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Toyota Direct

Columbus, OH

4.2
1,486 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,486 reviews

August 08, 2024

Dee was incredibly kind and kept me up to date on the status as the car made it's way into the country. He was extremely professional and made the process really easy for a first time car buyer. More

by Joseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dariush (Dee) Nabavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Derrick was very nice and professional. He helped me set the service up that I needed done on my car. Would highly recommend this dealership. More

by nataliemccall4501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Palm
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

I had such a good experience while buying a car! Derrick was super helpful and kind. He helped me find the best car for me and my budget, I will only recommend my friends to come here to buy their c More

by Riannam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Palm
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Derrick was very helpful and answered all of ky questions. I would highly recommend this dealership and asking for Derrick. More

by nataliemccall4501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Palm
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Great experience with Nic on a new 4Runner. Best selection and the best deal on my trade in. More

by Mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Edgell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2024

Dealer said they don’t make repairs on cars less than $15k unless safety issues More

by Mrrarr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shairif used cars
July 18, 2024

kind staff and short wait. got what I wanted done. I would reccomend, just not above and beyond. More

by Emma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

I purchased a new Toyota grand Highlander from Toyota direct in January of this year I have had nothing but problems with it the electronics have been terrible every time I contact the dealer they tell m More

by djard89
Recommend Dealer
No
Employees Worked With
Ryan Belcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Waste of time, say that they don't charge over MSRP but that I cannot buy the car I am looking for unless I make a trade in. Then they offer $15k for a trade where I was offered $24k cash by another deale More

by CMW98
Recommend Dealer
No
Employees Worked With
Zain
June 22, 2024

Jimmy Palmer was my Sales staff person and he made it easy to get all I needed to be on my way with my 2024 Rave4. I appreciated his knowledge, his easy manner in explaining how things work at Toyota Dir More

by Modgebros3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Palmer
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