
Town and Country Toyota
Charlotte, NC
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1,168 Reviews of Town and Country Toyota
Excellent Service Jaden was an excellent service manager. He explained things well and checked in with me several times during my long wait. He answered all my question Jaden was an excellent service manager. He explained things well and checked in with me several times during my long wait. He answered all my questions patiently. More
A wonderful experience Services department was incredibly helpful in explaining what needed done, the cost, and time to complete the work. They got me in immediately without Services department was incredibly helpful in explaining what needed done, the cost, and time to complete the work. They got me in immediately without a reservation. Highly recommend them More
Good service and friendly personnel I had a very good experience when I brought my car in for a 85,000 mile check up and had my tires replaced. John D’Errico was very helpful and friend I had a very good experience when I brought my car in for a 85,000 mile check up and had my tires replaced. John D’Errico was very helpful and friendly. More
All ways the best service David Meek has been my service advisor since I bought my tundra in 2013. He always keeps me up-to-date during the service of my vehicle and gives me r David Meek has been my service advisor since I bought my tundra in 2013. He always keeps me up-to-date during the service of my vehicle and gives me recommendations on parts that are wearing and need to be replaced. And also it is a clean and friendly environment. More
Happy long term customer I've always had a good experience when buying cars and getting them serviced from T&C Toyota. I've bought two vehicles - 2003 4Runner and 2015 Highla I've always had a good experience when buying cars and getting them serviced from T&C Toyota. I've bought two vehicles - 2003 4Runner and 2015 Highlander - so my experience goes back 15+ years. I've done most of my service on my 4Runner at T&C, and I regret any service I did not get there as it was not up to the standard of T&C regarding parts and service department. I'll continue to service both vehicles at T&C and hopefully buy from them again in the future. More
Excellent customer service We wanted to renew our lease with Toyota, the first visit was ok, but after dealing with “Mo Yousef” our experience went from ok to great, Mo was very We wanted to renew our lease with Toyota, the first visit was ok, but after dealing with “Mo Yousef” our experience went from ok to great, Mo was very patient, very knowlagable and very friendly. We walked out with a new car feeling great, happy and appreciated. Thanks Mo for a great experience. More
Service Visit I went in for a service visit and my service consultant, Gary Wilson, took care of everything I needed. He was very friendly and helpful. He gave me I went in for a service visit and my service consultant, Gary Wilson, took care of everything I needed. He was very friendly and helpful. He gave me a detailed explanation of everything that needed done and ensured everything was completed in a timely manner. More
Great Service Gary Wilson was very professional and helpful with my service needs and kept me informed of the process. Overall very happy and would recommend loca Gary Wilson was very professional and helpful with my service needs and kept me informed of the process. Overall very happy and would recommend location. Great job Gary Wilson More
Finished in less than an hour Chris did another great job with our car. Always a pleasant experience at Town & Country Toyota. The grounds and waiting rooms are so well maintained. Chris did another great job with our car. Always a pleasant experience at Town & Country Toyota. The grounds and waiting rooms are so well maintained. More
Tyler, Assistant Service Manager, Was Great This is my 2nd time at Toyota Town & Country. Both visits were excellent. The staff make a concerted effort to be professional, friendly and courteous This is my 2nd time at Toyota Town & Country. Both visits were excellent. The staff make a concerted effort to be professional, friendly and courteous. They go the extra mile to ensure that all questions are answered and that any concerns are addressed. I have been to plenty of dealerships in several states that are sketchy, pushy, or downright rude. Not the case here, from my two experiences. Today's experience with Tyler was exceptional--nice guy and very thorough. I'm happy to come back for my next servicing needs! More