Ken Gilland
Ken Gilland at Town Center Nissan

Ken Gilland

Assistant Service Manager

Town Center Nissan

2310 Barrett Lakes Blvd NW
Kennesaw, GA 30144

4.9
43 Reviews
4.9

43 Reviews

Write a Review

43 Reviews of Ken Gilland

June 15, 2026

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Best Service Department and Dealership of Nissan. Wonderful customer service. Every one should source a new or used car from them. More

by PAMELA.HOLCOMB1984
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Recommend Dealer
Yes

June 12, 2026

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So far my experiences have been good ones. Get questions answered and service is done in reasonable time. More

by mawgie2
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Recommend Dealer
Yes
Jun 15, 2026

Town Center Nissan responded

Thank you for your review! We're happy to hear that your experiences with us have been positive and that our team has been able to answer your questions and complete your service in a timely manner. Providing clear communication and efficient service is important to us, and we're glad that's been reflected in your visits. We appreciate your business and look forward to continuing to serve you at Town Center Nissan!

June 11, 2026

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I really appreciated that Ken was able to set up with an early morning appt, for the service work that I needed to have done…. And Everyone at the dealership was very cordial & friendly! Thank you!!! More

by JRL2161
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Recommend Dealer
Yes
Jun 15, 2026

Town Center Nissan responded

Thank you for the wonderful review! We're delighted to hear that Ken was able to accommodate you with an early morning appointment and help make your service visit convenient. It's also great to know that everyone you encountered at the dealership was cordial and friendly. Providing excellent customer service and a welcoming environment are priorities for our team. We truly appreciate your kind words and thank you for choosing Town Center Nissan. We look forward to serving you again in the future!

June 10, 2026

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Fast service for a walk-in oil & filter change. Nice. Service techs, and they washed the car. More

by MAMA1GRAMMY1
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Recommend Dealer
Yes
Jun 10, 2026

Town Center Nissan responded

Thank you for the great review! We're glad to hear you had a positive experience with our service department. It's wonderful to know we were able to provide fast service for your walk-in oil and filter change, and that our team took good care of you. We're happy you enjoyed the complimentary car wash as well! Thank you for choosing Town Center Nissan, and we look forward to seeing you again for your future service needs.

June 08, 2026

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Ken was professional, courteous, he underpromised and over delivered. excellent customer service. I will not hesitate to contact the service department if I need to in the future. Thank you More

by donairene
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Recommend Dealer
Yes
Jun 10, 2026

Town Center Nissan responded

Thank you for the fantastic review! We're delighted to hear that Ken provided such professional and courteous service. "Underpromising and overdelivering" is one of the best compliments a service advisor can receive, and we're glad Ken exceeded your expectations. We truly appreciate your confidence in our service department and are grateful for the opportunity to assist you. Thank you for choosing Town Center Nissan, and we look forward to being here whenever you need us in the future!

June 05, 2026

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Ken was awesome and you can tell that he loves what he is doing, he cares about his customers. More

by KSMINTZ
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Recommend Dealer
Yes
Jun 10, 2026

Town Center Nissan responded

Thank you for the wonderful review! We're thrilled to hear that Ken provided such an outstanding experience. His passion for helping customers and genuine care for the people he serves are qualities that make him a valued member of our team. We'll be sure to share your kind words with him. Thank you for choosing Town Center Nissan, and we look forward to assisting you again in the future!

June 01, 2026

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I was very pleased with the service. Ken was very prompt and clear with his explanation. More

by KEN.SAUNIER
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Recommend Dealer
Yes
Jun 01, 2026

Town Center Nissan responded

Thank you for your kind review! We're thrilled to hear that you were very pleased with your service experience. Ken takes pride in providing prompt communication and clear explanations, and we're glad he made your visit a positive one. We appreciate your business and look forward to serving you again at Town Center Nissan!

May 31, 2026

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The person who helped me was friendly and efficient. I had no complaints and the car works well, with no warning lights coming on or other issues. More

by LOGAN40K
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Recommend Dealer
Yes
Jun 01, 2026

Town Center Nissan responded

Thank you for your review! We're glad to hear that your experience was positive and that our team member provided friendly and efficient service. It's great to know your vehicle is running well and that everything was resolved to your satisfaction. We appreciate your trust in Town Center Nissan and look forward to assisting you with any future vehicle needs!

May 22, 2026

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Everyone there is friendly, courtesy and listen to your needs,and get right to work on your Car to get you up and running. More

by CAROLYNSUE1917
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Recommend Dealer
Yes
May 27, 2026

Town Center Nissan responded

Thank you for the kind words about Town Center Nissan! We’re happy to hear our team provided friendly, courteous service and took the time to listen to your needs. Getting our customers back on the road quickly and efficiently is always our goal. We truly appreciate your feedback and look forward to serving you again in the future!

May 04, 2026

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Ken was extremely helpful from start to finish! I decided to get a second opinion on my repairs and Ken not only explained everything well but was very understanding and patient! I will continue to More

by kaylanreynolds
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Recommend Dealer
Yes
May 04, 2026

Town Center Nissan responded

Thank you for sharing your experience! We’re so glad to hear that Ken took great care of you from start to finish. Providing clear explanations and a patient, understanding approach is exactly what we strive for, and it’s great to know Ken delivered that for you. We truly appreciate your loyalty and look forward to continuing to take care of you at Town Center Nissan!

May 04, 2026

Town Center Nissan responded

Thank you for sharing your experience! We’re so glad to hear that Ken took great care of you from start to finish. Providing clear explanations and a patient, understanding approach is exactly what we strive for, and it’s great to know Ken delivered that for you. We truly appreciate your loyalty and look forward to continuing to take care of you at Town Center Nissan!

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