Tower Honda of Longview - Service Center

I brought my van in for service within 1 week of purchasing - turns out my "problem" was user error BUT the experience overall was a good one. Scheduling the appointment was easy, but I do believe purchasing - turns out my "problem" was user error BUT the experience overall was a good one. Scheduling the appointment was easy, but I do believe I was dealing with an offsite call center rather than someone actually at the dealership. Check-in was quick, the mechanic listened to my concerns and was kind when explaining that everything was actually working just fine, but I'd pushed some toggles inadvertently. More

Mat Smith, was very easy to work with! He was honest about the time frame on my repairs and took care of everything! He was honest about the time frame on my repairs and took care of everything! More

Wonderful experience as always. I am always so pleased when I go in for my service appointments. I am always so pleased when I go in for my service appointments. More

Good customer service and the job of oil change and tire rotation was good. The on site customer service was incredible rotation was good. The on site customer service was incredible More

Everyone at this dealership is always so nice. My car had its oil change and tires rotated In record time. Thank you. My car had its oil change and tires rotated In record time. Thank you. More

I am always more than satisfied with the service department and trust Shannon 100% with the advice she gives. I only want her to be my advisor department and trust Shannon 100% with the advice she gives. I only want her to be my advisor More

I appreciate the ease of scheduling and dropping off my car for service. The waiting room is very nice and clean with popcorn and water! Plus the bathrooms have a TV in the mirror! car for service. The waiting room is very nice and clean with popcorn and water! Plus the bathrooms have a TV in the mirror! More

Prices too high prices too high prices too high prices to high prices too high high prices too high More

Great service and great hospitality Great waiting rooms A very fun environment will definitely be back very fun environment will definitely be back More

I was charged to much for a stud replacement. That was on when come in That was on when come in More