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Towne Hyundai

Denville, NJ

4.1
1,433 Reviews

3170 Route 10

Denville, NJ

07834

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1,433 Reviews of Towne Hyundai

January 03, 2023

We enjoyed working with Leslie on the leasing of our Tucson. She was very informed and good at communicating with us. We’re very happy with her and the car! More

by Duewil2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie
Jan 03, 2023 -

Towne Hyundai responded

It's really great to hear that Leslie was helpful with your leasing experience and you appreciated her great communication skills as well. Congratulations on your new Tucson!

January 03, 2023

Steven was very helpful while we were searching for the car and was clear and explained everything. He made time to answer all the questions we had about everything. More

by Bimal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Sanabria
Jan 03, 2023 -

Towne Hyundai responded

Thank you for sharing your kind remarks for Steven. It's wonderful to hear that he was able to answer your questions and you're pleased with everything. Thanks again!

December 20, 2022

Excellent service . Jake in service addressed all of my concerns. Waiting area clean and comfortable. More

by edolsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 20, 2022 -

Towne Hyundai responded

Thank you for telling us that Jake provided you with excellent service and he was able to address all of your concerns. We're so glad to hear that you appreciated our clean and comfortable waiting room as well. Thanks again!

December 12, 2022

The sale price on the advertised vehicle wasn't bad. But they try to make it up by giving you an insulting offer on your trade. Even if it is a 2022 hyundai bought from them six months earlier. They wo More

by 75phoenixx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken from internet sales
November 09, 2022

Upfront pricing with no haggling. Friendly sales people. Only grievance was that they were unable to give me clear guidance on the federal tax credit regarding the electric vehicle. More

by drnemerofsky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Hakim
Nov 09, 2022 -

Towne Hyundai responded

It's very nice to hear that our team was friendly and thanks for sharing your feedback.

November 04, 2022

Ubaldo did a great job, first-time, this time, every time, as he always does. First class in every way. I was very happy with all the service it was really special. I will definitely keep coming back, h More

by Edmund Mills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo, Joe Ippolito
Nov 05, 2022 -

Towne Hyundai responded

It's really great to hear that Ubaldo was so helpful with your needs and you're are pleased with everything. Thanks so much for your kind remarks.

October 04, 2022

I was disappointed to learn that though the price for a basic maintenance service went up the quality of the service went down. I would always get my car back vacuumed with my mats washed. The outside if t More

by SJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ubaldo service
Oct 04, 2022 -

Towne Hyundai responded

We are very sorry that the vacuum service is no longer available but we do still offer a complimentary exterior carwash! This should have be done upon the completion of every service, we are very sorry if that did not happen. We are unable to find you in our system as SJR, please contact the Service Manger, Ernie Dix, we would appreciate an opportunity to discuss this further and make it right, we want all of our customers leaving happy. Thank you.

Oct 05, 2022 -

SJR responded

Find me under Sharon Rothe. I also was scheduled for the recall servie, but you didn’t have the right part to do it. I don’t understand why you would scedule a procedure and not check to see if you have the part. I hope you get it soon. I’ve been getting letters from Hyundai for many months telling me about the recall.

October 03, 2022

Ubaldo is the great He answers all my questions Very helpful I would recommend him to anyone More

by Gert0451
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ubaldo
Oct 04, 2022 -

Towne Hyundai responded

We're so glad to know that Ubaldo is great, and he was able to answer all of your questions. Thanks for sharing your terrific recommendation as well.

September 28, 2022

Love my new Kona! Thanks to Adam for for being so knowledgeable an making the process so easy. More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 02, 2022 -

Towne Hyundai responded

Thanks for sharing your terrific review, it's wonderful to hear that Adam was very helpful, as well as so knowledgeable. We really enjoy hearing that your process was so easy as well. Thanks again!

September 27, 2022

I love coming to Towne Hyundai. I use to go to Wayne Hyundai now I will keep coming to Towne Hyundai. Very wonderful experience. Service tech Ubaldo was very knowledgeable and profe More

by marie.curry50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Cielo and D. Sutula
Sep 27, 2022 -

Towne Hyundai responded

It's great to hear that our team was so helpful and you had a wonderful experience. It's great to know that Ubaldo was very knowledgeable and professional Thanks for sharing your kind remarks, Marie!

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