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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
3,060 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 3,060 reviews

August 01, 2025

Excellent customer service! I had a great experience. Very helpful and knowledgeable. Highly highly recommend. More

by Sheyla
Recommend Dealer
Yes
Employees Worked With
Jeovanni Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Town East Ford responded

Thank you for your review, Sheyla! We are happy to hear that you had such a wonderful experience with our team. It means so much to know that you found our staff to be helpful and knowledgeable during your visit. Your recommendation truly makes our day, and we appreciate you taking the time to share your positive experience. We look forward to serving you again at Town East Ford and continuing to provide the quality service you deserve.

August 01, 2025

Was super FAST and EASY to work with jeovanni! Loved his work ethic very straight forward More

by Orellana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeovanni Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Town East Ford responded

We are elated to hear about your positive experience! Your feedback about the fast and efficient service is truly appreciated. It sounds like you had an excellent experience with our team member's straightforward approach and strong work ethic. We take pride in providing prompt, reliable service to all our customers, and we're thrilled that we met your expectations. Thank you for taking the time to share your experience with us.

August 01, 2025

Very knowledgeable and attentive to detail highly recommended by friends and wouldn’t trust anyone else! More

by Mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeovanni Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Town East Ford responded

We are utterly delighted to hear about your positive experience with our knowledgeable team. It means the world to us that our attention to detail made such an impression on you. Having the trust and recommendation from your friends, and knowing that you wouldn't consider going anywhere else, truly highlights what we strive for every day at Town East Ford. Your confidence in our service is what drives us to maintain the highest standards. We appreciate you taking the time to share your experience and look forward to continuing to earn your trust.

August 01, 2025

I recently had a wreck 2 1/2 weeks ago and was absolutely devastated. I loved my Bronco, needed another vehicle asap and I came back here to Towneast Ford. There were several gentlemen that assisted me Titia More

by l.r.tucker85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Titian Edwards
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Aug 04, 2025 -

Town East Ford responded

We are absolutely thrilled to hear about your positive experience during such a challenging time. We understand how devastating it can be to lose a vehicle you love, and we are honored that you chose to return to Town East Ford for your replacement. Your kind words about our team members who assisted you mean the world to us - they truly exemplify our commitment to going above and beyond for every customer. We are delighted that we could help you find another vehicle quickly and that you had such a smooth experience throughout the process. It brings us great joy to know you are a very happy customer, and we look forward to helping you with your dream car in the future.

July 31, 2025

Wylie made the car-buying process smooth, stress-free, and even enjoyable. From the moment I walked in, he was friendly, knowledgeable, and genuinely listened to what I was looking for. He answered all my More

by amanglin02
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Town East Ford responded

We are excited to hear about your wonderful experience with Wylie! It sounds like you found exactly what you were looking for in both a vehicle and exceptional service. We're thrilled that your car-buying journey was smooth and enjoyable from start to finish. Your feedback about receiving honest answers and feeling genuinely heard really means a lot to us. We take pride in helping our customers find the perfect vehicle at a great value without any pressure. Thank you for sharing your experience and for choosing Town East Ford - we truly appreciate your recommendation!

July 30, 2025

I worked with Wylie Nelson and he was awesome! Super helpful and very knowledgeable. Customer Service was amazing! Highly recommend! More

by Paula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in the body shop
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Jul 31, 2025 -

Town East Ford responded

Your feedback is incredibly valuable. We're thrilled to hear about your positive experience with Wylie Nelson. Thank you for recommending us!

July 27, 2025

Wylie was great! Would buy from big again with our next car! Highly recommend him! More

by Chase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Town East Ford responded

We are elated to hear about your wonderful experience with our team! It's fantastic that you had such a positive interaction and felt confident enough to recommend us for future vehicle purchases. Your kind words about the exceptional service you received mean so much to us. We truly appreciate customers like you who take the time to share their experiences, and we look forward to helping you with your automotive needs!

July 24, 2025

Showroom is clean and the staff is very friendly and pleasant to interact with. Farle was extremely helpful in helping me buy a new car. More

by Chas T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Town East Ford responded

We are pleased to hear about your positive experience with our clean showroom and friendly team. It sounds like our staff made a great impression during your visit, and we appreciate you noting how pleasant they were to work with. We are thrilled that you found the car-buying process smooth and that our team member was able to provide the excellent assistance you needed in finding your new vehicle. Your feedback about the welcoming environment and helpful service means a great deal to everyone at Town East Ford. Thank you for choosing us for your automotive needs.

July 23, 2025

Hasan was super helpful. - great guy, gets you all of the information you need and helps move everything forward More

by Bfogler
Recommend Dealer
Yes
Employees Worked With
Hasan Dennis-Pickett
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Jul 24, 2025 -

Town East Ford responded

We are utterly delighted to hear about your positive experience with our team. It sounds like you received excellent support and guidance throughout your visit. We're pleased that you found Hasan to be knowledgeable and helpful in providing all the details you needed while keeping things moving smoothly. Your kind words about receiving great service mean a lot to us at Town East Ford. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

July 21, 2025

I phoned about a car advertised on your site for a used car on Wednesday evening to pay cash and purchase for our nephew. I was assured by Jaden that the car was still available and was made an early morni More

by siscey
Recommend Dealer
No
Employees Worked With
Jaden Price
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Town East Ford responded

We understand your frustration with the miscommunication regarding the vehicle availability and the experience you had during your visit. It is disappointing when expectations are not met. We recognize that clear communication about vehicle availability is essential, and we understand how frustrating it must have been to learn that the car you were interested in was no longer available. The situation you described does not reflect the level of service we strive to provide to our customers. We appreciate you taking the time to share your experience, as it helps us identify areas where we need to improve our processes and communication. We also value your continued trust in our service department and are glad to hear that Jim Artrip has consistently taken good care of your trucks. We would welcome the opportunity to discuss this matter further and work toward a resolution. Please contact Lance Smith at jsmith02@vtaig.com so we can address your concerns directly.

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