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Toyota Direct - Service Center

Columbus, OH

4.1
869 Reviews

869 Reviews of Toyota Direct - Service Center

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February 07, 2025

Got me in fast, got me out fast. And now I am using up words. More

by dhussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I do not remember the names. 69 year old memory. I was satisfied, however.
February 06, 2025

Chuck who helped me was wonderful. It was only 3 hours before I got my car back, which isn’t too bad for the week I had done. More

by mowen20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
February 05, 2025

Beautiful new waiting area. Took almost 2 hrs with an appointment. Very overcharged for a wheel alignment. Twice as much as other places, was disappointing. More

by ritama54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hessel
February 04, 2025

I do not do written reviews for anybody. So in the future I will not even respond to any of your requests . More

by rvmarks
Recommend Dealer
Yes
Employees Worked With
Dariush (Dee) Nabavi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cottone
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

From the moment I was drove in I was greeted with a smile. From the Mechanics to the associates, I made a next day appointment for an oil change and they informed me of other services that were needed More

by alwzrunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Oh my husband wanted to know why you got rid of the CARWASH!! Why Why More

by Hatfield’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Cliff does a great job! As well as Joey Merrit. Service is fast and reliable. More

by dutchgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Friendly and courteous . Always there to help. Thanks Thanks thanks thanks thanks Thanks thanks thanks More

by elka0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Not allowed to use the coupon that I received from dealer. After I change tire still tire pressure icon is on. Didn’t do good job on balancing tire pressure. More

by dillirambastola57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mindy Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Being kept updated on progress of repairs could have been better. Also condition of the work area in my van could have been better. There was dirt and mud on the interior running boards and grease on the car More

by n.yotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy ?
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