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Town & Country Jeep Chrysler Dodge Ram
Levittown, NY
3,198 Reviews
The strong and committed sales staff at Town & Country Jeep Chrysler Dodge Ram is waiting to guide you in your search for a new car! We maintain a large inventory of new and pre-owned Jeep Chrysler Dodge Ram vehicles that you can get a great deal on with the help of our friendly staff. Other things you'll find at our Levittown, NY dealership include top tier service, a fully stocked inventory of OEM car parts and more specials and incentives than you'll know what to do with!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,198 reviews
January 04, 2017
This is how you get a Jeep!! From the minute I stepped in the showroom, the sales manager Ray Cruz was ready to help. He listened to what I wanted and didn't try to steer me in th From the minute I stepped in the showroom, the sales manager Ray Cruz was ready to help. He listened to what I wanted and didn't try to steer me in the direction he wanted -he paid close attention to the details to find the right Jeep for me! It was that easy! Both salesmen Casey Waller and Scott Scaturro were excellent to work with, providing the time to explain all the details of my lease and answer any questions I had- big or small. It's exactly the kind of experience you want when getting a new truck and it's the opposite of what I had experienced in the past. I will absolutely be back for my next vehicle because of these three and have already recommended them to friends. Thanks to Ray, Casey and Scott you've got a lifelong customer. MANY THANKS!!! More
by Jenn618
January 03, 2017
Buyer Beware Had a deal wit Scott for first payment and motor vehicle fees which should have been @ $850 out of pocket. When I went to pick up car the finace mana Had a deal wit Scott for first payment and motor vehicle fees which should have been @ $850 out of pocket. When I went to pick up car the finace manager Valerie she hit me up for $1300. Told me the state wanted the tax on the rebates up front which I found out later was xxxxxxxx. I had a better deal from a broker who showed me taxes for rebates were included in loan. Would have got up and walked out but fortunately for them my time is limited. Second and last car I buy from them. Would have put that extra $500 into payment especially 2 weeks before Xmas.. More
by jdp6240
Employees Worked With
Scott Scaturro, Valerie Boccia
January 03, 2017
Shopping for a new jeep I love to shop, but shopping for a new car is always at the bottom of my list. Meeting Juarez and the manager Ray Cruz was such a pleasant experience. I love to shop, but shopping for a new car is always at the bottom of my list. Meeting Juarez and the manager Ray Cruz was such a pleasant experience. Very professional, yet warm. Never felt uncomfortable. They were honest (which from my experience in car dealerships is not common) I will be recommending them to my family and friends!! More
by Pleasantly surprised
Employees Worked With
Juarez Barreto, Ray Cruz
January 02, 2017
Juarez - honest salesman with integrity -will be back My recent experience leasing a car from Juarez Barreto was exceptional. He is honest and has integrity. Will back to see him again. He was given a tou My recent experience leasing a car from Juarez Barreto was exceptional. He is honest and has integrity. Will back to see him again. He was given a tough time by Ray Cruz sales manager because Ray signed off on a bad deal for dealership…good for me. Juarez represented my deal correctly!!!! As for the sales manager Ray Cruz he is as dishonest as they come. • He signed off a deal that was in my favor and tried to strong arm me to cancel. • He said Mike Perez, general manager, said canceled deal which was not true. I have the car • He said they could cancel deal which was binding...again not true. • He lied to Mike Perez, general manager, that Juarez represented deal wrong to him. Not true I presented the deal I wanted in writing and he showed it to Ray for approval. As for Mike Perez, who spoke to me after Ray Cruz tried to strong arm me to cancel deal. He came in professionally explained pricing and was deal signed off in minutes. On positive side it seems like Mike sticks up for his employees good and bad. I can only hope Ray gets reprimanded in private and Juarez gets commended by treating the customer with professionalism and honesty. To Ray… I didn’t need to strong arm you..the deal was binding……………. Interesting to note, I first went to this dealership several weeks before closing my current deal. I spoke to younger salesman to get some pricing and he was very rude, aggressive and decided I would never buy a car from him and left. I later found out it was Ray Cruz’s son… I guess that says it all Loyal customer who you almost lost …… 3 Dodge Caravans and 2 jeep Grand Cherokees Thanks to Juarez I will be back More
by Ken M
December 31, 2016
