
Town and Country Toyota
Charlotte, NC
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1,138 Reviews of Town and Country Toyota
I worked with Tyler and Alex while purchasing my Rav4. They both answered any questions I had and went well beyond making sure my car was the right one for me. This was the best experience I have had at They both answered any questions I had and went well beyond making sure my car was the right one for me. This was the best experience I have had at a any dealership. No pressure sales and very courteous. More
Ricardo was great to work with! He wasn't pushy and went above and beyond when answering any questions. I purchased a 2009 camry and found a few small issues after the purchase and Ricardo fixed those issue above and beyond when answering any questions. I purchased a 2009 camry and found a few small issues after the purchase and Ricardo fixed those issues promply with no questions asked. He was concerned about my satifaction with the whole car buying experience and I was very satisfied. More
Peter was friendly, worked within my budget and very knowledgeable. I had been looking for a while, and knew exactly what I wanted. He did not try to steer me in any other direction. I would certainly b knowledgeable. I had been looking for a while, and knew exactly what I wanted. He did not try to steer me in any other direction. I would certainly buy another car from him in the future. More
I went to this dealer on the recommendation of a friend.. Usually car shopping is a big hassle and very time consuming... At town and Country Toyota i did not find this to be so.. Instead it was a refreshing Usually car shopping is a big hassle and very time consuming... At town and Country Toyota i did not find this to be so.. Instead it was a refreshing change to be greeted promptly by a salesman named Jm Alexander,and told my experience would be different in that I was in charge, and he was there just to get me the information i needed to make the best decision for me and my family... Right away I felt no pressure and was allowed to roam a bit until I was ready to talk about my needs..., and ask questions that were important to me... Once inside I was introduced to a manager who reinforced that I was in charge and they were here to help me at my own pace... hummmm, now Is that unusual for a car dealer or what? After my questions were answered I was ready for a test drive in a car Jim picked out for me based on my needs... I was very satisfied with the drive,explaination of the features and controls of the car and we went to the service department even where I met an advisor who gave me a card and offered to scheduled my first appointment for me if I purchased the car ... Upon our return, we talked a bit more about their true pricing... I asked for a computer to use, and I did a quick look up of pricing from other area dealers, and found that I was getting a very fair price without all the hassle of the back and forth routine.. I agreed to the purchase price,and Jim quickly put al the paper work together after he brought out the Finance Manager David and introduced me... Over all I had a wonderful experience and was in and out in less than (2) hours from start to finish... It was certinaly a great surprise to be treated as well as I was compared to past experiences... I think the entire staff went the extra mile to make my experience stress free... I will recommend this dealer highly to all my family and friends who are looking for a car without all the hassle... Thanks Jim Alexander and to all the staff at Town and Country Toyota... You restored my faith in car dealers... Stephanie H. Proud owner of a new 2012 Toyota Camry SE.... More
Working with Ricardo has been a breeze, he is always helpful and willing to resolve any issue that comes across, giving always 100% and looking any way that he can satisfy the customer. I bought a toyo helpful and willing to resolve any issue that comes across, giving always 100% and looking any way that he can satisfy the customer. I bought a toyota Sienna 2012, with a Rav4 as a trade in, Ricardo was willing always to go the extra mile so that I was able to get the best deal out of my purchase, I had some minor cosmetic problems with the Van and he right away negotiated the solving of those issues. Excellent service and friendliness. More
Jose was great! The dealership did everything we asked! The whole thing was great! We went to find a car because of an accident totalling my 2012 Camry. We previously bought from another dealer but they The whole thing was great! We went to find a car because of an accident totalling my 2012 Camry. We previously bought from another dealer but they did not stand behind the Gap coverage they sold us. Town & Country gave us a better deal and even more! More
I came last night looking for a car and the sales person with the finance manager were very friendly, professional, they unswered all the questions I had great service and price. I decided to purchase the v with the finance manager were very friendly, professional, they unswered all the questions I had great service and price. I decided to purchase the vehicle. More
Peter was extremely helpful and very professional. He listened to what i wanted and delivered. I never felt like he was trying to oversell and was knowledgeable and well versed with the line of vehicles listened to what i wanted and delivered. I never felt like he was trying to oversell and was knowledgeable and well versed with the line of vehicles i was looking at. I would suggest Peter and this dealership to anyone searching for a new or used vehicle. Great customer service and overall a positive experience! More
Excellent service, very knowledgable sales person who was not pushy, beautiful car (better than I had expected), car mechanically perfect so far, great experience at a great price, very happy with purchase not pushy, beautiful car (better than I had expected), car mechanically perfect so far, great experience at a great price, very happy with purchase More
My wife and I were in the market for a minivan (yikes). We really ha our sites set on the Honda Odyssey. We stopped at Town & Country Toyota on a whim to see what they had on their used lot. The entire sal We really ha our sites set on the Honda Odyssey. We stopped at Town & Country Toyota on a whim to see what they had on their used lot. The entire sales team was very friendly. No high pressure sales. They showed us the vehicle we liked, answered all our questions and gave us a great price. Peter Plunkett was our sales lead. He answered all our questions, was very knowledgeable about the vehicle and was a pleasure to deal with. There was a minor problem with the rear hatch which they had fixed at the Honda dealer. We will be back when we are in the market for a vehicle again. Great experience! More