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Town East Ford
Mesquite, TX
2,966 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,966 reviews
May 27, 2020
Quinn Kelly does business the right way! Quick and easy. My experience was smooth. Definitely hated car shopping or salesman in general until I met him and helped me and my family out. My experience was smooth. Definitely hated car shopping or salesman in general until I met him and helped me and my family out. More
by Jimmywells4401
Employees Worked With
Quinn Kelly
May 27, 2020
I hated car sells man until I met Quinn Kelly. He made everything so easy and I had a good time buying my car! I recommend him as a sells man! everything so easy and I had a good time buying my car! I recommend him as a sells man! More
by mchristina44
Employees Worked With
Quinn Kelly
May 25, 2020
Quinn was very pleasant to deal with. He had great eye contact and was able to answer all our questions. The dealership itself is nice and clean. Manager went out of the way to find the color car I wanted contact and was able to answer all our questions. The dealership itself is nice and clean. Manager went out of the way to find the color car I wanted in the model I was looking for. More
by bassdeity
Employees Worked With
Quinn Kelly
May 24, 2020
Dealership was very helpful i traveled 4 hours to pickup my vehicle and it was ready when i got there. Would recommend to anyone looking for a vehicle. my vehicle and it was ready when i got there. Would recommend to anyone looking for a vehicle. More
by blakehartman
Employees Worked With
David Middleton
May 23, 2020
Who does this? Over the course of two weeks I was in contact with this dealership about the purchase of a 2020 F-250. The sale price was never an issue. I agreed t Over the course of two weeks I was in contact with this dealership about the purchase of a 2020 F-250. The sale price was never an issue. I agreed to their discounted price. I am purchasing from out of state. My State sales tax, title and license as quoted by the dealership was originally $4001. I disputed this as my local DMV gave me a precise figure of $2436. Over the course of a week, the sales tax amount kept dropping. All the while I was assured the tax amount was not a means to make up for the pricing. Eventually ,with Scott Miller's involvement, a reasonable tax amount was quoted. I agreed to the purchase. I agreed to a down payment. Scott said we would do the paperwork upon my arrival in Dallas so as to avoid the possibility of losing paperwork in the mail. Josh had arranged to pick me up from Love Field on 05/27 and I would drive the vehicle home. All good. Not so much! All of a sudden they backed out of the sale because Scott says he cannot lose $3000 on the deal. No apology, no suggestion of reimbursing flight...just his excuses for why he can't agree to the deal. This after Scott quoted me the out the door price that I agreed to! His response is we don't have a signed contract, and there was no down payment. Those were both things within the dealer's control. They never ran the down payment on my credit card, and Scott suggested signing the contract when I arrived. I guess the car was marked as sold in the eyes of FMC because I am getting requests to review my recent purchase! I have voicemails and e-mails from both gentlemen that support all of what I say. I guess an agreement is no longer an agreement. Who does this? TownEast Ford does this. More
by disappointed
Employees Worked With
Scott Miller, Joshua Hall
May 20, 2020
Quinn was the best! We have always dreaded the day we had to go to a dealer to purchase a car, and now that has changed thanks to Quinn. He is definitely an asset to your team. We will continue to recommend to go to a dealer to purchase a car, and now that has changed thanks to Quinn. He is definitely an asset to your team. We will continue to recommend him to friends and family for any future car purchases. More
by K.schuetze
May 19, 2020
Professional, very easy to talk to. Lots of smiles And so very friendly. We all enjoyed our experience with Mr. Kelly today. He was also very polite and a great salesman. very friendly. We all enjoyed our experience with Mr. Kelly today. He was also very polite and a great salesman. More
by Wilsonandson1
Employees Worked With
Quinn Kelly
May 16, 2020
Dealership experience was amazing got a new vehicle soo fast and they are a great help there I love it!! Can’t wait to get a new vehicle. fast and they are a great help there I love it!! Can’t wait to get a new vehicle. More
by Villarrealjorge130
Employees Worked With
Jett Roberts
May 16, 2020
We’re waiting when I arrived and got right to business. My salesman Alex did a great job and knew the vehicle well. Showed me all the various options and how they operate. Definitely recommend him for your My salesman Alex did a great job and knew the vehicle well. Showed me all the various options and how they operate. Definitely recommend him for your auto or truck needs. More
by Dochatley
Employees Worked With
Other Employees :
Jim Alexander, Matt DeAnda, Alejandro Jimenez
