Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
467 Reviews of Town East Ford - Service Center
Sort by
April 22, 2022
Outstanding person very knowledgeable I was very happy with his advice I would recommend Farle to my friends.. with his advice I would recommend Farle to my friends.. More
by biggy
April 05, 2022
Absolutely the worst experience with a service department in my life. Communication as completely non existent. They’ve had my vehicle for almost 3 months and have only contacted me twice. All other calls ha in my life. Communication as completely non existent. They’ve had my vehicle for almost 3 months and have only contacted me twice. All other calls have came from me on multiple occasions with me leaving voice messages to never receive a call back. Avoid this Ford service center at all costs More
by lextronman
Employees Worked With
Shannon Fauver
March 20, 2022
excellent service very good communication the treatment was top quality the seller at 100 grateful was top quality the seller at 100 grateful More
by Brenda.rios73
January 22, 2022
Nick Lagattuta was extremely helpful in explaining my need of new tires and rear wiper. He was friendly and informative throughout the entire visit. need of new tires and rear wiper. He was friendly and informative throughout the entire visit. More
by janezapotocky
Employees Worked With
Nick Lagattuta
January 12, 2022
Hoy llegué a mi cita a las 8:00 am,a las 9:30 am me dicen que si puedo esperar dos horas más porque tienen otros vehículos antes del mío,incluyendo el del manager,vehículos"sin cita" pero que me pueden hacer que si puedo esperar dos horas más porque tienen otros vehículos antes del mío,incluyendo el del manager,vehículos"sin cita" pero que me pueden hacer un reeschedule para otro día...solamente me dicen Im'sorry y problema resuelto.Mi pregunta es,porque les dan prioridad a personas si cita que a los que tenemos cita confirmada?...en verdad estoy muy molesto con ese tipo de "servicio" y la persona con quien tenía la cita no trabajaba ese dia... More
by Luis Martinez
Employees Worked With
No vi su nombre...la próxima vez que vaya veré quien es y lo pondré.
August 03, 2021
I bought a truck here a while back and its been MONTHS and I still havent recieved my tags, so I went back up there and they literally told me that I had to go to the DMV and BUY myself a new paper tag fo and I still havent recieved my tags, so I went back up there and they literally told me that I had to go to the DMV and BUY myself a new paper tag for THEIR mess up. But the worst part about my entire experience is that they sold me the truck and they didnt even have the title to the truck and no one knows where the title is, so I have been driving a truck that Im assuming this dealership didnt even OWN yet… And on top of that im JUST NOW finding out about this. and no one will help me I just keep getting the run around and nothing solidified. More
by Jalenowens070
Employees Worked With
Ashley Stephens
July 17, 2021
Excellent service, excellent team. It’s great to see someone doing exceptional service and treating people with respect. Keep doing what you are doing. This 23 year Army Airborne veteran thanks you someone doing exceptional service and treating people with respect. Keep doing what you are doing. This 23 year Army Airborne veteran thanks you More
by Lutz RL
Employees Worked With
June 10, 2021
Worst car buying experience of my life. We agreed on a deal, they told me that I was going to leave with a new truck and then came back with a 15k up-charge because “ it’s hard to find this truck”. Websi deal, they told me that I was going to leave with a new truck and then came back with a 15k up-charge because “ it’s hard to find this truck”. Website price was 68390.00 and when it was all over they tried to charge me 83,300.00. They had every opportunity to tell me the real cost price before I took the day off work and spent 4hrs there to find out there was a 15k up-charge. Snake in the grass doesn't even begin to describe these crooks. More
by aec
Employees Worked With
Alan black, Matt DeAnda
January 28, 2021
Paid over $2000 for brakes and electrical. Returned 5 times for brake rework-still not fixed. Electrical was incomprehensible. They owe me a refund-with no response. Their phone number is good at calling times for brake rework-still not fixed. Electrical was incomprehensible. They owe me a refund-with no response. Their phone number is good at calling and all you hear is music. They call you and put you on hold, then the music stops and the call ends. Nice trick to cover their xxx to say they contacted you. I will never trust this shop again-for nothing. Had to take somewhere else to have fixed. So I paid twice for the repairs. I am blessed that all is fixed and have a overwhelming peace in knowing that. However don't care to be ripped off. More
by Poorhouse
Employees Worked With
Krista & Terri
