Town Center Nissan

Find ANYONE else Honestly the worst dealership I've ever dealt with. Rich was rude about my having stuff in my back seat, and even went as far as notating "TON OF STUF Honestly the worst dealership I've ever dealt with. Rich was rude about my having stuff in my back seat, and even went as far as notating "TON OF STUFF IN BACK CAUSING NOISE" on my service sheet (less than 50 lbs of stuff in the back seat and trunk, and my complaint was about the front end suspension, not anything in the rear). I had my boyfriend (a technician at a different manufacturer) look at it after seevice, and he said they couldn't have touched my suspension because it still had grease/dirt with no tool or hand markings, but that they had sprayed something to make the noise stop, even though what I came in for was a known problem with this model. Not to mention that my brakes (no brake work requested) were so loud and tight when I left that I thought they had removed my brake pads. Skipped out on work because it was still in warranty, and it's still making the same noise less than 5 miles driving on it. I'll be driving 45 minutes out of my way to get service done at the dealer I purchased from, even though my car won't be in warranty at that point. At least my car was still in warranty so I didn't have to pay these creeps anything. More

Great Experience Mike Nicholson was great to work with. Very friendly and will take care of you. Great dealership all around. I was very pleased with purchase Mike Nicholson was great to work with. Very friendly and will take care of you. Great dealership all around. I was very pleased with purchase More

Best experience ever! If you need a car, the right place to be is Town Center Nissan.... To get a great deal for your purchase, ask for Mr. Joshua, he is the man. Very prof If you need a car, the right place to be is Town Center Nissan.... To get a great deal for your purchase, ask for Mr. Joshua, he is the man. Very professional, do the best he can to ensure you are satisfied as a customer. I can tell you this, Mr.Joshua is just the best. You will be happy you did contact him. He is just too awesome! More

last dealership around, I'd go back to a horse and carriage I purchased a pre-owned Mercedes ML 350 from Town Center Nissan on May 25, 2018. Weeks later, I am unable to drive the vehicle due to safety concerns I purchased a pre-owned Mercedes ML 350 from Town Center Nissan on May 25, 2018. Weeks later, I am unable to drive the vehicle due to safety concerns for myself and child. Agreed upon repairs from Town Center Nissan were NOT performed. I was instructed by the service department to seek assistance from Mercedes due to their limited knowledge. I was quoted $2,382.27 for repairs from Mercedes. I have tried, unsuccessfully, to speak with Town Center Nissan to rectify the situation. I emailed Scott Graap, Scott Middleton, Rick Mathis, Dominique Goodrow, Bernard Faulk, and Aziz Atot THREE times and NEVER received a response. I left a message for Scott Graap and he did not return my call. I spoke with THREE representatives from Nissan corporate who were unable to help and advised me to contact the dealership AGAIN. I would NOT recommend purchasing an automobile from their dealership. Town Center Nissan does NOT exhibit the excellence they promote and lacks integrity. It is my sincere hope you heed my advice and take your business elsewhere; I do not wish this experience on anyone. More

Great, easy experience This was the third dealership I came to looking to make a purchase on a pre-owned vehicle. We were able to quickly narrow down to the best options, te This was the third dealership I came to looking to make a purchase on a pre-owned vehicle. We were able to quickly narrow down to the best options, test drive,and review pricing. The process was easy and transparent, the staff(Tammy and Mike) were friendly and helpful, and I would come here again for future purchases More

Awesome Customer Experience It was a awesome shopping experience in Town Center Nissan. They are willing to negotiate and offer a great benefits to the customer. Michael is so ni It was a awesome shopping experience in Town Center Nissan. They are willing to negotiate and offer a great benefits to the customer. Michael is so nice that helped me to get the work done. I really appreciate their patience and efficiency. More

5th vehicle from here I have enjoyed a wonderful personal and business relationship with my sales rep Nick Pullano, for over 6 years. After many years and having just bou I have enjoyed a wonderful personal and business relationship with my sales rep Nick Pullano, for over 6 years. After many years and having just bought my 5th personal vehicle. The exceptional service continues. Never would I believe a negative review on this site about Nick. If anyone is always going above and beyond it is him. His manager Scott and Mike have always been very friendly. Service guys always take great care of me. One even picked up my wife on the side of the road with a flat and Nick drove her home! More

Awful experience with sales process and management follow th I agreed on a New vehicle to purchase and worked with Nick Pullano. We agreed on price and even had the buyers order prepared and went to the bank to I agreed on a New vehicle to purchase and worked with Nick Pullano. We agreed on price and even had the buyers order prepared and went to the bank to get the cashiers check. Showed up at the agreed upon time and Nick was there but wouldn’t even come greet me and I was shocked, found out why as they sold the car the night before and he couldn’t even look at me. After 33 minutes waiting another manager Scott came over and said let me help you and I explained, he said hang tight let me look into this. He sent over Mike Savits who took me in the office and apologized and said let me see how to fix this. He assume he would get to me before the end of the day. I asked him should I go to another dealer as there are other in Atlanta with the same van. No I promise to help you before the end of the day. I called and emailed and still no response. Now I see that the entire dealership can’t keep their word so why would anyone ever trust them for Sales/service or Customer service. I was so shocked at their lack of professionalism. More

Terrible experience I was already pre qualified with capital one and thought it would be a quick process at this dealership. Unfortunately for me my salesperson and the f I was already pre qualified with capital one and thought it would be a quick process at this dealership. Unfortunately for me my salesperson and the finance person decided to make it more difficult than it had to be. My pre qualification from capital one deal was set up with no money down and payments that I was comfortable with but the salesperson and finance guy had other ideas. They insisted on money down with a higher payment. After wasting 3 hours at this dealership I took my business to Jim Ellis who honored the capital one pre qualification and was done with my deal for a new car in 2 hours. Town Center Nissan , greed lost you a customer for life and I would not recommend anyone to purchase a vehicle from your dealership. More

Professional and knowledgeable I recently bought a 2017 Nissan Altima S from Town Center Nissan. The staff greeted me immediately and was very courteous and professional. Since init I recently bought a 2017 Nissan Altima S from Town Center Nissan. The staff greeted me immediately and was very courteous and professional. Since initially I was on the market to purchase a used car, they offered a couple of deals on a few used cars and also on the new 2017 Altima. After some negotiating, I finally decided on the 2017 Altima. I found the sales process to be very smooth and efficient. But, most importantly the team, especially, Joshua, was fantastic. Professional, knowledgeable and sincere. They all worked to deliver the highest standard of service. I would highly recommend this dealership to anyone looking to buy either a new or used vehicle. More