Toyota Direct

Did what they said they would do and follow thru with their promises.. Process was very fast. their promises.. Process was very fast. More

Poor customer service received, I had a very bad experience for purchasing a vehicle and also taking my vehicle to their service department. experience for purchasing a vehicle and also taking my vehicle to their service department. More

Chris Grossman makes sure the service is thorough, reasonable and as fast as possible. He keeps me coming back. reasonable and as fast as possible. He keeps me coming back. More

Good deal on our two new cars. Trade-in amounts were fair and they worked hard to get us the loan rate we wanted. Would recommend Toyota Direct for buying your next car. Trade-in amounts were fair and they worked hard to get us the loan rate we wanted. Would recommend Toyota Direct for buying your next car. More

I have been coming to Toyota Direct for around 14 years for service on my cars and I highly recommend Toyota Direct for any automotive needs! They are excellent, trustworthy, efficient, and reasonable in p for service on my cars and I highly recommend Toyota Direct for any automotive needs! They are excellent, trustworthy, efficient, and reasonable in price. Chris Grossman in the Service Department has consistently exceeded all expectations through these many years! Mindy, also in the Service Department has also been outstanding when Chris unavailable. They have become like family. More

Very professional. Worked with us to secure what we wanted. Too long a wait for finance however. Worked with us to secure what we wanted. Too long a wait for finance however. More

Dealership was unable to fix the problem with my Toyota RAV 4. Hatch will not open, blamed on extremely cold weather. Greatly disappointed that I am expected to put up with this situation until the weather RAV 4. Hatch will not open, blamed on extremely cold weather. Greatly disappointed that I am expected to put up with this situation until the weather gets warmer. More

He was concerned about what the car needs and the use of my coupon.also the needs for the car in the future. my coupon.also the needs for the car in the future. More

If I could leave zero stars, I would. I had several discussions with Jeff Kazee regarding the purchase of a new car. We agreed on a price, which I confirmed multiple times in writing p I had several discussions with Jeff Kazee regarding the purchase of a new car. We agreed on a price, which I confirmed multiple times in writing prior to making the 2+ hour drive to the dealership. Upon arrival, Jeff completely backtracked on our agreement, claiming, “I wasn’t the one who promised that price,” and blamed the sales manager for the terms we had finalized the night before. The new price they presented was $2,500 higher than what was previously agreed upon. This dealership and its staff demonstrated a blatant lack of honesty and integrity, stringing me along and wasting my time and resources. I would strongly advise anyone considering a purchase to steer clear of this place. Their unprofessionalism and deceptive practices speak volumes. Do yourself a favor and take your business elsewhere. More

Great service staff and technicians. Always very honest and able to explain everything. Only place I go for my service on my Toyotas. Always very honest and able to explain everything. Only place I go for my service on my Toyotas. More