
Town and Country Toyota
Charlotte, NC
Filter Reviews by Keyword
By Type
1,148 Reviews of Town and Country Toyota
Excellent Experience It was a pleasure to see Shan again and have him put me in another Highlander. T & C makes it easy to buy a car and I couldn’t be happier. It was a pleasure to see Shan again and have him put me in another Highlander. T & C makes it easy to buy a car and I couldn’t be happier. More
Service experience Very pleased with the service .On time ,courteous and friendly. Alex was helpful and friendly. Service area customer waiting area was comfortable and Very pleased with the service .On time ,courteous and friendly. Alex was helpful and friendly. Service area customer waiting area was comfortable and refreshments provided. More
Service Wilson Gary is very kind, he answered my questions, he explained to me the service that my car needed, he gave me the best offers and excellent attent Wilson Gary is very kind, he answered my questions, he explained to me the service that my car needed, he gave me the best offers and excellent attention More
Excellent Service Department Asst. Manager Alex It's nice to be recognized by the Service Asst Manager Alex each time we arrive. He has always gone out of his way to assist us. He is always pleasant It's nice to be recognized by the Service Asst Manager Alex each time we arrive. He has always gone out of his way to assist us. He is always pleasant and goes out of his way to make sure we are accommodated.. He explains things to us so that we can understand. We have always had a positive experience when dealing with him. Great job Alex and Town and Country Toyota! More
Oil change Turn around time was around an hour for the oil change and that included a car wash. Service people were friendly and pointed out items to address. Turn around time was around an hour for the oil change and that included a car wash. Service people were friendly and pointed out items to address. More
Good Experience I went in to look at new cars, because my 2004 Prius was beginning to give me problems. Had a good experience. I have dealt with Town & Country Toyota I went in to look at new cars, because my 2004 Prius was beginning to give me problems. Had a good experience. I have dealt with Town & Country Toyota for as long as I can remember (since at least 2004 when I bought my first Prius, but had a Camry first, and then switched to a Subaru. I came back to T&C because of the excellent service I get there. More
wonderful service I brought my tundra in for a 45k mile service yesterday. I worked with Brandon Stevens who did a great job of getting me in and out quickly. I brought my tundra in for a 45k mile service yesterday. I worked with Brandon Stevens who did a great job of getting me in and out quickly. More
Excellent customer service I have been working with Town & Country Toyota for over 25 years. Always received excellent customer service at Town & Country Toyota. Would highly re I have been working with Town & Country Toyota for over 25 years. Always received excellent customer service at Town & Country Toyota. Would highly recommend this dealership to anyone. More
One disappointment The service is ALWAYS excellent as well as the staff. I was not happy that I had to pay for my oil change because I missed the deadline date of my CAR The service is ALWAYS excellent as well as the staff. I was not happy that I had to pay for my oil change because I missed the deadline date of my CARE service agreement. I receive notices about everything else from Toyota, why didn't they send me a notice about the expiration of the CARE service? Not happy about that. No complaint about the service. More
Robert Alexander I would like to commend Robert for going above and beyond to make sure I had an exceptional service experience. He's very thoughtful and was very pati I would like to commend Robert for going above and beyond to make sure I had an exceptional service experience. He's very thoughtful and was very patient and always returned my calls or responded to my texts. Thanks for facilitating the courtesy rides. It's a welcome addition to the already great customer service Toyota provides and that will make me consider you when purchasing another vehicle. Thanks to Josettee and Roc. More