Rufus Alexander
Rufus Alexander at Toyota Direct

Rufus Alexander

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
100 Reviews
4.5

100 Reviews

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100 Reviews of Rufus Alexander

October 31, 2026

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Employee Rating

All the time I’ll go to dealership for change oil they missed the tire Logo for Toyota and a car for my oil change and broken my stuff and missing big part to change the filter all the time. I don’t know More

by majniabderrahim9
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Recommend Dealer
No
Nov 05, 2026

Toyota Direct responded

I'm truly sorry to hear about the issues you've experienced during your visits for oil changes. We take these matters seriously and would like to make things right. Please contact me so we can discuss this further and find a solution for you. Thank you, Jemarc Marayag - Service Drive Manager - 614-476-1979

October 23, 2026

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it was nice polite. He was friendly know how to talk to Customer. It was wonderful. I’ll give him 10/10. More

by cup3aminata
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2026

Toyota Direct responded

We’re glad to know you had a wonderful experience with our team at Toyota Direct. Thank you for your business and for sharing your feedback!

September 18, 2026

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Employee Rating

I said two and Doug along with Asa two the order writer and the mechanic that is super job and I highly recommend both Doug and Isa two thank you very much More

by bmart26
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Recommend Dealer
Yes
Sep 19, 2026

Toyota Direct responded

We're delighted to hear Doug, Asa, and the team provided excellent service at Toyota Direct! Thank you for the glowing recommendation and we look forward to serving you again.

August 27, 2026

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Employee Rating

Employees, staff and all involved were absolutely wonderful. Have never been to a dealership so concerned with customer welfare. Great job TD. Will recommend to all. More

by sundance
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Recommend Dealer
Yes

Other Employees Tagged: Mindy Hill

Aug 28, 2026

Toyota Direct responded

Thank you for recommending Toyota Direct! It's fantastic to hear that you felt so well cared for by our team, and we hope to see you down the road. Safe travels!

August 21, 2026

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Employee Rating

It’s was good, and the team so kind, polite. I was satisfied for the service. More

by nerlynedieujuste664
Service Price Transparency
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Recommend Dealer
Yes
Aug 25, 2026

Toyota Direct responded

Your feedback is greatly appreciated! Thanks for choosing Toyota Direct!

August 03, 2026

Dealership Rating
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They took good care of me. I would like to say thank you so much More

by shugrifarah23
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Recommend Dealer
Yes
Aug 05, 2026

Toyota Direct responded

Farah, thanks so much for the 5-star review of Toyota Direct!

August 02, 2026

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Employee Rating

Polite, friendly a d efficient. Waiting experence is awesome. I would rexommend this dealership. Very pleased! More

by debraodom1130
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2026

Toyota Direct responded

We are pleased to hear that you are satisfied with our service, Debra! Your recommendation of Toyota Direct means the world to us.

July 28, 2026

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Employee Rating

The service appointment went very well. The area is clean and everyone was very friendly and welcoming. More

by shardayljohnson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 28, 2026

Toyota Direct responded

We're happy to hear everything was spotless and our team was welcoming at Toyota Direct. Your feedback is greatly appreciated!

July 22, 2026

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Employee Rating

Toyota Direct is always good Randy was my hero today he was quick and excellent c More

by Ed
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Recommend Dealer
Yes
Jul 22, 2026

Toyota Direct responded

Ed, we can't thank you enough for the excellent review of Toyota Direct. We are happy to hear that Randy was a pleasure to work with.

July 21, 2026

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Employee Rating

Very good work good services very excellent for me I like Toyota 👍 very good thx More

by natachajoseph747
Service Price Transparency
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Recommend Dealer
Yes
Jul 21, 2026

Toyota Direct responded

Thank you for stopping by to leave Toyota Direct a wonderful review!

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