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Toyota Bountiful

Bountiful, UT

4.2
1,538 Reviews

2380 South Highway 89

Bountiful, UT

84010

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Showing 1,538 reviews

June 22, 2023

I walked out of this place satisfied. I had a great experience with Juston. He walked me through the process and couldn’t believe how everything was done on that same day. Ask for Juston More

by tamaraleifi07
Recommend Dealer
Yes
Employees Worked With
Juston
Jul 06, 2023 -

Toyota Bountiful responded

Thanks for being our customer, Tamaraleifi07!

June 19, 2023

I had some service done recently at Toyota Bountiful for my Rav4. I had Shay help me. After that she recommended some services and I agreed on some of those services. Very costly, but I guess I needed th More

by Mary
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Shay
Jun 20, 2023 -

Toyota Bountiful responded

Mary, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not what you expected. This has been forwarded to our management team for review. We sincerely value your business and your feedback.

June 16, 2023

Donovan was great! Got me in to do a PPI on a car rather than having me schedule an appointment for the next day. Justus did a thorough inspection of the car I brough More

by massagejen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justus (Mechanic), T Donovan (service adviser)
Jun 20, 2023 -

Toyota Bountiful responded

Amazingness, MassageJen. Thanks for the review!

June 15, 2023

They have always taken great care of me. I would definitely recommend them to anyone! More

by CatFish
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jenn Clark
Jun 20, 2023 -

Toyota Bountiful responded

Thanks so much, CatFish!

June 14, 2023

T. Donovan took great pains to explain the service to be rendered and arranged for my transportation to and from my home. She is a definite asset to her empoyer! More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T. Donovan
Jul 06, 2023 -

Toyota Bountiful responded

Thanks so much for sharing this, Ed. We sure do appreciate her and all her hard work!

June 13, 2023

The dealership is good as far as dealerships go. However, THEY called me about recall on the front passenger airbag and said it needed to be worked on. They were nice enough to pick up my car and de More

by p_gould
Recommend Dealer
Yes
Employees Worked With
Don't know who
Jun 15, 2023 -

Toyota Bountiful responded

P_gould, we sincerely apologize for this mix-up. We take full responsibility for this and we are so happy you are willing to work with us on this. You are a valued customer and we hope to continue serving you. Thanks!

Jun 16, 2023 -

p_gould responded

The dealership called me and sincerely apologized. It was very kind of them. In response for my inconvenience they have offered me a tank of gas when I'm able to get there. Thank you for your kindness.

June 12, 2023

I have been here about 5 times now for different service needs, oil changes and recalls. Everything has always been outstanding service, excellent, friendly, and helpful employees More

by Mkbud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison
Jul 06, 2023 -

Toyota Bountiful responded

Thanks for the amazing review, Mkbud!

June 06, 2023

Performance Toyota Bountiful made my car purchase easy and comfortable. I absolutely got a great deal in an extremely tight car market. KC, Michael, and Jeff were the best to provide me a professional and More

by Richard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Christison, KC Waterbury, David Hughes
Jul 06, 2023 -

Toyota Bountiful responded

We are so glad you came by, Richard. Thanks for the review!

June 04, 2023

We are fortunate to have excellent care for Toyota vehicles in Bountiful. With diagnostic and maintenance programs and records, vehicle stay in excellent condition. Waiting areas are comfortable, but More

by merrillyndover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayce, J
June 01, 2023

Appointments are meaningless. Expect long waits, as appointments aren’t honored. Watch out for their tire rotation and oil change specials. I wasn’t told about their short ex More

by Vaughnlee.mower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jun 20, 2023 -

Toyota Bountiful responded

Vaughnlee.mower, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not what you expected. This has been forwarded to our management team for review. We sincerely value your business and your feedback.

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