTON HYUNDAI. If you're searching for the BEST PRICE on a quality new or pre-owned vehicle, look no further. Our NO-PRESSURE professional, certified sales staff is eager to assist you. Our Goal: 100% Total Customer Satisfaction No Hassles No Pressure We are located at: 1446 East Main Street, Torrington, CT 06790
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1446 E Main St

Torrington, CT

06790

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Showing 225 reviews

February 23, 2026

Service was excellent and completed on time. Due to weather, we had to reschedule and then revert to the original appointment. The service personnel were very accommodating and helpful with the More

by jaylyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Feb 23, 2026 -

Torrington Hyundai responded

Thank you for highlighting how Mike and our service team accommodated the weather-related changes to your Hyundai Tucson Hybrid appointment while completing the work on time. We’re glad you found the process smooth and helpful. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 23, 2026

Service representatives was very informative. Keep me updated throughout the appointment. Waiting room is a little small. More

by WINDMM13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 23, 2026 -

Torrington Hyundai responded

Thank you for the five-star rating and for noting how our team kept you informed during your Hyundai Kona service. We’re sorry the waiting area felt a bit small and will share your feedback with our service department. We look forward to assisting you again. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 21, 2026

I had a great experience. Mike Haas was patient, knowledgeable, and went above all expectations. Mike L. annswered all my financial questions, explained necessary actions, and More

by welcomemassage421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Synott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2026 -

Torrington Hyundai responded

Delighted to hear Mike offered patient, knowledgeable support with your new Hyundai Tucson purchase. We apologize for the delay in transferring your Massachusetts registration and for the smudge on the rear seat; feel free to contact us to set up a time to address these details. Your referrals are greatly appreciated and we look forward to assisting anyone you send our way. Jon Alfano President jon@torringtonhyundai.com

February 20, 2026

Issue was not resolved after two visits. No solution offered. No follow up or call back after I tried reaching out. More

by ep83ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department
Feb 25, 2026 -

Torrington Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jon Alfano President jon@torringtonhyundai.com

February 20, 2026

Felt like they were selling me a car only it was services. Also I was rudely greeted by telling me I parked in the dealers parking spot and said in the future I shouldn’t park there. Mind you this w More

by lizzyb_06
Recommend Dealer
No
Employees Worked With
Jon Alfano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

Torrington Hyundai responded

Thank you, Lizzy, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jon Alfano President jon@torringtonhyundai.com

February 20, 2026

Excellent service as usual. Staff friendly and waiting room sufficient. Work on car was completed in the amount of time that was quoted. More

by northlightfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist
Feb 20, 2026 -

Torrington Hyundai responded

We appreciate the 5-star rating. It’s great to hear our team was friendly and that the waiting room met your needs. We’re glad the service on your Hyundai was completed in the time originally quoted. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 20, 2026

Nice staff that explain everything in detail. Pricing is high and these review emails are too much. I don’t need to be reminded 10x to leave a review. More

by brooklynaero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 22, 2026 -

Torrington Hyundai responded

Brooklyn, if there's anything we can do to resolve the issue, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 19, 2026

These fellas went above and beyond to help me get my loan situated as well as found a great car for me. Both Mike Haas and Mike in finance are incredible people. Thank you very much 😁😁 More

by Ron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Torrington Hyundai responded

Thrilled to hear Mike and Mike went above and beyond to secure your loan and find your ideal used Hyundai Kona. Enjoy your new ride and thanks for sharing your experience! Jon Alfano President jon@torringtonhyundai.com

February 13, 2026

I have been going to Torrington Hyundai for years. They have always treated me great. More

by doreenw4895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 13, 2026 -

Torrington Hyundai responded

Thank you for trusting us with your Hyundai Tucson service over the years. Your continued loyalty means a great deal to our team. We look forward to caring for your vehicle again in the future. Jon Alfano jon@torringtonhyundai.com President John Donovan Service Manager johnd@torringtonhyundai.com

February 12, 2026

Not the typical dealership feel. Felt like I was talking to normal people rather than “salesmen”. Hunter went above and beyond to get the car I wanted and Gary helped get us a price More

by kcampy913
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Synott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Mikita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Torrington Hyundai responded

We’re delighted you felt at ease throughout the process. Hunter went above and beyond to secure your Palisade Hybrid, Gary helped with a price that worked for you, and Mike guided the final steps smoothly. Enjoy every moment in your new Hyundai. Jon Alfano President jon@torringtonhyundai.com

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