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Torrington Toyota

Torrington, CT

Overview
Employees
Reviews
Vehicles
4.8
569 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. If you don't see the particular vehicle you want please call us. We have access to thousands of vehicles usually within one business day. Call us at (860) 482-9496.
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1472 E Main St

Torrington, CT

06790

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Showing 253 service reviews

August 07, 2026

Every time I take my RAV 4 to be serviced at Torrington Toyota I find that the staff is knowledgeable , kind, and understands that my time is valuable. More

by revheiditruax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Sullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dzurnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Urso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 06, 2026

Excellent service and helpful staff. I highly recommend this establishment for any type of service. More

by DEYOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Urso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2026 -

Torrington Toyota responded

Your recognition of our staff’s attentiveness and the quality of service means a great deal to us. We’re honored you’d recommend our service department for any work on your Toyota Tacoma.

August 05, 2026

Nelly was very friendly and explained the services that I received for my car very well. Great customer service! 😊 More

by gisselledinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2026 -

Torrington Toyota responded

Your note about Nellie’s friendly explanations reflects our team’s commitment to clear communication during your Highlander’s service. Hearing your praise means a lot to us.

July 29, 2026

Close to home and easy to book appointments have always addressed all my concerns quickly More

by kmkranz30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Dzurnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Urso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2026 -

Torrington Toyota responded

We’re delighted our convenient location and easy booking process have served you well. We’re glad our team addressed your concerns promptly. Thank you for trusting us with your Toyota Highlander Hybrid.

July 25, 2026

Good experience. Everything went smoothly. Quote on my tires and service was accurate. Pasqualina " Nellie "was extremely helpful and courteous. More

by chriskarenspino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2026 -

Torrington Toyota responded

We appreciate your feedback on your Toyota Tacoma service. It’s wonderful to hear everything went smoothly and that the tire and service quote was accurate. Nellie will be delighted to know you found her helpful and courteous.

July 23, 2026

The Torrington Toyota Service department did an excellent job with my Land Cruiser. Nellie did a great job and was very polite and professional. There are 3 Toyota dealerships that are closer to where I live More

by mchosmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2026 -

Torrington Toyota responded

Thank you for sharing your experience with our service department. Nellie will be pleased to hear that her professionalism and courtesy made a difference. We’re honored you choose to travel from farther away because of our service quality for your Toyota Land Cruiser.

July 23, 2026

Great service! they just need to do it faster, feel like i waited too long More

by EARIAS84
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Roche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dzurnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Urso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2026 -

Torrington Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 21, 2026

Nick was very polite and professional! It’s because of him I decided to make Torrington Toyota my preferred dealership. More

by jw7148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Urso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2026 -

Torrington Toyota responded

Thank you for recognizing Nick’s professionalism. We’re honored you’ve made us your preferred choice and look forward to assisting you again.

July 14, 2026

Nellie was super nice and professional to work with. All work seemed to be done really well and on time. More

by macordani0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2026 -

Torrington Toyota responded

We appreciate your kind words about Nellie’s professionalism. We’re glad the service was completed thoroughly and on time. Thank you for trusting us with your Toyota.

July 13, 2026

Nellie is a great service rep and so is Steve the manager and everyone else in the service dept and I can’t leave out Liz the cashier, always pleasant, very knowledgeable, helpful and an asset to Toyota More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Sullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dzurnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Urso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz at the pay counter
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Jul 13, 2026 -

Torrington Toyota responded

We’re delighted Nellie and our service team made your visit pleasant and informative. Thank you for trusting us with your Toyota Highlander. We appreciate your recognition of everyone’s efforts.

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