Town & Country Jeep Chrysler Dodge Ram

Very Helpful I stopped buy my dealer because I got a scam warranty company hounding me to buy an extended warranty even though we bought one when we bought our Dod I stopped buy my dealer because I got a scam warranty company hounding me to buy an extended warranty even though we bought one when we bought our Dodge Ram. The scam company to scare me lied and told me that the dealer didn't really give me a warranty. So Terrance assured me that we did really have one and he said he would send me a copy in the mail. He was very nice and assured me that we did have one. He also pointed out there wasn't even a company name on the envelope they sent me. Complete scam. They call my phone 4xs a week!. I'm sick of it! I think they need to make laws against these companies. Anyway Terrance(forgot his last name) was great. Amy Klein More

Always a Great experience bought my first car and recently second car from town and country, Always friendly and professional. Great price, Great cars never any problems. Leave bought my first car and recently second car from town and country, Always friendly and professional. Great price, Great cars never any problems. Leave with the car same day and always left satisfied :) More

Curteous & Efficent Jim is the reason that I continue to utilize Town & Country for my mechanical needs. He demonstrates excellent customer service; via face to face and Jim is the reason that I continue to utilize Town & Country for my mechanical needs. He demonstrates excellent customer service; via face to face and via telephone. He is courteous and efficient. It is always a pleasure dealing with Jim at Town & Country's service department. More

Five Star Service This is the best service department you will ever go to. They are always there to help their customers with a smile on their faces. Jim is always eage This is the best service department you will ever go to. They are always there to help their customers with a smile on their faces. Jim is always eager to help everyone. Before my Jeep I owned a Toyota, I refused to buy another one because of the service department. I can honestly tell you I will be buying from Jeep as long as the service department stays the same. My husband and I just bought a dodge that Jim will also be servicing! More

Friendly Service I was happily greeted by Jim Ingrassia, who is always friendly and helpful. He listened to what I had to say about what work I would like done on th I was happily greeted by Jim Ingrassia, who is always friendly and helpful. He listened to what I had to say about what work I would like done on the car and what I would like them to also look into. He explained what work was going to be done. I left feeling that my car would be well taken care of and would be fixed properly. More

Brake Problem Corrected-----FINALLY I am the owner of a 2011 Dodge Caravan Crew with 22,000 miles on my vehicle. I am the only owner of this vehicle purchased new from Dodge. At 18,000 m I am the owner of a 2011 Dodge Caravan Crew with 22,000 miles on my vehicle. I am the only owner of this vehicle purchased new from Dodge. At 18,000 miles my brakes began to vibrate, so I took it to the dealership service center. I was informed that my rotors were warped and they would need to be cut. I was confused considering the vehicle has 18,000 on it at the time. A service rep there told me it was from the heat. $497.00 later my rotors were cut and the following month the brakes began to vibrate again. We brought the van back and this time we were told that we needed rear brakes and we would be charged again. My wife had contacted Dodge and were basically left at a dead end. We tried other service centers and no where would be of service. I called back Town and Country and this time was pleasantly surprised. This time I dealt with Jim Ingrassia, a gentleman who understands what customer service is. He listened to me rant and rave a bit about my situation and was courteous throughout our conversation. He understood my confusion of a vehicle with this amount of miles having these problems. He told me to bring it right in and he will look into. Look into he did, and fixed the problem replacing entire brakes by noon the same day at no charge. I wish we had dealt with him first because i have feeling i wouldn't have to had cut my rotors for $497. Jim restored my value in the Town and Country service center. I was contemplating choosing another Brand for my minivan needs until Jim Ingrassia rectified my service needs. My Family of 6 thanks him. I highly recommend going to Jim at Town and Country in Levittown NY. More

Compliment For Jim Ingrassia Jim is an asset to your dealership. He was helpful, professional and his assistance was greatly appreciated. Jim is always extremely pleasant, infor Jim is an asset to your dealership. He was helpful, professional and his assistance was greatly appreciated. Jim is always extremely pleasant, informative and helpful during every visit. Thanks to Jim, we will remain satisfied and loyal customers! Thanks, Deb and Dave Skelly More

Service with a smile!! Nice to walk into service and they always remember you...Always treated with respect and given great service. Go above and beyond to accommodate and p Nice to walk into service and they always remember you...Always treated with respect and given great service. Go above and beyond to accommodate and please!!! More

Horrible service Unprofessional, didn't receive title for two weeks, car wasn't prepared at all even though they charged approx $1500 in fees. Sales manger made myself Unprofessional, didn't receive title for two weeks, car wasn't prepared at all even though they charged approx $1500 in fees. Sales manger made myself and spouse uncomfortable. During sale process he had computer/printer problems and instead finding a quick solution, he suggested for us to go grab lunch for an hour so he fix the problem.They overload the car full of fees, they don't provide proper information, had to run title and insurance background due to uncertainty of performance. Sales person calls me 3 days after taking the car off lot that he wants to see me at my place of work bc they didn't get all my signatures. Absolutely unprofessional. More

Very patient and going extra mile for a client I chose Bob after reading a lot of great reviews on dealerrater. We have walked in to purchase a car and we drove out with one after a great deal we g I chose Bob after reading a lot of great reviews on dealerrater. We have walked in to purchase a car and we drove out with one after a great deal we got with Bob. He was very patient. We had few issues with an insurance company and Bob was very helpful to work with out Geice agent to get the correct paperwork. It took longer than expected but Bob was very cool about it. We got a new car and its great. The only thing that I wish I did - was to test drive the car. We didnt do it because we trusted that a brand new car will be 100% set. Unfortunatelly car's aligment was off. Its weird that the dealer releases the car out of a dealership with a bad wheel aligment (brand new car). It wasnt Bob's fault. It was dealer's and our fault that we didnt test drive it. One thing I wish was different though - I wish that Bob let us see the car before we agreed on a sale price. He told us to make the deal and agree to the price before he can bring the car from a different lot to see it. That was a little weird. More