Toyota Escondido
Escondido, CA
Filter Reviews by Keyword
By Type
Showing 983 reviews
Great price for the oil change. I was told that the car would be run through the car wash. Javier said that if the runner brought it out unwashed to ask him to take it back in to wa I was told that the car would be run through the car wash. Javier said that if the runner brought it out unwashed to ask him to take it back in to wash. When the runner brought it out it was unwashed. I asked him to take it back and he said ok then another guy walked up and said that the car wash was broken. I don’t know if that was true or not and took the car and left. More
Overall my experience was ok. I arrived on a Monday after work and was no waiting line. I had my car for coolant service (105K miles) and battery check due to a “Voltage abnormall I arrived on a Monday after work and was no waiting line. I had my car for coolant service (105K miles) and battery check due to a “Voltage abnormally steering power low”. Battery checked ok, coolant service done. BUT there’s a recall for engine hesitation while accelerating that was not brought up and I forgot to mention. I don’t blame them though. I’ll be back for future services. They are very professional. More
Vehicle taken in for the miles recommended, due to pandemic I didn’t drive nearly as much. So everything went well till I drove to get some food. When I parked the parking handle didn’t engage/work. I pandemic I didn’t drive nearly as much. So everything went well till I drove to get some food. When I parked the parking handle didn’t engage/work. I live in a hilly area and need to use the extra parking manual handle. More
Great customer service, and very helpful individuals (Prescott, Jose, and one other person that I didn’t catch his name). Went above my expectations. Thank you guys! (Prescott, Jose, and one other person that I didn’t catch his name). Went above my expectations. Thank you guys! More
Very poor experience with this dealership, do not recommend, especially their service department! Took over 3 months for repairs, phone calls are not returned, repairs were delayed because service de recommend, especially their service department! Took over 3 months for repairs, phone calls are not returned, repairs were delayed because service department did not submit requested information to my insurance company without being asked multiple times, and now that I have my car back , parts of it are literally falling off in my driveway. GO SOMEWHERE ELSE IF YOU WANT QUALITY SERVICE. More
I am vary happy with Toyota of Escondido. My salesman Philip Sandoval has been the best and all of the staff were too. McKinley Steine the Service Advisor is great. I'll always go to him when My salesman Philip Sandoval has been the best and all of the staff were too. McKinley Steine the Service Advisor is great. I'll always go to him when I take my Prius for service. More
Great employees! I had a great experience getting my car serviced on the 18 August… Very knowledgeable, very helpful and answered every question I had with my RAV 4. I had a great experience getting my car serviced on the 18 August… Very knowledgeable, very helpful and answered every question I had with my RAV 4. It’s all about attitude walk in with a great attitude, not only do you walk out with a good attitude but everybody around you leaves you with a smile! More
Came to this dealer many times and have no problem except this time. Wait 25 mins after appointment time, there is no car in front of or besides my car in line, everyone just walk around acting they are very this time. Wait 25 mins after appointment time, there is no car in front of or besides my car in line, everyone just walk around acting they are very busy, I finally asked this guy walking across, his name McKinley Steiner “how much longer until someone can help“ his simply answer “don’t know, if you don’t want to wait just drive out and reschedule” If service was delayed just simply apologizing and checked in and let the customer know but this guy is extremely rude, big time bad attitude, and unprofessional, should be fired or work in the area that not involved in customer services! More
Toyota Escondido did a great job with the routine maintenance on my 4Runner. Got me in quickly on a Saturday, took care of everything my car needed, and even matched pricing on the new tires I needed maintenance on my 4Runner. Got me in quickly on a Saturday, took care of everything my car needed, and even matched pricing on the new tires I needed. So happy to have everything done in one place and with mechanics I can trust! More