Toyota Direct
Columbus, OH
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Came from 500 miles away to purchase here. Vehicle was exactly as described and the service was great. They even worked extra after the dealerhsip had closed to get me an even better rate on the financin exactly as described and the service was great. They even worked extra after the dealerhsip had closed to get me an even better rate on the financing. Would definitely buy her again. More
We live in West Virginia, and were referred to Toyota Direct through a buying service. Most of our business was conducted by email, with several brief phone conversations toward the end of the acquisiti Direct through a buying service. Most of our business was conducted by email, with several brief phone conversations toward the end of the acquisition process. We knew what we wanted, a Tacoma V6 access cab with SR5 and tow packages, and a manual transmission. It turns out that there aren't many of these vehicles around. We had several dealers looking for what we wanted, and Malek Abed was most helpful in finding what we wanted. Not only did Malek find what we were looking for, the final price was a little below the already low price the buying service said we could expect. On the day of delivery, the final purchasing process went without a hitch, and was handled in a friendly and professional manner. No hassle. No pressure. By the time I got home, I forgot some of the details of the maintenance program offered by Toyota. I sent an email to Malek, and got a quick response. Generally, I have been satisfied with my new vehicle purchase experiences, but I believe that this was by far the most pleasant experience ever. I would recommend Toyota Direct and Malek Abed withtout reservation. More
We purchased our 2010 Prius through Russell at Germain two years ago and were very impressed by his attention, knowledge and service. He gave us the same great care with the purchase of our new 2012 Camr two years ago and were very impressed by his attention, knowledge and service. He gave us the same great care with the purchase of our new 2012 Camry at Toyota Direct. The only negative was that the dealership was very busy on Friday, May 25 when we purchased the car and we had to wait for fairly long time periods for the sale to be completed. More
MELVIN JILES WAS THE SALESMAN FOR MY NEW TOYOTA. ONCE MELVIN JILES WAS THE SALESMAN FOR MY NEW TOYOTA. ONCE AGAIN, IT WAS A VERY POSITIVE EXPERIENCE FOR ME, AS I HAD PURCHASED FROM MELVIN PREVIOUSLY. MELVIN JILES WAS THE SALESMAN FOR MY NEW TOYOTA. ONCE AGAIN, IT WAS A VERY POSITIVE EXPERIENCE FOR ME, AS I HAD PURCHASED FROM MELVIN PREVIOUSLY. I HAVE FOUND HIM TO BE KNOWLEGABLE, FRIENDLY AND HONEST. I HAVE LOST TRACK, BUT THIS IS THE 5TH OR 6TH TOYOTA I HAVE PURCHASED FROM TOYOTA DIRECT. I WOULD CERTAINLY RECOMMEND MELVIN AND TOYOTA DIRECT TO ANYONE LOOKING TO PURCHASE A VEHICLE. DAN COLVIN More
I had a very positive experience with David and am extremely satisfied with his work. I was able to make the required deal quickly. David also followed through promptly with the email about my first s extremely satisfied with his work. I was able to make the required deal quickly. David also followed through promptly with the email about my first service appointment. More
I bought a used Honda Civic which was very clean. Got what I was looking for for the price I wanted to pay. Mr. O'Brien and the others were professional and courteous. what I was looking for for the price I wanted to pay. Mr. O'Brien and the others were professional and courteous. More
One of the best car buying experiences I ever had. The salesmen found the car I wanted and had it available when I need it. Purchasing experience with the finance department also went smoothly. The store salesmen found the car I wanted and had it available when I need it. Purchasing experience with the finance department also went smoothly. The store was clean and quite modern. Instruction on how to use many of the features on the vehicle were thorough and easy to follow. Would go thru this experience again hands down! More
Our treatment by both Malek and Rich was great. Having working for 14+ years in sales I, personally, appreciated their interest, courtesy and review of paperwork and, more importantly, the operating detai working for 14+ years in sales I, personally, appreciated their interest, courtesy and review of paperwork and, more importantly, the operating details of the vehicle. We were introduced to Chris in the Service Dept. and to John who handled the finance end of it. The follow up has been super. Rest assured we will recommend Toyota Direct to our family and friends. In a couple years we plan to be back to purchase a vehicle for Phyllis. My hat is off to Malek and Rich and Toyota Direct. More
This was my second car from Toyota, and the first one from Toyota Direct in Columbus. It was a great experience buying from Toyota Direct. I especially appreciate Mr. Malek, who helped me a lot, He expl from Toyota Direct in Columbus. It was a great experience buying from Toyota Direct. I especially appreciate Mr. Malek, who helped me a lot, He explained everything for me. He is a very nice guy. Before coming to Toyota Direct, I went to another Dealer. They offered me the same car and model with a price much higher than Toyota Direct (thousands more). When Mr Malek told me the price, First, I couldn't believe that. My first choice was a 4-cylinder, but later I decided to buy a Base 6-cylinder. They didn't have the 6V in Toyota Direct, Rich searched and promised me to bring for me in 2 days from another dealer and they did. I strongly recommend this dealership and especially Malek and Rich. Thank you Toyota Direct More
Found the low-mileage Camry we were after on a busy Sunday afternoon at a price that was acceptable. Got a fair offer on our trade-in without a problem. Patti and all the other employees were quite Sunday afternoon at a price that was acceptable. Got a fair offer on our trade-in without a problem. Patti and all the other employees were quite helpful and friendly. So far we are quite happy with our Camry. More