
Town and Country Toyota
Charlotte, NC
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1,134 Reviews of Town and Country Toyota
Oil change Turn around time was around an hour for the oil change and that included a car wash. Service people were friendly and pointed out items to address. Turn around time was around an hour for the oil change and that included a car wash. Service people were friendly and pointed out items to address. More
Good Experience I went in to look at new cars, because my 2004 Prius was beginning to give me problems. Had a good experience. I have dealt with Town & Country Toyota I went in to look at new cars, because my 2004 Prius was beginning to give me problems. Had a good experience. I have dealt with Town & Country Toyota for as long as I can remember (since at least 2004 when I bought my first Prius, but had a Camry first, and then switched to a Subaru. I came back to T&C because of the excellent service I get there. More
wonderful service I brought my tundra in for a 45k mile service yesterday. I worked with Brandon Stevens who did a great job of getting me in and out quickly. I brought my tundra in for a 45k mile service yesterday. I worked with Brandon Stevens who did a great job of getting me in and out quickly. More
Excellent customer service I have been working with Town & Country Toyota for over 25 years. Always received excellent customer service at Town & Country Toyota. Would highly re I have been working with Town & Country Toyota for over 25 years. Always received excellent customer service at Town & Country Toyota. Would highly recommend this dealership to anyone. More
One disappointment The service is ALWAYS excellent as well as the staff. I was not happy that I had to pay for my oil change because I missed the deadline date of my CAR The service is ALWAYS excellent as well as the staff. I was not happy that I had to pay for my oil change because I missed the deadline date of my CARE service agreement. I receive notices about everything else from Toyota, why didn't they send me a notice about the expiration of the CARE service? Not happy about that. No complaint about the service. More
Service I was treat with courtesy and respect making me feel as though I was the most important customer of the day. Work done promptly. All work done explain I was treat with courtesy and respect making me feel as though I was the most important customer of the day. Work done promptly. All work done explained thoroughly. Receptionist that took my appointment was hard to understand and borderline rude - she hung up on me. More
Robert Alexander I would like to commend Robert for going above and beyond to make sure I had an exceptional service experience. He's very thoughtful and was very pati I would like to commend Robert for going above and beyond to make sure I had an exceptional service experience. He's very thoughtful and was very patient and always returned my calls or responded to my texts. Thanks for facilitating the courtesy rides. It's a welcome addition to the already great customer service Toyota provides and that will make me consider you when purchasing another vehicle. Thanks to Josettee and Roc. More
Customer since 2003 I have been bringing my Tacoma to Town & Country since I purchased it in December of 2002. I have always been treated fairly by all associates their a I have been bringing my Tacoma to Town & Country since I purchased it in December of 2002. I have always been treated fairly by all associates their and have recommended T&C to friends and family. More
2003 Sport Trac A really good experience. The one Price model makes for a very relaxed buying experience no sales pressure just a helpful attitude at a relaxed pace t A really good experience. The one Price model makes for a very relaxed buying experience no sales pressure just a helpful attitude at a relaxed pace that moves as fast as you want it to. More
Repairs done right Went to another station who couldn’t make needed repairs. Took it to Town and Country Toyota who made repairs and found other concerns that needed att Went to another station who couldn’t make needed repairs. Took it to Town and Country Toyota who made repairs and found other concerns that needed attention. Called me to update status. Work was completed on time and I am totally satisfied. Chris, assistant manager, was great to work with. More