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Toyota Direct
Columbus, OH
1,377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,377 reviews
September 12, 2024
I had a great experience with the dealership as a whole. Coming from two hours away I was hoping to have a smooth and seamless experience and I was not disappointed. Great staff team to work with. Coming from two hours away I was hoping to have a smooth and seamless experience and I was not disappointed. Great staff team to work with. More
by ed.goubeaux
Verified Customer
September 12, 2024
Isotou was amazing! Very thoughtful and great service experience. I truly felt like a value customer of Toyota Direct Very thoughtful and great service experience. I truly felt like a value customer of Toyota Direct More
by gburke22
Employees Worked With
September 12, 2024
Ladies at pay desk were not helpful. Service was good on car. Appreciate the popcorn and drinks Service was good on car. Appreciate the popcorn and drinks More
by mlbell208
Employees Worked With
September 12, 2024
Great, fast service. Done early, easy in and out experience. Easy to book, comfortable wait Done early, easy in and out experience. Easy to book, comfortable wait More
by grsjr00
Employees Worked With
September 11, 2024
Pretty good service but they said we denied some kind of service but have no idea what service but have no idea what More
by dwalton4
September 11, 2024
Great service. especially in the sales department. Would recommend to you. Try it out today. especially in the sales department. Would recommend to you. Try it out today. More
by kimpaula552
Employees Worked With
September 11, 2024
Easy to schedule service appointments online, friendly staff to explain everthing being done, great large extended waiting area with free popcorn, slushies, coffee and TVs to watch while you wait. Service staff to explain everthing being done, great large extended waiting area with free popcorn, slushies, coffee and TVs to watch while you wait. Service was done early and dealdership texts you updates which is helpful too. Great dealership! More
by LG
Employees Worked With
September 11, 2024
Toyota Direct does a wonderful job with its customers. The service is timely and good 👍 The service is timely and good 👍 More
by vatikeh
September 10, 2024
Jim was friendly and wonderful to work with. Toyota Direct kept me appraised throughout my appointment and had me all squared away in under an hour. I've always had great service c when I've bro Toyota Direct kept me appraised throughout my appointment and had me all squared away in under an hour. I've always had great service c when I've brought my vehicle here. More
by nicholem1334
Employees Worked With
September 09, 2024
I service three of my cars at Toyota Direct. I have been going there for over a decade and the results are always Top Notch. Jeremy is outstanding and I trust his advice. I have been going there for over a decade and the results are always Top Notch. Jeremy is outstanding and I trust his advice. More
by george.tornick
Employees Worked With
