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Torrington Toyota

Torrington, CT

4.8
522 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. If you don't see the particular vehicle you want please call us. We have access to thousands of vehicles usually within one business day. Call us at (860) 482-9496.
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1472 E Main St

Torrington, CT

06790

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Showing 225 service reviews

April 24, 2026

Friendly and helpful staff. Called for an appointment and got it pretty quick. Service was prompt and done well. More

by cs6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Sullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dzurnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Urso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Torrington Toyota responded

Thank you for sharing your experience. We’re glad our team scheduled your Toyota Sienna service promptly and handled it with efficiency and care. We appreciate the five-star rating and look forward to assisting you again.

April 23, 2026

i always feel confident when dealing with Nick. I feel sure the mechanics do a great job and never had a problem. They've got my business! More

by winstedraggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Urso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Torrington Toyota responded

It’s great to hear you trust Nick and our technicians. We’re pleased your Toyota always gets reliable service without any issues. Thank you for your loyalty and we look forward to serving you again.

April 21, 2026

They are always prompt and communicate with us any issues with our vehicles. We have been a customer for over 15 years. More

by jsmith1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Torrington Toyota responded

It’s been our pleasure to work on your RAV4 Hybrid and keep you informed about any issues. We appreciate your loyalty over the past 15 years. Nellie will be happy to hear your praise for our prompt communication.

April 21, 2026

Mike Dzurnak is the best. Give that man a raise! He addressed every issue with my Highlander. More

by volovskirarities
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Dzurnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Torrington Toyota responded

We appreciate you sharing your experience with Michael. It’s wonderful to know he took care of every issue with your Toyota Highlander. We look forward to helping you again in the future.

April 21, 2026

Nellie was very helpful and took the time to answer all of my questions. The service at Torrington Toyota is consistently excellent. More

by alorusso11
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Urso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Torrington Toyota responded

We appreciate you highlighting Nellie’s helpful assistance with all your questions. It’s wonderful to know our service team continues to meet your expectations when you bring in your Toyota. We look forward to supporting you again.

April 21, 2026

Nellie is a pleasure to work with and gives the full picture of what is happening with my vehicle! More

by joe@palmerinsurance.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek Hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Torrington Toyota responded

Thank you so much, Joe, for your excellent review! We are so glad that Nellie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Torrington Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

April 20, 2026

I’ve bought several vehicles at Torrington Toyota over the years and have been more than happy with the service provided by the service department, the body shop, and the best salesperson…Tarek Hamzy. More

by marshasmit51
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Urso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

Torrington Toyota responded

Thanks for your continued loyalty and for sharing positive feedback. We’re glad our service department and body shop took great care of your Toyota RAV4 Hybrid and that our salesperson earned your praise. Nick and our team look forward to assisting you on your next visit.

April 20, 2026

They were very accommodating could not have asked for better service. Talked with Larry the service manager. He was very knowledgeable More

by mddzurnak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Sullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dzurnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

Torrington Toyota responded

Thanks for sharing your experience. It’s wonderful that Larry provided knowledgeable support and our team could accommodate your Toyota service needs. We look forward to assisting you again soon.

April 20, 2026

I would recommend Torrington Toyota. We bought our car here and the service is great. When we need service we are able to get right in and they're very thorough. More

by djdoyle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Dzurnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

Torrington Toyota responded

It’s great to hear you recommend us after purchasing your Toyota and experiencing our service. We’re glad you can get in quickly and that our technicians are thorough. Thank you for letting us know and we look forward to helping you again.

April 16, 2026

It was more of a problem than I thought, all explained and shown to me, and taken care of as quickly as possible. Thank you! More

by lynnhva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Dzurnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2026 -

Torrington Toyota responded

Thank you for the 5-star review. Michael was pleased to guide you through the details and swiftly address your Toyota RAV4 Hybrid’s service needs. We appreciate you highlighting the clear explanations and prompt care you received.

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