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Erika Almanza
Erika Almanza at Toyota Direct

Erika Almanza

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
70 Reviews
4.5

70 Reviews

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70 Reviews of Erika Almanza

September 01, 2026

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I have bought Toyotas from 8 different dealers since 1981. Toyota Direct is the best dealership I've ever dealt with. More

by Robert McKee
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Recommend Dealer
Yes

Other Employees Tagged: Islam Abed

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Sep 01, 2026

Toyota Direct responded

Thank you for your loyalty to the brand and for choosing Toyota Direct! We hope to see you again down the road. Safe travels!

August 21, 2026

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She was very nice to me and my little daughter - gave her pen and paper to scribble and gave her lollipop as well. Greeted us with smile :) More

by AB
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Recommend Dealer
Yes
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Aug 25, 2026

Toyota Direct responded

Thank you for the kind review! We're glad to hear our team made you and your daughter feel welcome and comfortable at Toyota Direct. We hope to see you back again soon!

August 08, 2026

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Very organized process to get my car scheduled and serviced. The communication was great throughout the process! More

by profspeech
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Recommend Dealer
Yes
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Aug 10, 2026

Toyota Direct responded

We're so glad to hear about your smooth experience at Toyota Direct! We look forward to assisting you in the future.

August 03, 2026

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They took good care of me. I would like to say thank you so much More

by shugrifarah23
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Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Maggie Arnold, Justin Cottone, Karly Bowers, Casey Canfora, Derek Cox

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Aug 05, 2026

Toyota Direct responded

Farah, thanks so much for the 5-star review of Toyota Direct!

July 28, 2026

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The service appointment went very well. The area is clean and everyone was very friendly and welcoming. More

by shardayljohnson
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen

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Jul 28, 2026

Toyota Direct responded

We're happy to hear everything was spotless and our team was welcoming at Toyota Direct. Your feedback is greatly appreciated!

July 21, 2026

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Very good work good services very excellent for me I like Toyota 👍 very good thx More

by natachajoseph747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen

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Jul 21, 2026

Toyota Direct responded

Thank you for stopping by to leave Toyota Direct a wonderful review!

July 09, 2026

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Spot on everything went as planned in a timely manner was on my way in an goir More

by jduppy0
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Recommend Dealer
Yes
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July 08, 2026

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The dealership had a large, comfortable wedding area well equipped with refreshments. My service coordinator was knowledgeable about the dealership service area and their process, was very courteous and kind More

by peggymeyerlyons
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Recommend Dealer
Yes

Other Employees Tagged: I’m not sure of the associate’s name who worked with me but I think it was Erika.

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July 01, 2026

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The dealership is always clean and welcoming. The issue i have is not wiping down the frame after an oil change. We need them to wipe down the frame to avoid staining garage floor. More

by mh2242
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Maggie Arnold

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June 23, 2026

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Good,reliable respectful made the transaction easier. Ready to recommend to other friends great job More

by pomahc12
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Maggie Arnold, Karly Bowers

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