disgusted After spending 3 hours there on the FIRST day, we were told that the car would be ready at 2 pm the next day. We were there at 2, they told us to have After spending 3 hours there on the FIRST day, we were told that the car would be ready at 2 pm the next day. We were there at 2, they told us to have a seat. After waiting an hour, I finally went up and asked if there was a problem. They told us they were still working on the financing.We sat with the finance person for another 2 hours while she worked it out. Then they realized they pulled the wrong car because we pointed it out. Otherwise they would have given us the wrong car. So after 3 hours on the SECOND day, they assure us that the car will be ready to go at 10am the next day. At 10 am the next day, we call and they say give us an hour and call back. we called back at 11am. Goes to voicemail. No call back. Finally at 11:15 we go up there and are again told to sit an wait. So we wait a half hour, and then I had enough. I went straight to the manager and told him the whole story and that I wanted a refund and that we were getting the FXXX out of there. He seemed to have no idea that all of this was going on. He immediately got the ball rolling, people finally did their job and we got the car by 2, a full 24 hours after it was promised.. We were lied to and ignored repeatedly. Completely unprofessional, rude, and inconsiderate. I will tell everyone I know to NEVER buy a car from this dealership. 3 days for 1 car. I leased a Honda in February. 2.5 hours start to finish!!!! The car itself is beautiful and amazing. More
by MOT2
Employees Worked With
Craig Meekins, Valerie Boccia
December 30, 2016
Excellent experience Louis made my purchase easy and made sure that I was comfortable with all of the decisions that I was making and made sure that I did not feel rushed Louis made my purchase easy and made sure that I was comfortable with all of the decisions that I was making and made sure that I did not feel rushed into my purchase. He is extremely knowledgable and provided great customer service. I am in love with my Jeep Wrangler and everyone who has seen it comments that they would have never known it was a used vehicle. I would definitely recommend Louis at Town and Country to friends and family in the market for a new car. More
by MichelleR
December 28, 2016
Absolute WORST Service Department The alternator went on my 2014 Chrysler Town and Country. I had it towed to the dealer we bought it from. HUGE mistake!!!! The car was towed in aro The alternator went on my 2014 Chrysler Town and Country. I had it towed to the dealer we bought it from. HUGE mistake!!!! The car was towed in around 11AM. I called the service department to let them know what was happening. Jim said he would call me as soon as they got the car into the shop. At 3PM I called back because I hadn't heard anything. The nasty girl who answered the phone told me that the car hasn't even been brought in yet and that she would have Jim call me back right away. Yeah Right!!!! I called at 5PM and Jim was busy. I called back at 6:15 and he finally answered and told me that he had to order in the alternator and that the car would be ready by 10AM. Meanwhile, I explained to him that I needed to go to work and I needed a car. 10AM came and went, no call. I called at 11AM and they still didn't get the car in. Finally at 11:45 he called me back saying it was a bigger job than he thought it would be to replace the alternator and that the car wouldn't be ready until much later. How does a service manager, not know how long the job takes? Makes no sense. Finally at 2PM he called and said the car was ready. I went to pick it up and no apologies for the inconvenience, no explanation as to why it took almost 2 days to replace an alternator. Nothing, just a nasty, condescending attitude. I told myself, I would never go back to this place after my first oil change took 4 hours. Never again. They don't care about you or your issues. So please do yourself a favor. Never, ever bring your car their for service. These are the types of people who give car dealers a bad reputation. More
by mike
Employees Worked With
Jim Ingrassia
December 18, 2016
See you in 36 months Juarez! I have leased three cars from Town and Country. This is the second car I have leased through Juarez. I can happily say Juarez was the reason I came ba I have leased three cars from Town and Country. This is the second car I have leased through Juarez. I can happily say Juarez was the reason I came back. He is a very direct no nonsense salesman who looks out for his customers. He listened to what I needed and found me a great vehicle in my price range. I am very happy with my lease and I have him to thank for it. I look forward to seeing him in 36 months! More
by Gerard
Employees Worked With
Juarez Barreto
December 17, 2016
Great dealing with Juarez Barreto Went to other dealers and got the "run around" Them promising you one thing and then when you go to sign, giving you something else. Went to deal w Went to other dealers and got the "run around" Them promising you one thing and then when you go to sign, giving you something else. Went to deal with Town and Country Jeep and was extremely happy with Juarez Barreto. So happy that I went back and bought a second vehicle for my wife. If you don't want the usual "car dealership run around", go see Juarez Barreto at Town and Country Jeep. He makes the car buying experience what it should be, a no nonsense pleasant situation. More
by RT4GREG
Employees Worked With
Juarez Barreto
December 17, 2016
Great lease experience! I have purchased and leased many vehicles and must say this was one of my best experiences with a dealership. We all know dealerships exist to make m I have purchased and leased many vehicles and must say this was one of my best experiences with a dealership. We all know dealerships exist to make money but i feel Jamie helped me get a fantastic deal. Working with Jamie Yellin was an absolute pleasure. He was professional and helpful throughout the experience. He took us on multiple test drives without complaint and shared his honest opinions and assessments of the vehicles. He gets a 10 out of 10 from me and i strongly recommend asking for Jamie when you walk in Town & Country! More
by william&lisa
Employees Worked With
Jamie Yellin
