Toyota Bountiful

I had the most disrespectful, horrible and rude experience ever here!!!!!!!!!!!!!!!!! Vince R, the Toyota sales manager treated me with the upmost disrespect in a way I have never been treated befo experience ever here!!!!!!!!!!!!!!!!! Vince R, the Toyota sales manager treated me with the upmost disrespect in a way I have never been treated before. He acted like I was the one who was supposed to earn his business. I was looking at the XSE Rav 4, and my sales man, Vince and I had gotten the numbers all printed out. I definitely felt rushed to make a decision, and because of that I needed to think about it, well as soon as I said I have to think about it while I’m looking at the write up of the car payments, Vince ySNATCHED the papers from right in front of me, and REFUSED TO GIVE THEM TO ME. I already had pictures that my salesman had sent me on text before so I really don’t know what his reasoning for his possessiveness of those papers were but it was definitely unlike any experience I had ever had before and I was absolutely in shock. I approached him shortly after I had a phone call and requested for the papers again, and AGAIN Vince denied and Vince said “if you’re not going to buy the car the papers don’t matter.” That was after me saying I’m feeling rushed and pressured and I need to think about it! Needless to say, if you want to experience the worst car buying experience of your life, then go here! My salesman Jared did not stand up for me and was part of me feeling rushed. The whole experience was just a nightmere and I will never buy a car from Toyota bountiful nor recommend anyone! People who treat their customers with the most disrespect should definitely NOT work there let alone BE MANAGERS. Needless to say I bought my car at Mazda Tim Dale in Murray and it was the best experience I have ever had. (Side note: after talking to some friends about my experience, this is the pushiness and lack of respect and decency is a regular occurrence.) More

Their service dept does a good job of getting me in and out quickly. And their staff has always been polite, professional, pleasant and helpful. out quickly. And their staff has always been polite, professional, pleasant and helpful. More

We’re very good at keeping me informed about where my truck that I ordered was at.No surprises,good to work with truck that I ordered was at.No surprises,good to work with More

This dealership was great. Definitely come back. Gave us a great trade-in value and worked with us to get financed for a different car. They didn't hit my credit with 15 differ Definitely come back. Gave us a great trade-in value and worked with us to get financed for a different car. They didn't hit my credit with 15 different banks or credit unions to get financed through which I appreciate and have had happen at other dealerships. These folks weren't pushy at all. Even though I live 8 hours away in Wyoming I will definitely be coming back again More

Terrible service department/warranty they try harder to get out of paying than to simply fix your vehicle, I have now had more damage to my truck during the time I wasted arguing with them. I have owned ma get out of paying than to simply fix your vehicle, I have now had more damage to my truck during the time I wasted arguing with them. I have owned many new vehicles and have never seen such xx, we love Toyota but will not purchase from this dealership again, all due to there bad policy, I paid for an extended warranty and expect to be taken care of, instead it’s the run around every time. More

Sold me a lemon, only told me there was one key after the papers were signed, costing me an extra $500 to get - the key they gave me wasn’t even original to the car, there is a leaky seal that their “inspect papers were signed, costing me an extra $500 to get - the key they gave me wasn’t even original to the car, there is a leaky seal that their “inspection” did not catch, would not go there again More

They overcharge and did not give discount on replacing all four tire though it clear sayof$100 along with that they almost 3:30 min for the service even though I we t early morning 7:00 am. This second ti all four tire though it clear sayof$100 along with that they almost 3:30 min for the service even though I we t early morning 7:00 am. This second time I had bad experience with them More

Easy to work with. Always willing to accommodate me. Repairs are taken care of in timely fashion Always willing to accommodate me. Repairs are taken care of in timely fashion More

Had a great experience working with Lorenzo and the team at Performance Toyota. No pressure and they went out of their way to help with the car purchase. Highly recommended!!! at Performance Toyota. No pressure and they went out of their way to help with the car purchase. Highly recommended!!! More

We’ve had a great experience with Toyota Bountiful & Jared Barnes. We are excited to have our new Highlander arrive! This is the 3rd vehicle we have purchased from the Toyota Bountiful location. Couldn’ Jared Barnes. We are excited to have our new Highlander arrive! This is the 3rd vehicle we have purchased from the Toyota Bountiful location. Couldn’t be happier! More