Toyota Escondido

Jessica logged me for my 12-month service. She was most pleasant. Although I was a bit late for my appointment and on a short time before a following appointment, she conducted herself pleasantly, patient pleasant. Although I was a bit late for my appointment and on a short time before a following appointment, she conducted herself pleasantly, patiently and effectively. I met Julio while was seated in the customer waiting room. I was watching him pretty closely while he used what I considered to be a fairly elaborate coffee machine. He sensed my presence, asked me if he could explain the machine and showed me just how it worked. Again, as an employee contact, he was very pleasant and a favorable representative of the agency. As a past employer of a great many people, I rated these folks as top flight agency representatives reflective of the standards set by the agency owner and his employment of people who meet these standards. More

I tried to bring in my car for a warranty service. I made an appointment weeks in advance, but they didn't have the part ready when we got there (they had given it to someone else). I was blown off when I tr an appointment weeks in advance, but they didn't have the part ready when we got there (they had given it to someone else). I was blown off when I tried to reach them to voice my complaint and my letter to the owner was ignored. More