Maggie Arnold
Maggie Arnold at Toyota Direct

Maggie Arnold

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
133 Reviews
4.5

133 Reviews

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133 Reviews of Maggie Arnold

July 01, 2026

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Employee Rating

The dealership is always clean and welcoming. The issue i have is not wiping down the frame after an oil change. We need them to wipe down the frame to avoid staining garage floor. More

by mh2242
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Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Erika Almanza

July 01, 2026

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They always provide the best service. They treat you like family. They respect your time and provide any/every thing needed for elite customer satisfaction. More

by jjrodock
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Recommend Dealer
Yes

June 23, 2026

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It was good. The atmosphere is cordial and the waiting area is pleasant. Move em in and move em out. More

by cmhdavidr
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Recommend Dealer
Yes

June 23, 2026

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Good,reliable respectful made the transaction easier. Ready to recommend to other friends great job More

by pomahc12
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Recommend Dealer
Yes

June 18, 2026

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Service member was welcoming, responsive to all questions, provided great service, and allowed for timely completion. More

by tyharris180
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Recommend Dealer
Yes

June 17, 2026

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I wish I could remember the names of each staff person who assisted me this time. Everyone was wonderful from the person who checked me in to the person who gave me a lift home. The price was high, but eq More

by dhammakamala
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Recommend Dealer
Yes

June 16, 2026

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The staff are very quick and helpful. It's always a professional atmosphere when I go. More

by mattxm85
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Recommend Dealer
Yes

June 16, 2026

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Didn’t like they tried to get me to pay another $175 for another diag fee after they messed up my window and it stopped working, i fixed it myself. More

by Tatsamaru
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Recommend Dealer
Yes

June 06, 2026

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The service time was great and how the service was explained, and how my policy was reviewed to me. More

by emeliafekaa
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Recommend Dealer
Yes

June 05, 2026

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The service advisor did not communicate well, and when they did reach out, it was to upsell unnecessary service. Overall a very different experience than what I expect from a dealership. More

by msutherlandmd
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Recommend Dealer
No
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