Toyota Bountiful

I had my vehicle serviced everything was very professional no high-pressure salesman, salesman John Judkins seemed sincere I’m very pleasant, everything was done very timely and I left satisfied professional no high-pressure salesman, salesman John Judkins seemed sincere I’m very pleasant, everything was done very timely and I left satisfied More

Shae was very knowledgeable and helpful. I appreciated her quick responses and would highly recommend Toyota Bountiful to service your car. I appreciated her quick responses and would highly recommend Toyota Bountiful to service your car. More

I have been going to this place for all maintenance for two cars for 4+ years. I will never return after the last three terrible experiences. Every person I have worked with here has been incompetent or li two cars for 4+ years. I will never return after the last three terrible experiences. Every person I have worked with here has been incompetent or lied. 1) don't trust the time they give you no matter what is promised 2) the service videos aren't helpful because you can't understand or hear anything 3) check the invoice because they will be wrong 4) plan on coming in multiple times to get something simple like oil changed and waiting a horrendous amount of time 5) the people there will say anything to get your service even if it isn't true 6) don't trust the alignment system as it will be red one day and green the next I would give this place 0 stars if possible. I made an appointment with the promise of it being an hour and 15 minutes to get an oil change and it costing $68. So I take my car in (they tell me their alignment machine says my car is out of alignment, but I don't have time to get that serviced) and wait. After an hour I go to check on my car and it still hasn't been worked on and is still in line behind three cars. They said it will be at least another hour so I ask to get my car and leave as I had somewhere to be. I call the service department to reschedule and they promise it will be an hour and 15 minutes, no problem, especially if I am one of the first appointments (7:25). They even make a note on my account due to my first bad experience. So I wake up early to get to my appointment early. I arrive and surprise my alignment is fine. 30 minutes in I go to check on my car and it is still waiting to be worked on. So I find someone to find out what is going on. They said they will go check on it and let me know because I had to be somewhere at 9. The service member comes to let me know they have taken the car back and it will be done forsure by 8:40. At 8:40 I receive an invoice for $77. The service member assures me that the $15 coupon I was mailed is included in the price. I question the cost because of the quote I received earlier and she informs me oil has increased. I pay the invoice and sign the papers and they tell me to wait outside as my car will be out there any second. I go to wait and 10 minutes later no car. Now it is 8:50 and I will surely be late. I go back in and they act as if I am crazy asking where my car is and it will be out soon. While waiting I receive the service video and I can't understand anything the person is saying and it is no more than 5 seconds long....worthless info! Finally at 8:55 my car arrives. Now I am looking at the invoice and it seems instead of taking off $15 they added $12. I don't understand how so many people can be incompetent, but I know I will never return to this place. More

Toyota 54 s and state my buyer and they charge $69. 00 for one piece of metal Make filé are theft in this dealer 00 for one piece of metal Make filé are theft in this dealer More

I took my car for service on a Saturday from out of the state but I didn’t make an appointment. They didn’t have all appointments filled that day so they helped me and serviced my car, and fixed a recall o state but I didn’t make an appointment. They didn’t have all appointments filled that day so they helped me and serviced my car, and fixed a recall on my car. They offered food and drinks while I was waiting. Great service! Thank you. More

They were able to get my car in early. Kept me updated the whole way. We got the Veterans discount. We’re great in a timely matter when I pick my car up. I didn’t have a long wait at anyti Kept me updated the whole way. We got the Veterans discount. We’re great in a timely matter when I pick my car up. I didn’t have a long wait at anytime. Thank you! More

The service was great and they got my car in and out when they said they would. They were very helpful in explaining the service and when to come in again. Very happy with my experience with Bountiful Toyota they said they would. They were very helpful in explaining the service and when to come in again. Very happy with my experience with Bountiful Toyota. More

This was the first and will be the LAST car i will buy from Performance Toyota. The entire process was purchasing items without being able to actually see what I'm buying then learning i got screwed. I w from Performance Toyota. The entire process was purchasing items without being able to actually see what I'm buying then learning i got screwed. I wanted new rims for my car and we agreed on a price for them, then the salesman, accesories department, and finance guy would not let me purchase black Toyota rims for the vehicle. I had to go with chintzy aftermarket crap that look like they belong on an 18 y/o's rice rocket. Because of the delay with cars getting to the lot my wife was assured they could provide a rental for her to run our kids to school and such... i never got one, NOTHING! I called, texted, even stopped in, and still zero car. I had to go in late for work everyday to help, then she has to borrow a car to go get them. Talk about pathetic follow through and blatant lieing to sell a car. The entire process was a joke. More

This time I had a good experience getting sevice on my car. It was all thanks to John Judkins. He was professional, knowledgeable and got me out before the time promised. I really don't like going in t car. It was all thanks to John Judkins. He was professional, knowledgeable and got me out before the time promised. I really don't like going in to have my car serviced, but he made it a good day He was very personalable and kepted me informed on the progress of my service. I could tell he likes his job. Thanks John!!! More

My sales rep was awsome jared was very helpful the sales manager was great the person in finance was great and finally the service department second to none manager was great the person in finance was great and finally the service department second to none More