Town East Ford

Brandon was very helpful and the process went smoothly with him. We highly recommend him. with him. We highly recommend him. More

This is my second F150 I’ve bought from Farle and he’s by far the only person I could think of when I realized it was time to upgrade. You deserve all the praise sir. Thank you for another great purchase. Ne far the only person I could think of when I realized it was time to upgrade. You deserve all the praise sir. Thank you for another great purchase. Never pushy just honest More

My serviceman Farle was great in assisting with the purchase of the vehicle and setting up the car play. purchase of the vehicle and setting up the car play. More

Best dealership experience I've had so far. Definitely will recommend to others in the future. Definitely will recommend to others in the future. More

My daughters 2019 Ford Fusion wouldn’t start. She thought it was the key fob, She only had one because the first on had already failed. She ordered a battery but that did not fix the problem. She thought it was the key fob, She only had one because the first on had already failed. She ordered a battery but that did not fix the problem. I called TEF because they had sold me a “Platinum” bumper to bumper extended warranty. They arranged a tow and three days later told me they needed to replace the two key fobs. I asked him why both had failed, my 1997 Cougar 35th Anniversary XR-7 has a fully functional key fob. They had no answer only a quote for $1100 plus tow, apparently my extended warranty did not cover defective key fobs. I called A1Locksmith and they showed up and programmed a new OEM key fob but the car still wouldn’t start. TEF replaced the OEM battery Feb 2, 2022 under warranty. When I went back in, I was told the battery was 9 days out of date and they wouldn’t assist with this one, they didn’t offer to jump start my car, charge my battery or offer any assistance at all even though I just paid $350 dollars for a tow that should have been covered and a misdiagnosis. I have bought 2 cars from TEF and 5 others since 2008 from Rockwall Ford and Randall Reed Ford. I will never purchase another. Town East Ford was always expensive but they provided excellent service and dependable repairs. That time has passed, I have been subjected to bad service before but the level of incompetence and callous treatment has set a new low for me. I have spent over $10,000 over the last 20 years with the service center and body shop, I will never spend another cent. I have always tried to buy American but when both key fobs fail within 47 months; they might just have been defective. The fact they wouldn’t stand behind them and they sold me a non-Ford extended warranty is terribly disappointing. If they had sold me a Ford extended warranty, it would have been covered. Anyways, forewarned is forearmed, buyer beware. More

Amazing Staff and knowledgeable and friendly customer service with friendly welcoming help to with everything you need to know of service with friendly welcoming help to with everything you need to know of More

They provided Great service and price! Vehicle condition was the best and whole process went well very smooth! Vehicle condition was the best and whole process went well very smooth! More

Amazing great people very professional works with the client to find a good deal and works until the customer is satisfied client to find a good deal and works until the customer is satisfied More

Wonderful service dealing with folks at Town East Ford. Noel Santos was knowledgeable about the new Ford Ranger and answered all my questions. Even told me I could order leather seats! Noel replied to all Noel Santos was knowledgeable about the new Ford Ranger and answered all my questions. Even told me I could order leather seats! Noel replied to all my texts and questions and even continues to assist with follow up. More

The staff is great at Town East Ford. Marc was an easygoing and low pressure salesman. Marc was an easygoing and low pressure salesman. More