Toyota Direct
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Parris. Was kind n helpful to me which I really appreciate. I felt he heard my concerns . Makes me diffently feel like coming back for my service on my Was kind n helpful to me which I really appreciate. I felt he heard my concerns . Makes me diffently feel like coming back for my service on my car again More
Chris was great to work with . Everyone that I spoke to I was very helpful Everyone that I spoke to I was very helpful More
I was told that I was due for a complimentary oil change. I received several VM reminding me of the appointment. When I arrived, which I had planned my whole day around, they said there was no complimentary I received several VM reminding me of the appointment. When I arrived, which I had planned my whole day around, they said there was no complimentary involved. The service boss said “why would we give something away? We have to get reimbursed by Toyota. Nothing is free.” After a discussion, I was advised that I was 2,000 miles over my complimentary tire rotation. I showed a recent message from their location. I found the shift supervisor harsh and abrasive. Definitely did not put the consumer first. The saving grace was Aiden. He was kind and understanding and helped me take advantage of any cost savings available. More
Had a great appointment and really enjoyed working with Clifford who was polite and extremely professional. Clifford who was polite and extremely professional. More
Sales people told me I could lease a Camry for $114 per month. Best the finance person could do was $174 per month. I had to take it because this was my last day for my old lease (I didnt want to pay ano month. Best the finance person could do was $174 per month. I had to take it because this was my last day for my old lease (I didnt want to pay another $556 on my old lease), it was getting late in the day and my wife , who is ill, was not answering her phone (she is now in the hospital). I don't know if this whole thing was a sales tactic or just a mistake. Its funny how multiple people in the sales dept did not catch this. I don't know what to think. More
Very friendly and professional. Knowledgeable and shares concerns about your vehicle. Thank so much Isatou Knowledgeable and shares concerns about your vehicle. Thank so much Isatou More
Service was professional and timely. Communication was great and I was very happy with the way they treated me as a customer and our RAV4. Communication was great and I was very happy with the way they treated me as a customer and our RAV4. More
Kalid Salih was awesome he treated us like family ! Kalid was knowledgeable and knew everything about the trucks he was selling! Great sales guy and good honest person! I came from Detroit Michigan wi Kalid was knowledgeable and knew everything about the trucks he was selling! Great sales guy and good honest person! I came from Detroit Michigan with my brother in law and bought 2 Tundras! More


