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Toyota Escondido

Escondido, CA

4.2
1,023 Reviews

231 Lincoln Ave

Escondido, CA

92026

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Showing 1,023 reviews

June 09, 2026

Rosendo is a terrible salesman. He didn't know what some of the items were when I was asking about the car. He seemed like a kid fresh out of high school. It took him 3 days to repl More

by mostlygreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rosendo Perez
Jun 09, 2026 -

Toyota Escondido responded

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Unfortunately, because your review username doesn't allow us to identify your visit, we're unable to investigate the details of what occurred. Providing accurate product knowledge and timely communication are priorities for our team, and we take concerns like yours seriously. We'd welcome the opportunity to learn more about your experience and review what happened. Please get in touch with our management team directly, including your name and any details about the vehicle you were considering, so we can look into this further.

July 24, 2025

I just picked up my RAV 4 today after having it serviced for a parasitic draw on my battery. Turned out it was an after market alarm causing the problem. After paying $580 for the fix, I was happy to get th More

by Nealvince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
May 24, 2025

Had an 8:45 appointment. ..got there early...probably 15-18 cars ahead of me..did not honor my appointment..told me it would be 2 1/2 - 3 hour wait...only good thing was the n More

by Mom
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Suckling
May 27, 2025 -

Toyota Escondido responded

We apologize that the wait time with your appointment did not meet your expectations. We appreciate your feedback as we are actively working to improve our processes to ensure a better experience for you in the future.

April 23, 2025

Very happy with the service at this dealership. Everyone was very courteous and helpful. My car was taken care of and I am happy with the work. More

by barbrichards1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Luna, McKinley Steiner, John (service dept.), Roberto Cotto
Apr 25, 2025 -

Toyota Escondido responded

That's great to hear! Thank you for your 5-star rating!

Apr 25, 2025 -

barbrichards1 responded

Looking forward to my future relationship with Toyota of Escondido!!

April 22, 2025

Great service, very helpful and easy going. Big nice lobby with plenty of seating. They also offer a Lyft service up to 10 miles to get you home and back while you wait. I took advantage of the More

by CH-R Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Apr 25, 2025 -

Toyota Escondido responded

We are glad to hear that you enjoyed our amenities. We appreciate your recommendation and kind words.

April 22, 2025

Service Advisor John Suckling provides quality professional service. He is a good listener, takes time to explain problems on the front end and then always provides a summary and recap in person a More

by jack allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Suckling
Apr 25, 2025 -

Toyota Escondido responded

Hi Jack! Thank you for recognizing John's efforts. He takes pride in his customer service and your kudos have been shared with him.

April 10, 2025

Essa Melendez was awesome! Great attitude and was extremely helpful. We’ll be coming back for our next service! More

by jasserinmayroranes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essa Melendez
Apr 25, 2025 -

Toyota Escondido responded

That's great to hear. See you again, next time!

April 06, 2025

Always get. appointment the same day excellent customer service. From the cashiers to the service advisors. It’s a really good experience. Thank you very much. More

by Classnelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio Garcia
Apr 25, 2025 -

Toyota Escondido responded

Thank you for the great review for our service team! We appreciate it

April 02, 2025

I have always been a Toyota owner and only will have my Toyotas worked on at a Toyota dealership. Toyota of Escondido and Tony Henderson always treat me the best. More

by ynot_778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Henderson , Ignacio Garcia
Apr 25, 2025 -

Toyota Escondido responded

Thank you for the 5-star review!

March 27, 2025

very knowledgeable and patient to explain to my questions, good experience with the car service. More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
Apr 25, 2025 -

Toyota Escondido responded

Thank you, Jimmy!

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