Toyota Direct

I bought a 2012 Prius V 2 from Rich Greeberg. He gave me a nice deal on the Prius and my trade-in. I could tell Rich put a lot of effort into making the experience smooth, trouble-free, and pleasant. I will a nice deal on the Prius and my trade-in. I could tell Rich put a lot of effort into making the experience smooth, trouble-free, and pleasant. I will recommend him. More

The person , Russell, I went to Russell before for my other car last year and he gives good deals and good service so I like to do deal with him again , also the service staff is good too . Paul Sayre tr other car last year and he gives good deals and good service so I like to do deal with him again , also the service staff is good too . Paul Sayre treats us well also. More

Went to Toyota Direct to purchase a car, but was still undecided as to what "vehicle" I wanted. Rich let us test-drive several different models until I felt comfortable enough to make the decision which undecided as to what "vehicle" I wanted. Rich let us test-drive several different models until I felt comfortable enough to make the decision which vehicle I wanted. After test-driving the first vehicle, Rich was able to zero in on exactly what features I wanted and steer me to the "perfect" car. I will tell you that we test drove other brands of vehicles after Toyota, but promptly came back to Toyota because of the brand, the features they offer, and the customer service they offer in sales and in service. Once we started the sales process, everything went so smoothly. I honestly can say that I've never had an auto sales transaction ever go so smooth. Rich worked with us to get the numbers to a point where we were comfortable, then everything moved right on from there. It literally took us 10 minutes in financing!!!! The presentation of the car at the end was phenomenal! You can really tell that this dealership takes pride in customer service, and in selling their brand! Thanks, Rich, for such a smooth transaction that we almost forgot we were buying a car! More

I have bought many cars in the last 30 years, and have learned to do my homework. I spent several hours on research. I had dealt with used car dealers before, and so came to the process prepared to be s learned to do my homework. I spent several hours on research. I had dealt with used car dealers before, and so came to the process prepared to be sweet-talked into buying more car than I could afford, only to find out from a mechanic that the car was nearly falling apart. I emailed my questions to Toyota Direct, and received a phone call from Greg Gee, encouraging me to come in and take a test drive. When I arrived, Greg was there to service my needs. He understood that my search was for a car that I could afford, and had the answers to all my questions. When I told him that I would have to take it to my mechanic, he answered that this was no problem. All the way through the process, Greg was helpful, warm and understanding, and did everything he could to make me feel that I was an important customer whose needs were most important. I am incredibly pleased with the service he provided for me. So much so, that 1 1/2 weeks later, when I realized that my plans to trade in a car for a car for my son, I turned to Greg. Once again he did an incredible job of providing excellent service. Though this car was older and cheaper, he understood my needs, and sold me a car which would fit my needs exactly. I am moving to Pittsburgh, but can tell you now, that when it comes to replacing my wife's car in the future, I am coming back to Columbus to deal with Greg. I will recommend Toyota Direct in general and Greg in particular, to anyone searching for a car. Great Job @@@!!! More

For buying a new Toyota Venza a was shopping around all the TOYOTA dealers around Columbus, the way I was treated at Direct Toyota was great. the TOYOTA dealers around Columbus, the way I was treated at Direct Toyota was great. More

Chris and the Toyota Direct sales team went above and beyond our expectation. The day of our purchase was the height of the storm produced power outage. Though they had no lights, A/C or operating comput beyond our expectation. The day of our purchase was the height of the storm produced power outage. Though they had no lights, A/C or operating computers, we didn't feel like it was much of an inconvenience at all. They went out of their way to accomodate our needs. We will definitely remember them when we are in the market for a new car in the future. More

We were very satisfied with the sales experience at Toyota Direct, and are very happy with our car. Terry treated us in first class fashion. Toyota Direct, and are very happy with our car. Terry treated us in first class fashion. More

I would like to thank Melvin Jiles for his assistance with my most recent purchase. He was very friendly and answered all of the questions that I had about both the sales process and the vehicle that I p with my most recent purchase. He was very friendly and answered all of the questions that I had about both the sales process and the vehicle that I purchased. This was the best experience that I had with a dealership, Melvin was not pushy and took a great deal of time helping me to have all the information needed to make my decision. Thanks again to Melvin Jiles and Toyota direct for the great service. More

I have purchased many cars over my life time and dealing with Patti Street in New Car Sales was a wonderful experience. I felt that she was working for me in the deal. She was knowledgeable and never put with Patti Street in New Car Sales was a wonderful experience. I felt that she was working for me in the deal. She was knowledgeable and never put pressure on me at any time. I had many questions and she never made me feel rushed. We spent a lot of time going over all the options and she stayed right in there through out the process. She was very patient and her laughter is contagious. The entire Toyota Direct team, that I came in contact with, was well versed in putting customer service first. More

My sales person was Russell Doddroe. I initiated my car purchase via the internet since I was looking for the very best deal. Russell contacted me and from the very beginning was very helpful in helping m purchase via the internet since I was looking for the very best deal. Russell contacted me and from the very beginning was very helpful in helping me in obtaining the car I wanted and at the right price. We were able to conduct and complete this deal over the phone and via e-mail in a matter of a day. The next day I traveled to the dealership and purchased the car. Russell was instrumental in making everything come together quickly and was great at efficiently processing the paperwork. He made the whole experience easy, pleasant and smooth. More