Town and Country Toyota
Charlotte, NC
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1,092 Reviews of Town and Country Toyota
Fantastic experience, product (new loaded Venza) and deal! I have purchased over 15 cars in my lifetime and I can honestly say that this experience is by far the easiest and friendly automobile purchase deal! I have purchased over 15 cars in my lifetime and I can honestly say that this experience is by far the easiest and friendly automobile purchase I have every made! Scott Reese was our sales rep and he was extremely honest, friendly and knowledgeable. Town and Country Toyota is a class-act from the sales group, management and the finance crew. Everything was perfect. My wife and I are very picky and these guys met every expectation from start to finish. Compared to the competition (Scott Clark's Toyota) from whom I bought a Tacoma truck from earlier, the sales experience is night and day. Scott Clarks try to herd you through like cattle (I'm surprised they don't brand you!) and they tried to change the payment on me by $10 a month at the last minute and called me a liar. I won't have bought the truck after that, but it was the only truck in town with the interior color I wanted. However, I will NEVER buy another car for Scott Clark again!!! Stay clear of Scott Clark if you don't want to get ripped-off, lied to, and sit around for 8 hours waiting! Instead, go the Town and Country Toyota on South Blvd in Charlotte NC and get the right car at the right price and have a great time doing it! More
The team was GREAT; cordial, polite, friendly, and accomodating. Sean made magic happen with the deal. They provided me the best car buying experience that I have ever experienced. These guys were aw accomodating. Sean made magic happen with the deal. They provided me the best car buying experience that I have ever experienced. These guys were awesome. EXCELLENT customer service. I will definitely go back for another car to replace my 1998 Jeep Cherokee in the near future. More
Our experience at Town & Country Toyota (used) was Our experience at Town & Country Toyota (used) was phenomenal! After visiting 7 other car dealers, we were pleasently surprised by the no-pressu Our experience at Town & Country Toyota (used) was phenomenal! After visiting 7 other car dealers, we were pleasently surprised by the no-pressure opportunity to wander the lot and examine their large, diverse variety of used cars. Lynn Phifer greeted us as we parked but then let us look at our leisure, answering all questions we had when we needed him (and he knew the answers regarding the 4 models we had questions about without having to search). When we came back for a test drive & to sign paperwork holding the car, it was handled quickly and efficiently, very mindful of pressing obligations we had constraining our time. After having trouble with our initial financing, Brad in finance worked with us to get a great finance offer (even better than the one that fell through). Signing the purchase paperwork and driving off the lot was painless and quick as well. Both of us dread the whole car-buying process, from browsing to selection to financing to delivery. But Lynn & Brad at Town & Country made the whole process smooth and painless. We will defintely recommend them to anyone we know (and already have) and we will visit them again for our next car purchase. More
Phillip did a fantastic job with my lease. Needless to say, I will be back soon for my wife's car! I like to do business over the phone and don't like to Waist time sitting in a dealership all day. Phil say, I will be back soon for my wife's car! I like to do business over the phone and don't like to Waist time sitting in a dealership all day. Phil understood this and worked with me to get the deal I wanted More
It was a pleasure working with Caarlo Bofill. I bought a 2011 Toyota Camry and he was very helpful in showing me very patiently various features and options on the car. He and his sales manager offered me a 2011 Toyota Camry and he was very helpful in showing me very patiently various features and options on the car. He and his sales manager offered me a great deal on the car which i couldn't have not accepted. Like they say, they do not put any pressure on you in making your car buying decision. More
Stanley Mack my salesman was very professional thoughout my purchase of this truck. He was very knowlegeable on the Tundra and gave me good advice on different features of the truck. He was always advailab my purchase of this truck. He was very knowlegeable on the Tundra and gave me good advice on different features of the truck. He was always advailable when I called the dealership, or returned my calls in a resonable time period. I plan to recommend Mr. Mack to friends and business associates. The Sales Manager Phillip Stroup was also very professional, and did not pressure me in any way to get my business, which was a nice experience in buying my truck. I at first ordered a truck to get exactly the features I wanted, but with Toyota production problems, Mr. Stroup explained the lengthly order process and I decided to get a vehicle that was in stock. I was very pleased with the whole buying experience of my truck and would recommend Town and Country to anyone in buying a Toyota. More
Everyone was very professional and helpful. The buying process was very easy for us at every step of the way. This was our first experience with Toyota and we are customers for life . We were explained process was very easy for us at every step of the way. This was our first experience with Toyota and we are customers for life . We were explained the workings of the vehicle to our satisfaction. Patience and knowledge was given to us every step of the way. It was the best car purchasing experience we have ever had More
Great customer service,great location and friendly staff. Jose Vasquez is very responsible and honest salesman. He explained to me everything that I need to know about the vehicle before I took it for a tes Jose Vasquez is very responsible and honest salesman. He explained to me everything that I need to know about the vehicle before I took it for a test drive. Toyota Prius are very hard to find these days at any Toyota dealership. I called few Toyota dealers who said to have them in stock but when I got there they couldn't even show me one!!! (obviously they lied just to get me there). At Town And Country Toyota they were at least honest enough to tell me the truth and called me as soon as they had a car for me to take for a test drive. Overall a great experience. More
Excellent service -- completed in a timely manner -- and friendly presence within the dealership. To date I have good expenience with this particular dealership and would be glad to recomment the dealership friendly presence within the dealership. To date I have good expenience with this particular dealership and would be glad to recomment the dealership to other that I know. May your service continue in this manner. More
Mr Alexander and Mr Thompson ware very courteous, friendly, knowledgeable and helpful. Both helped make the experience much easier than normal trips to visit a dealership and purchase a new vehicle. friendly, knowledgeable and helpful. Both helped make the experience much easier than normal trips to visit a dealership and purchase a new vehicle. We had not thought of a lease when started that day but soon learned it was a better deal for us, which showed that the staff wasn't just looking to make a sale that might not be in our best interest. We will recommend to anyone that they consider Town and Country when looking for a new car and specifically Mr Alexander and Mr Thompson. More