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Town East Ford

Mesquite, TX

4.7
2,960 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,960 reviews

October 18, 2020

Amazing customer service. Great staff that called to remind me of my appointment. When I entered the dealership everyone up front said hello and greeted me. The sales process and closing was perfect. Th More

by DK Welch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Presley Wickham, Brandon High, Matt DeAnda, Wes Richey
Oct 20, 2020 -

Town East Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 16, 2020

I think that Town East Ford is a great place to buy a car I had a great experience and if I ever need another car I know where to go and I will tell family and friends about you guys you are great and I real More

by calhounarithia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Renteria, Jerry Pina
Oct 19, 2020 -

Town East Ford responded

Thank you for your positive feedback!

October 15, 2020

Quinn our sales advisor was very good and worked with us and for us to be able to work sometime out. Great service from start to end. More

by Return customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Kelly
Oct 16, 2020 -

Town East Ford responded

Thank you for your positive feedback!

October 13, 2020

Was very friendly and polite help me find the vehicle I wanted without hassle also helped me get the vehicle into the price range that worked for me More

by Ng280881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Kelly
Oct 14, 2020 -

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 12, 2020

Quinn Kelly was very efficient and courteous in every step of my transaction. I would recommend him to anyone looking to purchase a vehicle at Towneast Ford. More

by Jamespoppiesanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Kelly
Oct 13, 2020 -

Town East Ford responded

Thank you for your positive feedback!

October 12, 2020

working with Quinn was a pleasure. very thorough and detailed on the purchase. getting the price where it was affordable as a first time buyer is a major plus for me. thank you Quinn. More

by jaceadley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Kelly
Oct 13, 2020 -

Town East Ford responded

Thank you for your positive feedback, from all of us here at Town East Ford!

October 11, 2020

I’ve purchased 3 cars at TE Ford and the Sales Team is why I keep going back friendly honest knowledgeable. Great experience at TE More

by monreeves1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ranger Oppert, Jason Renteria
Oct 12, 2020 -

Town East Ford responded

Thank you for your positive feedback, from all of us here at Town East Ford!

October 10, 2020

Quinn made my experience top notch, knew his stuff, got me the best possible deal I could ask for without breaking the bank. Got an incredible truck for a great price. More

by dgreenvirtuoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Kelly
Oct 12, 2020 -

Town East Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 05, 2020

Quinn did very well with staying in touch with me and following up. Also was very easy to work with and not pushy at all. More

by Bbateman
Recommend Dealer
Yes
Employees Worked With
Quinn Kelly
Oct 06, 2020 -

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 01, 2020

My salesman Jerry did a good job, my only problem was the financing portion I wanted to use my own financing through Navy Federal Credit Union but you guys would not accept it which made no sense to me. I wa More

by frazi01
Recommend Dealer
Yes
Employees Worked With
Brandon High, Jerry Pina
Oct 02, 2020 -

Town East Ford responded

Customer service is our top priority and we want to see if we can address your issue. At your earliest convenience, please reach out to James Alexander at Jalexander04@vtaig.com to discuss this further.

Oct 07, 2020 -

frazi01 responded

After I left my original comment Mr Jim Alexander reached out to me in regards to my experience. He explained the situation as to why I was not able to use my outside financing . I am big on customer service and by him reaching out this change my view of my initial visit. There were a few small issues with my vehicle and Jim personally saw to it that they were fixed, even though this was a used vehicle. I really appreciate him reaching out to me and taking the time to hear my concerns. I would definitely recommend Town East Ford when you are in the market for your next vehicle!

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