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Torrington Toyota

Torrington, CT

4.9
470 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Contact Dealership

1472 E Main St

Torrington, CT

06790

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Showing 470 reviews

November 05, 2018

pleasent experience at Torrington Toyota Buying a new Toyota truck at Torrington Toyota from Randy Klonowski was a pleasure doing dusiness with Randy . I will buy my next truck from Randy . C More

by pleiku
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Torrington Toyota responded

Hi Carmen! Thank you for leaving a positive review for Randy at Torrington Toyota. We are pleased to hear that he has made your time here, memorable. We hope to see you in the future, whether it be for servicing your vehicle, or when and if you'd like to purchase another down the road. Take care, and thanks again!

November 01, 2018

Purchase of 2018 4Runner Overall, very satisfied. Got a great deal and they were willing to work with me. Randy stayed late to show the operation of the vehicle before leaving More

by Carlo D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Nelson, Damon Stefko
Dec 04, 2018 -

Torrington Toyota responded

Hello Carlo, Thank you for taking the time to write a review for Randy! We are glad that he made a great impression, as the staff at Torrington Toyota will work with you no matter what, and that includes staying late to make sure you know all of the features of your vehicle purchase. If you are in the car buying market again, need servicing, parts, or just want to stop in to say hello, you know where we are!

October 25, 2018

Great buying experience Gil was a great salesperson. Very knowledgeable and helpful. So friendly and willing to help in any way he could. We enjoyed our car purchase at Torr More

by Sustee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Torrington Toyota responded

Hello! Thank you for your positive feedback about your car purchasing experience with Gil at Torrington Toyota! We are so glad that you really loved the experience here. We hope that you are enjoying your new vehicle so far, and are looking forward to seeing you in the future! Thanks again!

October 20, 2018

Great service Torrington Toyota service team is great. Very fast, understanding and friendly. Vance is always a pleasure to work with. I would recommend them to any More

by Mcogan81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance
Oct 25, 2018 -

Torrington Toyota responded

Hi there! Thank you for taking the time to leave a review for Torrington Toyota Service Department. We are very grateful for trusting us with your automotive needs! It is also good to hear that Vance has assisted you to your satisfaction. Thank you for recommending us!

October 15, 2018

Great service department The service rep kept me informed of my car's needs and the progress of the repairs. He explained all aspects of the repairs and bill in easily underst More

by JAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in service
Oct 25, 2018 -

Torrington Toyota responded

Good morning, Thank you for taking the time to share your experience with Torrington Toyota Service Department! We are thrilled to hear that Nick was a big help, especially because car lingo and "tech terms" can be a bit confusing, and we never want to leave people confused! Thank you for servicing your vehicle with us!

October 13, 2018

Outstanding customer service providig quality and reliabilit Tee Hamzy was outstanding as he assisted me in purchasing my new Toyota Corolla. Tee gave me a ride to the dealership as my car had a blown engine. He More

by AJK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Torrington Toyota responded

Hi there! Thank you for taking the time to leave a review about your car shopping experience with Tee at Torrington Toyota! We are sorry that your previous car had issues, but are glad that you are behind the wheel of something new and reliable! Enjoy your Corolla!

October 12, 2018

Leased a Highlander from Randy I have recommended to friends and participated in 5 sales with Torrington Toyota. The results were perfect in all respects,.you have a great staff. More

by rjokubaitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in finance, Over the top in communication and efficiency, absolute pleasure working with him for the second time.
Nov 01, 2018 -

Torrington Toyota responded

Hi Bob! Thank you for coming in to lease a Toyota highlander. Great choice in vehicle! We appreciate your kind words toward the staff at Torrington Toyota. We hope to see you in the future!

September 27, 2018

Great Experience Buying my new Highlander there was an easy, uncomplicated process. Everyone was very friendly and I got a great deal compared to other quotes I recei More

by ctgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Torrington Toyota responded

Hi there! Thank you for leaving a great review for Torrington Toyota. This dealership really strives to give everyone a fantastic deal, especially compared to surrounding dealerships. We are not out to make a profit off of people, but would rather gain customer trust, and expand our customer base across New England with nothing but positivity and happy new car owners. Congratulations on your new beautiful Toyota Highlander! Great choice, and nice ride!

September 19, 2018

Multiple Purchases We have purchased two new vehicles from Torrington Toyota. As a family that has bought, sold, or traded almost 50 cars in multiple states, I can hone More

by daronandamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Torrington Toyota responded

Hi Daron & Amy! Your 50 car + mark is quite impressive, but we are more impressed that we made it into your top favorite dealership experiences! We are blessed to have such wonderful customers such as yourself. Nice, quick, and easy for you to deal with, and as you know, we are consistent with that. Thank you for your kind words, and enjoy that new vehicle!

September 12, 2018

30,000 mile maintenance service The service was very good and complete. My only issue is that, when I purchased my Corolla, I also bought the extended service contract and the extend More

by chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Assistant Service Manager
Oct 01, 2018 -

Torrington Toyota responded

Hi Chip! Thank you for servicing with us at Torrington Toyota. We appreciate you giving us your time and trust when it comes to our Service Department servicing your vehicle, and are glad that you chose to have your maintenance done here. We are sorry about the warranty misunderstanding. This is why we encourage that people really ask questions or review the agreements of the warranties. If you have any questions, please give us a call!

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