Town East Ford

Town East Ford responded

SELLERS BEWARE OF BILLJAV this is nothing but a ploy to get me to pay him $500.00 dollars, he had called the day before he showed up at the store. we sold the car the same day that he had called. there is no record of him calling back into the store before he drove 40 mins to get here and we record all incoming calls. I felt bad at first and even offered him $100 dollars and some gas for his time. but he told me to Go F myself and he is not a crack head and dont need just $100 dollars and wants $500 for his time. and that I would pay because he would post stories online. i have alot of people that saw the whole thing happen,and a few of them even told me to call the police because he was being so out of hand. on another note: we sold over 100 cars and trucks the last week of december and my Internet department sold 1800 cars and trucks for the year. we dont play games with customers, Our Customers love us because we take the the extra step to make sure they get all of the information they need before they leave there house. shame on you billjav, i still have the check for $100 dollars but now i may just donate it to a local school or church. we even donate cars to to people local churches for familys in need. you picked the wrong store to try to black mail. Brian

Town East Ford responded

100% of the time the customer is always right but when a customer tries to talk down and yell and scream to anyone because they themselves made the mistake. I cannot go with along with it, You called about a car a day before you arrive at the dealership, NO call ahead so that we could have told you that has already been sold, you say it’s a 2 hour ride and really its 40 mins with traffic, i at first told you that I’m sorry it has happened but you just got louder and at one point i thought you were going to hit me. I did not like how your attitude was out of control,even co workers told me to dial 911 on the phone. I even offered you $100 dollars and some gas just to help out the situation and still be friends at the end of the day. but you told me to go F myself and your not a crack head looking for just one hundred dollars and you wanted $500 in cash or you would post stories all over about us, I told you that I’m sorry couldn’t do that and now you must leave or i will call the police to have you escorted from the dealership. we sell over 175 Pre-owned per month and cannot help that someone besides yourself saw our great prices and inventory and ran in and bought the car you wanted, If you would have came in the same day that you had called ,or called ahead you could be the owner of the car or we could have told you that is has been sold. or you can ask the 1,800 people that the internet department have sold cars to this year about how my department treats customers, I’m sure that you will find the department works way different then you’re saying and this is nothing but blackmail for someone to pay you $500 for you to not post stories, I wonder how many times you have done this in the past. If you would like to talk then please call me direct 214-295-9280 and we can make this end. Brian

billjav responded

waoo,, look at the story made by Brian Churry. I have all record showing all calls made. I am not only one who rates this dealer a lier. Guys read all reviews you will find more about dealer's unethical behavior. Very unprofessiobal Highly unethuical Their business is to bait and switch Misrepresentation & Do not respect their costumers. 2.9 Rating is it good? Guys you decide before you go to this dealer. There are other dealer out there with better rating.

billjav responded

Dealer does not have a record of my calls and my emails but for sure has a record of me asking $500 such a lier. Brian churry(SMD) is worst sales person i have ever dealt with. I live in tyler. which is 100miles away 2hours drive and dealer Brain posted i drove for only 40miles. Another lie. Employees working at this dealership are not anything but a full of lies and stories. Sold car in 3hours. Can you prove?? have any record? Nope they dont. East ford does not keep record of anything. Cars sold. calls made to and by costumers, email, unethical behavior, misrepresentation. BEWAREEEEE

Town East Ford responded

3rd party sites always take a few days to have a car removed from them. i dont have your inbound call in the system ,the one you say that u made before you drove here to the store. NO BAIT AND SWITCH HERE- we had 1 matrix and it sold the night before you came out. we didnt have another to switch you to ..so how can this be bait and switch???? costumers is spelled customers, and i respect all of them. i even felt bad for you and offered you money and gas, but you would rather make this a game of chess..u have my number and my offer still stands due to the confusion on your behalf and ours. we sold over 100 cars and trucks the last week of the year and cannot help that someone else purchased the toyota before you. lmk

billjav responded

You said you sold car same day in your first reply and now you changed story and telling me you sold the car night before. Are you gona make another story next time? ofcourse yes because thats what your Job is 100% misrepresentation 100% Bait and switch 100% Stories 100% Lies

Town East Ford responded

please re read it again, it says the same day that you had called,,u came out the next day 0% misrepresentation 0% Bait and switch 0% Stories 0% Lies

billjav responded

BEWARE Since Mr brian churryy lost all record of my incoming calls, his outgoing calls and emails. i still have it. Guys you are welcome to contact me and i will show you prove that i drove 100miles from my home and Brian lier just 40mins. 1000 more lies made every day every second to every customer. I have all records to prove Brian Wrong, unethical and prove that town east ford is full of misrepresentations and lies. 100% Liers Liers Liers

Town East Ford responded

I must say that i do not like how you keep calling me a lier etc.. im taken that sort of personal and who knows if i will forget it someday or not! So this is going to be my last response, im not going to roll around in the mud with you, Now in closing: i didn’t lose your calls, i have everyone of them and showed you them on the computer. i have nothing to hide.and my employees saw how you acted etc.. but i must tell you that im not going to keep typen and responding your over acted accusations. i do have lots to do in life and gave this enough of my time already. the offer still stands, if you want the money and gas then delete this nonsense or ill donate it to a local church or school.its up to you. lmk