Maggie Arnold
Maggie Arnold at Toyota Direct

Maggie Arnold

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
119 Reviews
4.5

119 Reviews

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119 Reviews of Maggie Arnold

April 12, 2026

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Employee Rating

Visiting 3rd time in a week for the same issue, issue isn’t fixed. Simple water leakage which anyone can see. More

by miteshpasi
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

April 08, 2026

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Fast, friendly, and precise service. Expectations were set, they were met, and I will continue to come back and recommend all my family friends come to see how it’s done the right way. More

by jjrodock
Service Price Transparency
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Recommend Dealer
Yes

April 03, 2026

Dealership Rating
Employee Rating

Service advisor, Jason, was able to fix non-functioning right front turn signal light which previous technicians failed to do. More

by MILES.K614
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Erika Almanza , Jason

March 23, 2026

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Employee Rating

Thank you for getting me in an out service got me done in an hour really appreciate the team More

by theresacumberlander22
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Recommend Dealer
Yes

March 19, 2026

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Good and professional work done. Friendly and hospitable environment. Will always recommend toyota to family, friends and colleagues. More

by ericay10th
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Recommend Dealer
Yes

March 12, 2026

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Close to my home. Friendly, was in and out in an hour. Oil change and brake fluid. More

by Givionnena
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Recommend Dealer
Yes
Mar 13, 2026

Toyota Direct responded

Thanks we look forward to your next service.

March 10, 2026

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Employee Rating

I had a wonderful 10k mile tune up! It was a very busy Saturday but the lobby was very comfortable with great seating options, plenty of drink options and hot popcorn! I made myself rig More

by mcatwell23
Recommend Dealer
Yes
Mar 13, 2026

Toyota Direct responded

Thank you for the feedback

March 09, 2026

Dealership Rating
Employee Rating

Very helpful staff, good communication, repairs successful, very happy with service. I will return with future issues. More

by Serene
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Recommend Dealer
Yes
Mar 12, 2026

Toyota Direct responded

Thanks Serene we appreciate the opportunity to service your car.

March 08, 2026

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Employee Rating

Margaret Arnold welcomed and greeted me well. From an overall standpoint, the service was very good. More

by nesta32_35
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Recommend Dealer
Yes
Mar 13, 2026

Toyota Direct responded

Thank you for servicing with us.

March 02, 2026

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Employee Rating

I received excellent service at my recent visit, and Maggie, my Advisor, is the very best! More

by lehmansdl
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Recommend Dealer
Yes
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