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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
3,000 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 3,000 reviews

June 13, 2024

Did not fix my vehicle correctly after several weeks in shop took back next day More

by jmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terri Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2024

Prompt. checkin no waiting, Erica was pleasent and efficient. Took care of my recall work within just a few hours More

by ixdune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
June 13, 2024

Great customer service and they did it fast. The service managers name was David and he did a great job. More

by ASIOZIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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June 13, 2024

Blake, David and Cas were all extremely helpful, knowledgeable, and were never pushy about making a deal. They all worked to get us in the car we wanted for the price we wanted, super nice group of More

by Jayme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chapelle
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June 12, 2024

Clean building, friendly service writer, did not try to sell me anything and took care of the oil change and tire rotation in a timely manner. More

by MCANALLYDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Town East Ford responded

Thank you for your review! We're glad to hear that you had a positive experience at Town East Ford. Providing a clean environment and friendly service is important to us, and we're pleased that our service writer took good care of your needs without unnecessary upselling. Timeliness in completing your oil change and tire rotation is also a priority for us. We appreciate your feedback and look forward to serving you again in the future at Town East Ford!

June 12, 2024

My service advisor Erica was extremely friendly. She kept me updated on the progress of my service More

by Nascar820stars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica in Service Department
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Jun 13, 2024 -

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that Erica provided you with extremely friendly service and kept you updated on the progress of your service at Town East Ford. Our team values clear communication and ensuring our customers are well-informed throughout their visit. We appreciate your feedback and look forward to serving you again in the future!

June 12, 2024

Spectacular service! ! I cannot be more grateful to Anuj and Farli and Steve for always taking care of us and treating us like family More

by bmpandco.4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that you received spectacular service at Town East Ford. Anuj, Farli, and Steve are dedicated to taking care of our customers like family, and it's fantastic to know that they exceeded your expectations. Your kind words mean a lot to us, and we look forward to continuing to provide you with exceptional service for years to come. Thank you for being a part of our automotive family at Town East Ford!

June 11, 2024

Extremely helpful, above and beyond service. Terry Scott was amazing she made sure to keep us updated, super nice, very helpful! More

by JUANGM14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Town East Ford responded

Thank you for your glowing review! We're thrilled to hear that Terri Scott provided such exceptional service, going above and beyond to keep you updated and assist you throughout the process. We'll be sure to pass along your kind words to Terri. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Town East Ford!

June 11, 2024

The service i received was great. I Will be in the near future oil change More

by Jerrian22
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Town East Ford responded

Thank you for your review! We're glad to hear that you had a great experience with our service. We look forward to seeing you again for your oil change in the near future. If you have any questions or need assistance, feel free to reach out. Thank you for choosing Town East Ford!

June 11, 2024

• l had an absolutely fantastic experience at Town East Ford in Mesquite, Thanks to Luis. For he’s help !! More

by CASTILLOCECY712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Sandoval
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Jun 12, 2024 -

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had an absolutely fantastic experience at Town East Ford, and we'll be sure to pass along your appreciation to Luis for his exceptional help. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Town East Ford!

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