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Toyota Bountiful

Bountiful, UT

4.2
1,538 Reviews

2380 South Highway 89

Bountiful, UT

84010

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Showing 1,538 reviews

October 11, 2022

I love Toyota Bountiful! They’re very trustworthy and I’m always treated with the best customer service! More

by colleencross05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac
Nov 11, 2022 -

Toyota Bountiful responded

Thanks so much for being our customer, ColleenCross05!

October 01, 2022

Nothing but quality service and customer care from the service department and Zak in particular. More

by ken.l.mcconney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsi Geary
Nov 04, 2022 -

Toyota Bountiful responded

Thanks so much, Ken. Zak is amazing!

September 29, 2022

Everything seemed to proceed as I expected. The few issues that did arise were handled by McKay, my representative, which saved me a lot of time and hassle, which I greatly greatly appreciated More

by Dwglenn999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKay, Jeremy and Alex
Nov 04, 2022 -

Toyota Bountiful responded

Dwglenn999, we truly appreciate your business. Let us know when we can be of service to you again and thanks for the review!

September 13, 2022

Asked for additional assistance to get a broken tail light reflector replaced. A cocky male employee in the vicinity commented that it will be expensive- at least $10k. Another employee commented that t More

by Ro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenn and Leon
Oct 18, 2022 -

Toyota Bountiful responded

Ro, this is not the way we train our team to interact with our customers. We are looking into this situation and would like more details from you, if possible. We cannot look you up by the screenname given here and would like to request that you contact us. Our guest relations manager, Crystal, can be reached at (801)980-7956, or you can email her at csturgeon@toyotabountiful.com. Thanks for bringing this to our attention.

September 11, 2022

High quality service fair price reasonable waiting time. The technicians know what they do and it makes me more confident on my driving More

by German Roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Oxborrow
Sep 12, 2022 -

Toyota Bountiful responded

Thanks so much for choosing us, German Roman!

September 08, 2022

My only complaint is that appointments appear to be meaningless. Every time I have gone there with an appointment I’ve had to wait approximately 1 hour + before they started servicing my car. No comp More

by Vaughnlee.mower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Reck
Sep 12, 2022 -

Toyota Bountiful responded

Vaugnlee.mower, we thank you for both your patience with us and for your business. We appreciate you as a customer and hope to serve you again in the future.

September 06, 2022

Great service representative Brittani. Provided detail information on what my car need. My appointment was not in your system but she worked me in. That part of your device for appointment More

by Wnortonjr
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Briitanni
Sep 08, 2022 -

Toyota Bountiful responded

Thanks so much for leaving us a review, Wnortonjr. Brittani is quite an amazing employee. We hope to serve you in the future!

August 31, 2022

Jack was the best customer service advisor I’ve had at Performance Toyota. He deserves some kudos for his courteous and friendly attitude. More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Sep 12, 2022 -

Toyota Bountiful responded

We will make sure to relay this to Jack. Thanks so much for the kind words, Kate!

August 30, 2022

Meet me with smile, do everything nice and quickly. I 9 years bring my 5 cars here and I am very happy. More

by alex4477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shae Renn
Aug 30, 2022 -

Toyota Bountiful responded

We are so glad to have you, Alex4477! We appreciate you!

August 27, 2022

2.5 hours to rotate tires and flush coolant with an appointment. A 60 year old could change all four tires on the side of a road faster. Now if there was no appointment I could see the long time. More

by Tytracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer clark
Sep 12, 2022 -

Toyota Bountiful responded

TyTracy, it was wonderful speaking with you. Thanks for your patience with us and we hope to serve you again in the future!

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