Toyota Direct - Service Center

Easy to get an appointment, work is always done well, waiting area is very comfrotable, customer always comes first. Have been going there for 17 years or longer, highly recommend for your Toyota service waiting area is very comfrotable, customer always comes first. Have been going there for 17 years or longer, highly recommend for your Toyota service needs. More

Wish I would have bought my new canary here instead of fighting with Buckeye Toyota fighting with Buckeye Toyota More

I have 2021 Rv4 it was on the recall list, so I broth in per manufacture order to fix the problem. When they done fixing and they told me care was ready to pick up, and I pick up my vehicle, sit belt alarm per manufacture order to fix the problem. When they done fixing and they told me care was ready to pick up, and I pick up my vehicle, sit belt alarm was constantly alarming. that was so annoying, and upsetting. I had to bring the car back, and when I explained the problem they did not want listen to me. I had to ask them to drive the car to see themselves, when they drive they acknowledged the problem, and they fix. That was bad experience. More

Mindy stood on her head to make sure my vehicle had new tires prior to a heavy snow storm. She worked closely with Steve to order the highest rated tires at the best price. She then got me in to have them tires prior to a heavy snow storm. She worked closely with Steve to order the highest rated tires at the best price. She then got me in to have them installed. Those guys are the best! More

The Associate was timely and informative. They were able to take care of the recall issues, as well as identify another issue I wasn’t aware of. It was easy drop-off and easy pickup. I resear They were able to take care of the recall issues, as well as identify another issue I wasn’t aware of. It was easy drop-off and easy pickup. I researched cost of repair and was totally satisfied with charge. Good team. More

Had my 2023 tacoma in for 15k maintenance it would have been very helpful to me if the service test would have went over everything that they did like checking my brakes and fluid levels etc. Instead just been very helpful to me if the service test would have went over everything that they did like checking my brakes and fluid levels etc. Instead just gave me a piece of paper and said have a good day. Very impersonal. I take my Acura to a Acura dealership and they go in to great detail about the service they performed. I would hope Toyota would do the same More

It took 2 hours for a scheduled oil change. I was not happy about the service. I was not happy about the service. More

TOOK MY 2017 TACOMA IN FOR ROUTINE MAINTENANCE, TIRE ROTATION, OIL CHANGE. WIPER REPLACEMENT, FLUIDS TOP OFF AND ENJOYED THE COFFEE AND BROWNIES IN THE WAITING AREA. VERY COMFORTABLE AND NICE WAITING AR ROTATION, OIL CHANGE. WIPER REPLACEMENT, FLUIDS TOP OFF AND ENJOYED THE COFFEE AND BROWNIES IN THE WAITING AREA. VERY COMFORTABLE AND NICE WAITING AREA, More

I came in seeking a simple part, and they try to up-sell me a ridiculous un-needed diagnostic test. This was for a windshield wiper. I don't blame the attendant, but the whole system. If you want me to re me a ridiculous un-needed diagnostic test. This was for a windshield wiper. I don't blame the attendant, but the whole system. If you want me to return as a regular customer, this isn't how to do it. I don't know who my person was and it doesn't it matter in this transaction. More

I've always had a nice experience with the Toyota direct. All staff members are very polite and very friendly. All staff members are very polite and very friendly. More