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Town East Ford

Mesquite, TX

4.7
2,999 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,999 reviews

July 27, 2024

They were very professional, everyone were pretty stand up and helpful in the entire purchase process. More

by IsaacMustang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Town East Ford responded

Thank you for your positive feedback! We're glad to hear that our team was professional and helpful throughout your purchase process. If you need any further assistance or have more questions, please don't hesitate to reach out. We look forward to serving you again!

July 27, 2024

The purchase of our new vehicle went smoothly. Highly recommend Farle Luitan as your salesman. More

by HICKS253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Helbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Monks Jr
Aug 01, 2024 -

Town East Ford responded

Thank you for your kind words! We’re thrilled to hear that your vehicle purchase went smoothly. Farle is indeed a great asset to our team, and we're glad he could assist you so well. We appreciate your recommendation and look forward to serving you again in the future!

July 27, 2024

Initially I gave the sales person a 5 star. They hit you with this as soon as you have signed. Even before car is delivered and features explained-or not. My buying experience turned out to be More

by Chevy owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Boris Loncaric
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Vroonland
Jul 30, 2024 -

Town East Ford responded

Thank you for taking the time to provide your feedback. We apologize for the issues you’ve encountered during your purchase process and for the lack of follow-up. This is not the level of service we strive to offer. To address your concerns and work towards a resolution, please reach out to Lance Smith at jsmith02@vtaig.com. We are committed to resolving this matter and improving your experience. Thank you for bringing this to our attention.

Jul 31, 2024 -

Chevy owner responded

To this date I have not received a response, email or call nor have I received any type of refund, other than this what I believe to be, an automated response.

Aug 08, 2024 -

Chevy owner responded

After the second response I did get the issue resolved quickly and to my satisfaction.

July 27, 2024

Great service from Blake and great quality of cars. I bought a kia forte 2024 More

by Miguellc2007
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Town East Ford responded

Thank you for your great review! We're thrilled to hear that Blake provided you with excellent service and that you're satisfied with your new 2024 Kia Forte. If you have any questions or need further assistance, feel free to reach out. Enjoy your new car!

July 27, 2024

He was super helpful and truthful when it came to buying our first car. Would 100% come back and ask for Blake again! More

by Tianabenn5
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Monks Jr
Aug 01, 2024 -

Town East Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Blake made your first car buying experience smooth and honest. We look forward to assisting you again in the future and will be sure to pass along your kind words to Blake. Enjoy your new car!

July 26, 2024

Thank you Blake for helping me find my new car! I appreciate all your help! Thanks! More

by Lindsey
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Town East Ford responded

We're glad to hear that Blake was able to assist you in finding your new car! Thank you for choosing us and for your kind words. Enjoy your new ride!

July 26, 2024

Blake was great. He really worked with me when negotiating. He was patient and considerate. Would recommend buying from him in the future. More

by jared.grace0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Monks Jr
Jul 30, 2024 -

Town East Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that Blake provided excellent service and was helpful during your negotiation. Your recommendation means a lot to us. If you need any assistance in the future, don't hesitate to reach out. We look forward to serving you again!

July 25, 2024

Cas Rooney was very easy to work with and made a typically frustrating signing/paperwork process much easier than previous experiences at other dealerships. Kevin Hudson was my salesperson and was More

by LSAUNDERS2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt DeAnda, Kevin Hudson
Jul 30, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're delighted to hear that Cas Rooney made the paperwork process smoother and that Kevin Hudson was helpful and respectful throughout your visit. We strive to make every aspect of your experience as pleasant as possible. If you need any further assistance, feel free to reach out. We look forward to serving you again!

July 25, 2024

Very Helpful Blake and Chase are very knowledgeable and very professional , great job guys ! Yes More

by Henrykim1019
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Kibodeaux
Jul 30, 2024 -

Town East Ford responded

Thank you for your kind words! We're glad to hear that Blake and Chase provided you with knowledgeable and professional service. We appreciate your feedback and will make sure to pass on your compliments to them. If you need any further assistance, don't hesitate to reach out!

July 25, 2024

I did not expect more from this dealership since I had already experienced the same thing before. This time who work on my suv left my driver side dirty of grease. More

by ALEXGLZ787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crista Elliot
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