
Toyota Direct
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Dee was incredibly kind and kept me up to date on the status as the car made it's way into the country. He was extremely professional and made the process really easy for a first time car buyer. status as the car made it's way into the country. He was extremely professional and made the process really easy for a first time car buyer. More
Derrick was very nice and professional. He helped me set the service up that I needed done on my car. Would highly recommend this dealership. He helped me set the service up that I needed done on my car. Would highly recommend this dealership. More
I had such a good experience while buying a car! Derrick was super helpful and kind. He helped me find the best car for me and my budget, I will only recommend my friends to come here to buy their c Derrick was super helpful and kind. He helped me find the best car for me and my budget, I will only recommend my friends to come here to buy their cars from now on! More
Derrick was very helpful and answered all of ky questions. I would highly recommend this dealership and asking for Derrick. questions. I would highly recommend this dealership and asking for Derrick. More
Great experience with Nic on a new 4Runner. Best selection and the best deal on my trade in. Best selection and the best deal on my trade in. More
kind staff and short wait. got what I wanted done. I would reccomend, just not above and beyond. got what I wanted done. I would reccomend, just not above and beyond. More
I purchased a new Toyota grand Highlander from Toyota direct in January of this year I have had nothing but problems with it the electronics have been terrible every time I contact the dealer they tell m direct in January of this year I have had nothing but problems with it the electronics have been terrible every time I contact the dealer they tell me it is Toyota's problem not theirs I took it in for service and they did not document the service so it would make it harder for me to file a lemon law claim which I had to do against the dealer they do not have any parts in stock and everything is on back order for at least a year just assume when you buy from here you are buying as is with no warranty customer service has been pathetic More
Waste of time, say that they don't charge over MSRP but that I cannot buy the car I am looking for unless I make a trade in. Then they offer $15k for a trade where I was offered $24k cash by another deale that I cannot buy the car I am looking for unless I make a trade in. Then they offer $15k for a trade where I was offered $24k cash by another dealership just to sell outright. Well, obviously you don't need to charge over MSRP if you are just ripping people off and forcing them to sell you a car just to be able to buy one from them. Salesman was a nice enough guy but their tactics are slimy as they come. I had to shower after leaving because I felt so gross. More
Jimmy Palmer was my Sales staff person and he made it easy to get all I needed to be on my way with my 2024 Rave4. I appreciated his knowledge, his easy manner in explaining how things work at Toyota Dir easy to get all I needed to be on my way with my 2024 Rave4. I appreciated his knowledge, his easy manner in explaining how things work at Toyota Direct. I have been working with Toyota Direct for over 22years and Jimmy assured me in all things that I hope to be a satisfied customer for another 22+ years. More