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Torrington Toyota
Torrington, CT
482 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be!
SELECTION:
This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery.
SPEED:
Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership.
SERVICE/PARTS/BODY SHOP:
Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services!
Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available.
Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed - 5:00 PM
Sunday 9:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 482 reviews
October 18, 2019
Great Service Brought my old (2008) car in for a 100,000 mile service and safety check - Vance and the whole team were friendly and helpful. Everything was taken ca Brought my old (2008) car in for a 100,000 mile service and safety check - Vance and the whole team were friendly and helpful. Everything was taken care of quickly and with great communication - my car feels brand new again. Definitely recommend these guys! More
by Susan O
Employees Worked With
Vance
October 10, 2019
Best car bysing experience ever! In 58 years I've never had a better car buying experience than I did at Torrington Toyota. They are smart, efficient and kind. They focused on trying In 58 years I've never had a better car buying experience than I did at Torrington Toyota. They are smart, efficient and kind. They focused on trying to understand exactly what I wanted, needed and could afford, and they made it all happen with ease. There' was no sales pressure, no come-ons. Just a guy named Tee who's warm, whip-smart and sincere and guided me through the process like a pro and a pal. And a kind guy named David who patiently walked me through the financing and paperwork, checking every box and making sure I understood it all. Without question I would send any loved-one hoping to buy or lease a car into Torrington Toyota. As I said: best car buying experience EVER! More
by Ron Marasco
September 20, 2019
Excellent! Great dealership! Came in for my 10,000 mile service. Vance was friendly and polite. Dave the owner and Randy my salesman made sure to come over and s Great dealership! Came in for my 10,000 mile service. Vance was friendly and polite. Dave the owner and Randy my salesman made sure to come over and say hello. Overall a very pleasant and friendly atmosphere. I wouldn't go anywhere else! More
by Larry
Employees Worked With
Vance
September 11, 2019
Pleasant experience Torrington Toyota had the best deals I could find. Found what I wanted and the sales crew made it a smooth experience. Nothing but good things I hear Torrington Toyota had the best deals I could find. Found what I wanted and the sales crew made it a smooth experience. Nothing but good things I hear about this dealership from people I know who have dealt with TT. I would recommend this dealership. More
by John L
September 04, 2019
Oil change Fast friendly service from all the guys in the service department. Pleasure to bring my car there and the waiting area is very neat and clean Fast friendly service from all the guys in the service department. Pleasure to bring my car there and the waiting area is very neat and clean More
by Penn
Employees Worked With
Vance Williams
August 30, 2019
Terrific! author Mrs. C We have been going to the dealership the last three years when we moved to Connecticut. We had a great dealership and relationship in New Jersey and We have been going to the dealership the last three years when we moved to Connecticut. We had a great dealership and relationship in New Jersey and we thought we could never duplicate their service. We were wrong. Vance Williams and the entire Torrington staff provide just the same treatment and even more! They are terrific, professional, courteous and always give you service with a smile! More
by Joseph Cardinale
Employees Worked With
Vance Williams
August 24, 2019
Service We love the entire staff at Torrington Toyota, it is so easy to have our 2017 Rava serviced. we never have trouble making an appointment and they are We love the entire staff at Torrington Toyota, it is so easy to have our 2017 Rava serviced. we never have trouble making an appointment and they are a.ways on time. They deserve a 10 ! there is no doubt at when we are ready for our next vehicle we will return More
by Rosad
August 10, 2019
Great car buying experience! This dealership has always gone above and beyond to get me into a great vehicle! I have worked with Randy for multiple years and it has always been a This dealership has always gone above and beyond to get me into a great vehicle! I have worked with Randy for multiple years and it has always been a great experience! More
by Heidi Barker
August 02, 2019
Excellent customer service I’m very pleased with the service in the service department. Very friendly and personable will be back for all my trucks service. Thank you Vance I’m very pleased with the service in the service department. Very friendly and personable will be back for all my trucks service. Thank you Vance More
by Penn
July 29, 2019
Fabulous Customer Service Chris' customer service was excellent! He was available to answer my questions and work with me while trying to repair my front bumper. Mr. Urso was a Chris' customer service was excellent! He was available to answer my questions and work with me while trying to repair my front bumper. Mr. Urso was able to identify another problem with my vehicle, and he determined that it was covered by Toyota! You are my preferred dealership! More
by BobbiB
