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Tower Honda of Longview - Service Center

Longview, TX

4.7
494 Reviews

494 Reviews of Tower Honda of Longview - Service Center

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March 27, 2025

Always gets the vehicle in quickly and take care of the cars and people very promptly gets the work done More

by FAULKNER7439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Shannon is the best on time gets the job done she always has the vehicle ready when she said it would be ready More

by TLBSCOUT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Levra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Clean and courteous ! Ties was replaced without too much trouble. Warranty work was completed and I was back on the road in no time More

by Caol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Service was quick. The Tower Team is always nice and helpful. Matthew took my info and was very helpful More

by erhill56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

The service was efficient and professional. Shannon was diligent and helpful. I would recommend to others. More

by MOM.GREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I preferred to work with Matthew than Shannon his people skills and the way he treats them are the kindest and best. He is a great customer service example and if I had him working for me. I would be so pro More

by Benny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Had a very good experience with this dealership. I would recommend them to anyone else. More

by sziggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Everyone is very courteous. I was in and out in a timely manner. I really like the no stress no hassle atmosphere More

by sdscott1969909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Levra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I'm always treated well when I bring my Van in for service. They listen to my needs and follow through More

by QUEENER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pirom Pruski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Well pleased with the service, accommodations and attitude that I received from Shannon and the whole staff. More

by DEEGILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
2
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