Toyota Direct

Great job and very professional I have been going to Toyota direct morse rd since I came here in Columbus. It's about 2yrs now, never have any complains or unsatisfaction I will reco I have been going to Toyota direct morse rd since I came here in Columbus. It's about 2yrs now, never have any complains or unsatisfaction I will recommend any body to go to this place auto care. More

Consistently wonderful From my initial interaction with the Sales/Financing team to my follow up interactions with service/support teams I have had nothing but overall posit From my initial interaction with the Sales/Financing team to my follow up interactions with service/support teams I have had nothing but overall positive experiences with the Toyota Direct family. More

to the point with no BS I am a car guy and I dont want a slick salesperson telling me what I need and should buy. Bob knew what I told him I would buy and how much I wanted t I am a car guy and I dont want a slick salesperson telling me what I need and should buy. Bob knew what I told him I would buy and how much I wanted to pay, he didnt try to sell me what he had at more than I wanted to pay.In two days he found my truck and did what needed to be done to finish the sale without any drama or smoke and mirrors. More

New car sales Salesman Reggie Scott was great to work with. Very knowledgeable, honest and friendly. Deal was fair and very quick with no pressure sales. Appre Salesman Reggie Scott was great to work with. Very knowledgeable, honest and friendly. Deal was fair and very quick with no pressure sales. Appreciated this approach. More

Lease on a 2105 Tacoma I leased a 2015 Tacoma from Toyota Direct. Missy Robb was the sales associate that handled the process from beginning to end and I could not be more I leased a 2015 Tacoma from Toyota Direct. Missy Robb was the sales associate that handled the process from beginning to end and I could not be more pleased at how she handled the entire process, She was the consummate professional and handled every one of my questions and concerns extremely well. I would not hesitate to recommend her, and Toyota Direct, to anyone. More

SERVICE DEPARTMENT/ NEW CAR SALES The service department is ok. I just got a oil change. The only thing they missed was they didn't put a new oil change sticker on my windshield. I ha The service department is ok. I just got a oil change. The only thing they missed was they didn't put a new oil change sticker on my windshield. I hate to name names but I think that Chris Grossman tries to act nice but come across as a big phony. I really don't like him and don't like to deal with him. I have purchase two cars from them but not anymore. My first experience in 2005 was fine and no problems but I believe their sales dept. has gone downhill. I am looking for a new car now and when I was getting my oil change though about walking over and looking at the new cars but I didn't do it. I just didn't even want to walk into that area. I will get oil changes but that's about it with this dealership. More

brake job savings of $225 over monroe muffler/brake With my coupon I saved over $225 for my rear brake job which was a complete service, including replacement pads and machined turned rotors, from the O With my coupon I saved over $225 for my rear brake job which was a complete service, including replacement pads and machined turned rotors, from the OEM Dealer with OEM parts and OEM dealership expertise, quality, warranty and experience. The aftermarket parts provider, Monroe muffler/brakes was charging the same non-coupon OEM dealership prices, which makes no sense as far as a best value comparison, as well as competition concerns for Monroe Muffler/Brake. Why would anyone have their car serviced anywhere other than the OEM dealership if the pricing was equal ? Thankfully, in my case I was able to take advantage of a Toyota Direct coupon that enabled me to save so much money. Kudos to Toyota Directs' Dennis Friermood for his excellent customer service abilities. More

"Pleasant Experience" Would not hesitate to recommend Sales Associates, Nic Edgell and Mike Schroeder who were very accommodating in our search to find the right vehicle fo Would not hesitate to recommend Sales Associates, Nic Edgell and Mike Schroeder who were very accommodating in our search to find the right vehicle for our specific needs. Impressed with their courtesy and professionalism. Would return again to this dealership.. Brenda D More

Repeat Toyota Buyer I've bought cars from Toyota Direct for years, including a Camry and 2 Prius's, plus my husband has purchased a Yaris. Pattie Street has been my sales I've bought cars from Toyota Direct for years, including a Camry and 2 Prius's, plus my husband has purchased a Yaris. Pattie Street has been my salesperson for years, and I trust her completely to give me the best possible price and exactly the car I want. Her friendly and helpful manner is very appreciated. She knows her stuff! I met with Ivan Lambert in Finance and he wasn't aggressive in pushing add-ons, and let me just decide for myself what I wanted to do. Very nice. I've also used the Service Dept. for years too, and have generally had a very good experience. Chris Grossman is our service advisor, and we feel he does an excellent job. More